Recensioni su Hotel Savoy Prague

Very good, provided breakfast, room service is available, but the air conditioner was not cool enough

不錯的酒店。衹是不提供水，需要自己買

乾淨整潔舒適環境好

Personale cordiale, molto disponibile e premuroso. Colazione abbondante dal dolce al salato. Belle le camere, peccato che la pulizia non è il massimo. Per tre giorni di seguito i capelli lunghi e neri sul pavimento del bagno e nella doccia non sono mai stati spazzati via. Eppure noi abbiamo i capelli corti. Saranno degli ospiti prima di noi?

Abbiamo soggiornato in questo hotel per un weekend lungo. Sono ampiamente soddisfatta: personale gentile e disponibile, ci hanno offerto un welcome drink al nostro arrivo. L’hotel è in una posizione molto comoda, vicino sia al castello sia al ponte Carlo. La stanza era spaziosa, pulita e il bagno molto comodo, dotato sia di doccia che di vasca e si bidet. Colazione a buffet ricca, buona, dal dolce al salato: il prosciutto di Praga e il pane miei preferiti! Lo consiglio.

Albergo elegante, stanze spaziosissime (molto oltre la media) ed eleganti, pulitissimo. L’albergo si trova dietro il Castello di praga, di fronte ad una fermata del tram (comodissimo). La zona è comunque silenziosa e comoda da raggiungere anche a piedi. Il letto è comodo e la colazione abbondante. Il personale è cortese siaalla reception che in sala colazioni.

Hotel molto bello, di una eleganza di altri tempi. La stanza e il bagno sono grandissimi e comodi. C’è anche un piccolo angolo cucina con lavello, microonde e macchina per il caffè. Il centro è raggiungibile a piedi in una ventina di minuti ma c’è un comodissimo tram proprio davanti. La colazione è ottima, varia e abbondante e il personale cordiale e disponibile.

A real oasis in a beautiful part of Prague. Easily accessible and public transport readily available. The hotel was well appointed in a relaxed artdeco style. The staff were helpful and friendly, in fact they go over and above. The room we stayed in was comfortable and clean and very spacious. The bathroom was huge with beautiful decor. The breakfast was another highlight - simply everything conceivable was available. The grandeur of the dining space added to the sense of occasion. The bar area was fairly small but comfortable with a limited range of drinks. Overall, this is a superb value and beautiful place to stay and we’d love to come back sometime.

Customer Service Receptionist was unhelpful in room arrangement and blamed us for not telling him 2 rooms were booked together (despite that we have told him multiple times). As a result, our rooms were floors apart and after a long conversation at the reception with no outcome, we felt we didn’t have a good time as anticipated. Furthermore, he attended to another customer’s complaint whilst he was assigning a room to us, I felt that was rather rude and lacked professionalism. We asked if anything could be done with regards to relocation of the rooms so we can be closer together, he answered the hotel is fully booked that night and for the duration of our stay is unlikely (our stay was 2 nights). Room quality Air con wasn’t working in our room and was sweating all night and didn’t sleep as well as we would hope to. Lack of basic replenishment in the bathroom on a multiple night stay (hair conditioner etc) Clear sign of poor cleaning in the bathroom Overall, we felt it was a disappointing stay and wouldn’t recommend it.

I was shocked at how nice the hotel is, the aesthetic is beautiful. The room was also the same and looked well looked after. It’s also in a good area and fairly quiet except for the sound of the dining room roof moving around at times. My issues were the TV not working properly on YouTube, it would freeze so frequently that we couldn’t watch tv much at times and randomly turn off or at least have a black screen suddenly and I think it’s a wifi issue as my phone loaded slowly too or not all. The pillows are too soft and not the most comfortable. Another was the mini bar charging extra for simple drinks. Lastly I asked for an adapter and told I had to pay only for the guy to suddenly find a free used one I could use for free, I don’t expect to have money ****** out of my wallet for a simple adapter. A pretty good hotel with a few things I did not like.

Wow! We loved this hotel. From the friendly staff, the standard of service, and the fabulous art deco architecture and design, it was an absolute pleasure staying here. The bedrooms are very spacious with fabulous bathrooms. If we return to Prague, we will be booking this hotel again, without hesitation.

Wow !!! What a fantastic hotel On arrival at the hotel met with Jam who dealt with our booking in quickly and very politely. Room was excellent, very spacious and comfortable. Breakfast was absolutely fantastic - so much choice and replenished regularly. Directly opposite the tram stop for the Number22 tram which was really useful We had 3 nights here and would highly recommend staying here

The heating in the room and radiator in the shower was not working, we found a bunch of hair in the shower.. The receptionist with red hair told us that everything will be fixed in 2 hours, but after more than 5 hours we found just radiator in the room. Heating was not fixed.. I want to say big thank you to young receptionist (if I remember well hes name is Daniel) he did very profesional work, manage everything very well to make us happy, changed the room where everything was perfect.

Inflexible. Not budging on part refund request as had to cancel trip today for travelling tomorrow as husband really ill. Friends booked for 5 nights per couple on my recommendation. Won't do that again! Yes there are rules but there is also empathy.