W Prague

房間的設計衹能説完全不符檔次。關鍵是服務不行，入住就搞半天，刷授權都刷了兩筆，還説沒成功。行李生偷竊了我的三包煙，並且抽走了一張20歐元。一個個都是想要索要小費的樣子。

裝修很特別 富麗堂皇 房間不是也不大 比較有設計感 難得在歐洲能住上新的酒店

It was an amazing stay from the beginning to the end. On our first day, Alvaro was really kind to us, serving some coffee and water after a long trip. Then Elisa escorted us through the hotel and was really amazing. The Fitness, the WET area and the building itself is fabulous and the whole team from the mixologists to the housekeepers (for example Anastasia) are fantastic. Seeing all of it, it really inspires me to work in such a friendly and professional environment. Thank you for treating us like family! It was for sure the best experience in my life so far, we will come back;)

I stayed here for one night for business. I chose this hotel for it's location, and because it was recently opened. It is a refurb of a historical building with a new wing. I stayed in the Marvelous Room in the new wing. Upon entry the door staff was tremendously welcoming and helpful but not overbearing. Ray took the time to ensure I was taken care of Check in was smooth and both front desk staff (Sonia? Sorry, I was off a long flight and didn't catch the names) were welcoming and accommodating. I am a Platinum bonvoy member and they ticked all the boxes in a very friendly and warm way. The hotel was newly opened and they are aiming to please. Service was top notch. The spa staff was friendly, the restaurant and bar staff were attentive and hospitable. The basement bar had 4 room and excellent cocktails. Maria, Libor and the whole bar team were excellent. The breakfast spread was adequate with some nice options. Hot dishes were meticulously presented. The ginger shot welcome drink was a nice touch. The Grand Cafe served a delicious and fairly priced lunch. Service was impeccable. The room was large, clean, and modern but cozy. In recent years, the Ws I have stayed in feel tired and a bit dated. This hotel, with its of the historic with a the newness had the feel of the moderness and coolness of W, but with the character of a high end boutique. The bed was comfortable and all amenities were present. The gym had everything I needed. Not super heavy free weights, but the equipment was new and good. The spa was also very nice from what I saw. Overall, the experience was excellent and I was pleasantly surprised how great the service was. These days, good service is the exception rather than the norm. I don't think I had this level of service in a Marriott property in a long time, and definitely not in a W property. If the W Prague keeps up the service, it will do very well and I am certainly looking forward to staying here again.

This is an excellent hotel. Although the W has only been open since November, everything is beyond expectations. Upon arriving at the hotel, I was greeted by the bellhop, a friendly and helpful front desk representative, a glass of prosciutto, and a tour of the hotel amenities. Our luggage was in the room before we arrived. Since the hotel is new, it was modern and very comfortable. The front part of the hotel is a massive renovation of the Hotel Europa. They have restored the cafe into a Grand Cafe with beautiful woodwork and lighting. Breakfast is served in the cafe. You order off the menu and also enjoy the lavish buffet. We also ate a delicious dinner at the cafe. The hotel is well located, about a 10-minute walk to most tourist sights. It was just a fantastic stay.