Hotel in zona Kunsthaus Schnürpel, Potsdam

Das Hotel Villa Monte hält, was es verspricht: ein geschmackvolles, großes Zimmer, wunderbares Frühstück, Lage in einem schönen Garten mit netten Sitzmöglichkeiten. Das Hotel liegt fußläufig zum Park Sanssouci, der zum Joggen oder Spazieren einlädt. Das Personal ist freundlich und professionell, ob in der Rezeption oder in der Küche. Ein Wespennest über dem Fenster wurde geschickt entfernt, zum Ausgleich gab es eine gute Flasche Wein. Die Ruhe auf dem ehemaligen Winzerberg ist herrlich.

The moment you enter the hotel, you're greeted by an inviting team of staff and trendy atmosphere. The interior design is modern yet cozy, with stylish furnishings and well-thought-out lighting that creates a vibrant yet relaxed ambiance. Whether you're looking for a quiet corner to unwind or a lively spot to socialize, dorint has it all. my challenge was getting spa services during afternoon hours. All in all its strategically located

Posizione direttamente alla stazione ferroviaria da cui si può raggiungere rapidamente Berlino o il centro di Poczdam Apartment grande , pulito e completamente attrezzato Anche se la nostra precedente arrivo ci è stato controllato in poche ore prima

I booked this hotel for my husbands birthday and foolishly was taken in by the ”superior double” room as advertised on the website, allegedly there were tea/coffee making facilities and it boasted a wonderful view of the river. This hotel was poor, extremely poor, our room was awful ....... if you hung your head out of the window you could just about see the mosquito filled river. The following day I asked at reception about the ”superior double” room and that it did not fulfill our expectations only to be told (by an extremely unhelpful man) that the website was wrong and he asked me to show him which website stated the benefits of ”superior double rooms”, as it happened it was the HRG website (allegedly they are part of the group), although this clearly isn't advertised at the hotel, once can only assume that the hotel is that poor that HRG are now looking at losing this hotel within their chain. The food was poor, hot food wasn't hot and consisted of sausages and rubbery eggs which were freezing, although on a positive the vanilla yoghurt was lovely. I can't NOT recommend the hotel strongly enough ..... and don't even get me started on the closest train station which was scary to say the least. We did a bus tour around Potsdam and there are some lovely parts of it, overall our 4 night stay in Germany was poor, unhelpful staff, rude and unhelpful people, a note to travelers thinking of going, you have to pay to pee everywhere, lots of restaurants don't even have toilets and those which do will charge you 1 Euro, a lot of the self service toilets don't work and so you have to go to an awful toilet manned by a poor child (who clearly isn't happy doing his job)!!! On a positive and that's the only positive I can say about the hotel is that on the day of our checkout (note for the hotel staff) which was 6.30am on Monday 17th June when we were panicking about catching a train we were met by a helpful young man on your reception desk who understood that we were in a rush and so didn't ask us for any payment/further details (as we'd pre booked in advance) who we then met at the station having missed our train to the airport (as the trains from Charlottenof are erratic) he was extremely helpful and advised us we'd missed the train and did everything he could to ensure we caught the correct train (on the correct platform) an hour later, he even made sure we got a seat on the train (as my husband is walks with a stick), I cannot thank him enough and I hope that the hotel staff reading this review pass on our thanks to him, rather than posting an bog standard review thanking us for reviewing. Vienna House needs to post more honest pictures and not just sofa shots. An extremely poor hotel, please think seriously before booking, my advice .... DON'T BOTHER!!!!

Struttura imponente vicino ad un bellissimo lago. Dicevo un hotel con centinaia di camere e ancora non capisco il motivo, nemmeno fosse in centro città. Capirei fosse in riva al mare… È talmente grande e dispersivo che, io ad esempio, ci mettevo sei o sette minuti dalla reception alla camera, dopo aver attraversato diverse sale adibite non so a cosa, un po’ con tavoli apparecchiate, altre inutilmente vuote, insomma un hotel senza capo ne coda. Personale nella sufficienza come disponibilità e cordialità. La camera spaziosa e molto pulita. Prezzo OSCENO!!! Non ve lo scrivo neppure, ma era dovuto ad una fiera in città, a detta del gestore.

Purtroppo non siamo riusciti a usare l'hotel per la fine che abbiamo fatto. Prenotammo l'hotel in natura per poter riposare, ma il tempo era estremamente caldo e non c'era aria-co nelle camere, quindi non è stato possibile stare in camera. C'è un accogliente ristorante all'hotel che volevamo usare, ma è stato chiuso a causa della mancanza di personale.. Ci siamo chiesti se potessimo usarlo, senza bisogno di alcun servizio, ma non è stato possibile. Infine non potevamo usare l'hotel e dovevamo cercare un altro caffè intorno, che ha rovinato la nostra esperienza generale e ci ha resi incomodi il nostro soggiorno. Ci fu anche un'irritazione con il personale di pulizia, che decide di pulire le vostre camere al 8:30AM. Sì, alle 8:30 di mattina sentirai un colpo sulla porta che ti sveglierà e chiederai alla tua stanza di essere pulita. Poi abbiamo appeso un segno non distruttivo, ma la ragazza insisteva ancora per pulire la nostra stanza, andò dentro e apriva le cortine che facevano la stanza molto calda quando siamo tornati. Ricordate che anche se l'hotel ha alcune belle zone di raffreddamento, non potrete rimanere all'hotel, quindi è meglio cercare un'opzione dove si può effettivamente raffreddare l'hotel, se questo è il vostro obiettivo. La posizione è buona al fiume e vicino alla stazione S. La colazione è piacevole.

Purtroppo, l'hotel ha i migliori anni. Le donne pulite non sembrano potersi prenotare e distendere. E la mancanza di servizio è scusata con la mancanza di personale. Dopo un breve periodo di pioggia e poi un bel tempo, l'area esterna non funziona più. (Dichiarazione: nessun personale per lavare le sedie) Tuttavia, pochi membri del personale sono per lo più molto amichevole e preconveniente. Mangiare ... naja .... Per questa categoria di prezzo si può aspettare qualcosa di diverso. La grande offerta di colazione e la stessa offerta ogni giorno lasciano passare il desiderio di un bel giorno di inizio. In generale, è molto peccato che si abbia l'impressione che questo oggetto si muova lentamente davanti ai cani. Finalmente .... La prenotazione di una stanza su qualsiasi fornitore online (si ottiene l'informazione che la prenotazione diretta non è possibile quando si chiama in hotel) comporta prezzi estremi. 240€ per una notte, con un colazione che lascia davvero i desideri, è in ultima analisi solo triste.

Ho vissuto in hotel molte volte, tutte le strutture, progettato moderno e colazione ricco. La posizione geografica dell'hotel è buona, vicino alla Stazione Dalem Dof e alla Stazione U3, vicino al supermercato Rewe. Il museo asiatico dell'altro lato è stato trasferito al Forum Humboldt. Il nuovo museo non ha ancora aperto il museo, non lontano è il giardino vegetale. Ma questa volta, la prenotazione di Trip.com non è buona. In ogni caso, la ricezione non può trovare l'ordine di Trip.com, solo un check-in è un minuto.

While Hotel Villa Kastania, Berlin, is generally a good hotel, I can't recommend it, due to the rude behavior of one of the reception clerks. This behavior spoiled the atmosphere and ruined my mood for my short stay (1 night). This guy (young, with a French beard) was not very courteous and serviceable from the moment I got there. After realizing the hotel has no lobby where you can sit and work with a laptop, I asked to do so in the dining hall (my room wasn't ready yet). He approved, but said I should be sitting next to a Coffee table rather than next to a regular one, as ”the hotel is fully booked and people are coming for breakfast”. Since you cannot really work next to a low Coffee table I asked to sit on a regular one, explaining that people never all come to have breakfast at the same time. He did not like it (and expressed it and his tone) but I did, and guess what - the dining room was almost completely empty the entire morning! But the really severe behavior on his part happened a bit later on. I went out to have Coffee outside, telling the nice and polite waiter of the (empty) dining hall that I'm storing my laptop aside but leaving my charger and mouse on the table, since I'll be back to work there shortly. He approved. When I returned, the reception clerk started talking in a really rude, impolite and improper way to me, almost shouting at me, about how I shouldn't leave my things ”In the restaurant”. I explained that I left it because I was going for a short while, but he continued accusing me of acting the wrong way, as if as a first time guest I have an idea of the hotel's code about leaving things here on there. Even when I told him that I informed the waiter about this he did not calm down. He only calmed down from his raging behavior when I snapped back at him, telling him that he has no right speaking to paying customers like that, that he can't expect a client to know his made up arbitrary rules and that even if someone does something wrong - there's a nice and polite way to point that out, especially when your job his to serve him. A paying client should not be treated like a young kid getting reprimanded by a hotel clerk, who clearly doesn't like his job, doesn't know the meaning of service and has no patience for clients. I NEVER ran in to this kind of behaviour in any hotel I stayed in. Only after talking back to him in this fierce way he started to behave more politely towards me, but he never apologized. During check-out, when he asked if everything was OK and I responded: ”Yes, besides your behavior yesterday” he did not apologize. Therefore, I do not recommend staying at Hotel Villa Kastania, Berlin. A place that employs someone like this, who clearly doesn't know how to treat customers - is not a good pick.