Utente ospite
19 marzo 2024
This is definitely the worst stay we have ever experienced. My wife and I have been travelling across Europe and the USA for over 30 years and we have never been in such a filthy and badly kept property. The pictures are self-explanatory, showing the accumulated dirt and grime in apartment 19 of the Mount Stewart Hotel in Portpatrick, Scotland. There were no cleaning materials available so we had to wash some dishes with shower gel in order to have some breakfast before leaving this awful place. Pictures show broken paving stones and plywood covering gaps in the porch area outside the apartment. There are cigarette ends right outside the door and there is no mat inside the front door, which means that any dirt is carried further into the space. The paintwork in covered in dirt, the floor, not surprisingly, was filthy and the shower leaked onto the bathroom floor, resulting in perhaps the only really clean area of the property. We raised the issues with the duty manager who assured us that the owners would respond as soon as they returned from wherever they were. We sent pictures and waited for a response, which did not happen. There was some sense of surprise that we wanted to leave early and we were careful not to ask for our money or any proportion of what we had paid. It was our choice to leave, but you would think that any caring and contentious owner would be either anxious, or at the very least, curious to know why we felt so strongly about this experience. No. Nothing.
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