Hotel in zona Plaža Portorož, Portoroz

Non ho mai trovato un hotel di cinque stelle così carente. Dopo la prima consumazione mini bar compresa ho ordinato dell’acqua mai fornita.Servizio in camera inesistente. Collazione a buffet variabile ma con tre macchine di caffè e cappuccino sempre guaste e coda per avere il servizio.Cena sempre a buffet con tovaglioli di carta e senza tovaglia. Pietanze molto frequentemente senza gusto. Consiglio togliere almeno due stelle almeno si evitano delusione nelle aspettative a partire dalla reception.

Das Personal, Service, Rezeption und Reinigung ist sehr zuvorkommend und freundlich. Wir hatten nur Frühstück, dieses war sehr gut, ein großes Angebot und immer gut befüllt. Das Zimmer war relativ neu, mit einer sehr gut eingestellten Klimaanlage. Der Pool ist sehr groß, es gab trotz vieler Badegäste nie ein Gedränge, auch genug Liegen und Schirme, die im Preis inbegriffen sind. Der Zugang ins Meer ist gleich dahinter mit einer leicht begehbaren Stiege. Wir waren sehr zufrieden und werden wiederkommen!

We went for a 4 day trip in summer to the Remisens casa Rosa Hotel, and booked a half board for 2 rooms/ 3 persons. Even though the location and view from the hotel are very nice, there is no way this can be classified as a four star or five star hotel. We booked two rooms. The rooms were not properly cleaned but just in the “necessary” superficial way. After wiping everything down on our own, the wipes were dirty and dark. The walls in the hotel were dirty. There were spots on the wall from some strange liquid substances right next to the bed. In one of the rooms the bathroom was full of fungus. The power outlet in one of the rooms was falling out of the wall. The A/C worked great for the heat, but also made strange rattling sounds throughout the night. The garage costs 20 euros per night. (In our reservation email it said it would be 14 euros) the spaces are very narrow. There is no way to get from the garage to the hotel directly. You have to take two elevators and walk through numerous pathways which is not the best activity in the summer heat. There is no way to reach the beach directly from the pool. You have to walk through the entire pool area, and walk around it in order to get into the ocean. The pool is located directly at the beach. There seems to have been a door from the pool fence in the past, since there is also a direct pathway leading to the ocean, but it is blocked by sunbeds now. The pool has rust in it which is very unappealing. The pool should be for hotel guests only, but there are many people from the outside as well, since nobody really cares to check if the guests are hotel guests or not. The people at the desk were more concerned with their phones than checking entrance cards. Breakfast and dinner are up to standard, even though the prices of the beverages at dinner are ridiculous. 3 euros for 0,5litres of water, which costs 0,50 euros in the shop 100 meters away. The staff is friendly but overwhelmed and understaffed. We will for sure, not be returning.

In sintesi: piuttosto spendi più soldi e prendi il Kempinski della porta accanto. Questo hotel ”Lifeclass” è una gloria sbiadita. Le foto fornite per ”Camera doppia standard con vista mare” non sono realistiche. Ho pagato più di 330 USD per una vecchia camera d'albergo logora! La vista sul mare era una vista su una vecchia terrazza della piscina... La situazione dei parcheggi è come già descritta. Citazione della reception: ”abbiamo un parcheggio in hotel, per trovare uno spazio libero, buona fortuna”. Positivo: le Terme sembrano belle e rinnovate dall'esterno e la colazione era buona.

Quando sono entrato nel soggiorno di prenotazione, non c'era nessuna pulizia e nessun letto. Grazie per aver aggiornato la stanza per problemi. Ma quando ho controllato, ho dovuto pagare 14 euro per l'imposta sulla città presentata sul biglietto di prenotazione, non 10 euro. Sono arrabbiato.

Nice hotel with good location and excellent breakfast but the staff is very rude . They asked me 60 euros for a mini fridge and lost all the food products that I had bought as souvenirs.

Questo piccolo hotel ha dei bei letti, un bel parcheggio coperto ed è molto vicino alla bella spiaggia. La cena è possibile in hotel a 200 m di distanza oppure si può andare al mercato. Dista circa 400 m. I prezzi delle bevande sono buoni in questo hotel. Lo consiglio.