Hotel in zona IRA Keller Fountain Park, Portland

Tristian is the man! This kid understands the meaning of customer service. I can call my kid because I’m old and he’s young and good looking like I used to be. All kidding aside I really appreciate all his help and assistance every time I stay here. If you get a chance to stay at the Bidwell, not only is that a very cool property easy to get to super friendly team, but you will enjoy working with the people they have on staff. They treat you like family. The family you like that is…..:)

Si è verificato un malinteso tra l'hotel e Trip.com quando abbiamo prenotato il soggiorno con colazione dichiarata inclusa, ma la ricezione dell'hotel ha detto che non avevano fornito colazione per molto tempo, dal cominciamento di Covid19. Il direttore era gentile a rimborsarci il colazione in un caffè vicino. La posizione dell'hotel era vicino a una serie di fermate di autobus per diverse direzioni. La vista dalla finestra della stanza era molto poca, solo un bel aria interna.

Amo il nostro primo soggiorno così tanto che siamo tornati. Grande piscina interna riscaldata per bambini. La palestra aveva attrezzature moderne. Parcheggio valet era $48 ma era una buona esperienza se volete pagare. Per il mio secondo soggiorno, le foglie ci facevano un po' prurire. L'hotel ha detto che erano stati venduti la notte prima, perche' avrebbero potuto usare vecchi fogli che erano ancora puliti, ma forse un po' polverosi.

I want to personally thank Gordon and his entire staff for making my trips here so personable and welcoming!You people are like a family to me. I would highly recommend this hotel to anyone that is traveling into the Portland area.. it is walking distance to the light rail station that will take you directly downtown. Please don’t mind the homeless people they don’t bite. They can look at Tad bit scary but the hotel is absolutely beautiful and SAFE! They are doing everything to earn your business. I would highly recommend this hotel. Just south of Vancouver Washington, and only a short joint to downtown.

Ci piace questo posto e restiamo qui spesso. Shuttle aeroportuale gratuito, buon letto, buon colazione, grande televisione. Troviamo che è molto più facile prima dei voli rimanere qui la notte prima. Il programma di volo aereo è nel lobby.

La mia fermata preferita a Oregon, quando su un viaggio stradale che comprende la Route Coast Oregon. Ci piace molto la ricezione serale e un grande colazione. Tutti erano così carini! Migliori dipendenti, anno dopo anno ....

The hotel location is very convenient and is next to Hwy exit. It is a quite neighborhood area. The facility maintains very well and the room is very comfortable and clean. The hotel persons are very friendly and helpful. It is a highly recommended hotel.

They couldn’t issue physical keys because of a system issue – thankfully my digital key worked so I could at least get into my room. That room's toilet didn't work, we called down to the front desk about it and all they did was send up a plunger – I guess they expect guests to fix their plumbing issues? After 20 minutes of plunging the toilet still wasn’t working so we called down to the front desk again, this time they sent up some towels. That in no way addressed the problem so we continued plunging for another 10 minutes and it wasn’t getting any better. We decided this was a waste of time as we are not professional plumbers. We called down to the front desk and asked if we could move to a different room. They said that would be no problem, but we needed to bring all our stuff down to the lobby for them to assign us a different room. We asked if they had resolved their system issues so we could be issued physical keys for the new room, they said it had and it wouldn’t be a problem. So, we packed up all our stuff and went down to the lobby. Once in the lobby it turned out they had NOT in fact resolved their system issues, they had gotten worse so the person on the phone had lied to us. Now not only could they not issue keys they couldn’t access which rooms were occupied and which were not so they couldn’t move us to a new room after all, so we packed up and moved all our stuff to the lobby for nothing. The front desk person said they could go to the back and try to access their system a different way, I said I didn’t really care what they needed to do to find out which rooms were unoccupied and that we would wait for them to do so. Eventually they found a room for us to move to however they were still unable to issue any keys so they could let us in but we wouldn’t be able to leave our room because we’d have no way of getting back inside – we couldn’t use the pool, go out of dinner or shopping or anything, we were functionally prisoners in the room if we wanted to have somewhere to sleep that night. Staff made no effort to assist us moving our things despite one member of our group clearly being disabled and walking with a cane. This new room had some issues of its own, most notably a flood light just outside the window and blackout curtains that weren’t installed properly so we had a bright light shining in the room all night. Also, it sounded like a track and field event was being held one floor above us. At about 3:30am I was awoken by a notification from the Hilton app that yet another new room had been located for us. I was not going to get my family to pack everything up again and force a disabled woman to change rooms in the middle of the night, so I ignored the message. The next morning, I went to the front desk to check out because I was concerned that the room change may cause issues checking out in the app. The front desk staff asked about my stay, and I explained everything that happened. They said the system issue was schedule

Il potere è uscito durante il nostro soggiorno. Dopo aver lasciato la giornata per visitare la nonna. Torniamo più tardi la sera per scoprire che tutto è chiuso. Nessun accesso ai nostri beni. Nessuna notifica o contatto dal personale. Abbiamo dovuto controllare ogni ora per scoprire quando hanno deciso di controllare il potere e di presentarsi. Quando finalmente siamo entrati nel lobby, ci chiedevamo perché non si fosse notificato nessuno perché un gruppo di 10+ ppl cercava di entrare nella loro stanza la prima notte in cui siamo stati chiusi. Quindi, gli abbiamo detto che vorremmo restituire per il soggiorno e andare in camera per prendere i beni e andare.3rd floor ... porte chiavi non funzionano. Il personale dice: ”Oh si', devo farti un biglietto” non ha nemmeno avuto importanza di menzionare che prima ha preso le scale. Mi rendo conto che non possono controllare un'uscita di energia, ma possono controllare l'allarme che non avranno un posto caldo per rimanere o accedere ai loro beni per chi sa quanto tempo via email o telefono. Prenotato per 3 giorni dormito lì per 1 notte. Non ho mai sentito dal proprietario o dal personale di rimborsare nulla. TERRORE ESPERENZA NON PIU'.