Beaches Holiday Apartments - Official Onsite Reception & Check IN

Booked 2br through intermediary company. Car parks marked with apartment numbers so utilised the one belonging to the apartment. The apartment was on the ground floor in the corner so could see it got no light on balcony - so washing had difficulty drying. Open kitchen, dining and lounge area which was a very good size. No sheers on the windows so everyone could see into the bedrooms, lounge and kitchen areas. No privacy. Floors were very dirty and that was when I cleaned a small portion with a wipe (will not show you the photo as it was gross). Toilet paper was already used and not much left in the roll. Pillows were musty and long overdue for a replacement. Sheets were very cheap hotel quality and were very stiff like paper. Blankets smelt like they hadn’t been washed in a while and were musty. As someone also mentioned there’s occasionally a loud sound from the hot water service or something which scared the begeezes out of me each time it occurred at night. Pool wooden decking got hot quickly so it was something to be mindful of. A shared bbq so we didn’t cook our own dinner the whole time and food cost more this trip. Port Douglas is a very humid environment and it appears Beaches does not renew its furnishings often enough as compared to other resorts we’ve previously stayed in Port Douglas. Considering the price we paid we do not recommend Beaches and will not stay there again.

The location is AMAZING ! Right over the road from the patrolled flag area. The pool is also amazing ! The kids loved it and it is a great outlook onto the water. However , the room is VERY TIRED !!! We had a ground floor - which was also great logistically with easy access to the pool . But it is literally falling apart. The glass screen on the ensuite is coming apart / probably a hazard in my opinion ! Part of the wall is also coming off and other parts of the bench are warn away - there is also salon style doors which is very annoying !!! Especially if someone has to go to the toilet in the middle of the night. The staff however told me that this apartment will be shut down next year to do a full makeover. We will return because the location is amazing ! But fingers crossed this apartment is fixed up next time !

Water pipe noises disturbed our sleep. Management was unable to resolve during our week stay. Fridge was not cold - unable to keep milk cold. Property was not presented as clean as it should have been and there were a number of smaller maintenance items that required attention (door handle, cupboard draws and lamps not working correctly). The units are independently owned so there may be different standards across the complex. The location was great. Staff were understanding of issues but could not resolve within our visit. We chose to leave early and move on.

Fantastic stay at beautiful Beaches Port Douglas! Mitchell the Op Manager and the whole team went above & beyond to help our group of close friends and family secure great apartments for our dates! This accomm has gorgeous beach & pool views with beautiful modern open plan appartments! We have stayed in many places in PD and this definitely tops the lot!!! Stunning

It was sad to see the poor condition of the grounds at Beaches. I have not been for a couple years and noticed a huge change. Not sure if there is financial issues but not good. The tropical gardens are in poor condition, the pool is looking tired. I didn't use the BBQ but another guest said they were hard to use. The accommodation was excellent, but is being let down by the external features. I have to question value for money

This is our 4th visit to Port Douglas and Beaches is the best yet. Great communication from managenent from the day of booking to the day of checkout. Friendly, helpful front desk. Simply stunning finishes and the best location in Port Douglas overlooking the beach, pool and spa. We will be back!

Just spent 4 nights in Apartment 322. Firstly, what a beautiful apartment. Beautifully setup and I understand recently renovated. The bathrooms and kitchen are wonderful. This apartment is based on the third level with a large veranda overlooking the beach and pool area. It is absolute waterfront and arguably the best location in Port Douglas as it’s just around the corner from the Macrossan Street restaurants and shops. The pool is perfect and has an infinity like end looking over the beach. Highly recommend Beaches, particulate this apartment as it has great views over the beach. Has a laundry also which is very handy being able to wash and dry clothes in such a hot tropical environment. The staff here were always friendly and helpful and assisted us with a late checkout as our transfer wasn’t until 12.15pm- thank you Beaches for a great relaxing time.

We had a lovely stay in a poolside luxe apartment for 9 nights. So easy to get to beach, Main Street and wharf on foot. Staff were delightful and very helpful with my elderly mother. 307 was perfect for us with no stairs for her to negotiate. Had the perfect stay.

The best location! The pool was amazing and we could just walk across the road to the beach, perfect for families! We stayed in apartment 329, which was a little dated and could do with new furniture and a renovation, but definitely had the best view overlooking the pool and the beach. A short stroll to the main street and the best restaurants and pubs. Reception was helpful with organising transfers and a boat trip for us. We stayed here before the school holidays started and it was nice and peaceful, just what we needed.