Batu 2, Jalan, Port Dickson, Negeri Sembilan, 71000, MalaysiaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.9/10
Molto buono
394 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.9
Strutture e servizi8.7
Servizio9.2
Pulizia8.7
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Tutte le recensioni(394)
Recensioni positive(382)
Recensioni con foto/video(173)
Ottimo servizio(87)
Camere magnifiche(84)
Piscina meravigliosa(69)
Ideale per bambini(46)
Camere ampie(31)
Magnifica vista sul mare(12)
Piscina pulita(10)
Ottimo design(4)
Recensioni negative(12)
Janetwyh
Suite Deluxe
Soggiorno: nov 2024
Famiglia
3 recensione
8.0/10
Molto buono
Pubblicata: 16 gen 2025
Il check-in è stato veloce e semplice, le presentazioni sono state chiare. L'hotel ha edifici e nomi diversi, quindi non ero sicuro di quale avessi prenotato finché non sono arrivato lì. Ho prenotato il Grand Lexis Port Dickson, quindi la stanza è a un piano e abbiamo la privacy perché non c'è una finestra e l'unica finestra è quella del bagno che si affaccia sulla piscina. La piscina è racchiusa da 3 alte mura ed è sporca di foglie e insetti.
La stanza ha un'ampia zona per camminare con 2 grandi letti, un divano e una zona studio. Anche il bagno è grande, con la sua zona wc e doccia e una grande zona spogliatoio. L'armadio è collegato alla zona spogliatoio.
La finestra del bagno ha delle fessure da cui sono entrate le lucertole.
Ci sono molti parcheggi proprio di fronte alla mia stanza, ma quando scende la notte è pieno, ma ce ne sono molti anche nell'edificio dell'hotel.
La colazione a buffet è nell'edificio dell'hotel e c'è molta varietà di cibo. C'è una grande piscina nell'edificio dell'hotel, ma è affollata. Non c'è nessun negozio nelle vicinanze, c'è un piccolo negozio nell'edificio dell'hotel ma chiudono presto.
Il personale è molto disponibile e cordiale nell'accompagnarci alla nostra stanza. Ci sono corse gratuite in buggy per spostare le persone dalle loro stanze alla hall principale dell'hotel e viceversa.
Testo originaleTraduci con Google
6/20
Risposta dalla struttura: Egregi signori, Grazie per aver dedicato del tempo a condividere il vostro feedback. Siamo lieti che abbiate avuto un'esperienza complessivamente positiva con noi e non vediamo l'ora di darvi nuovamente il benvenuto presto. Cordiali saluti, La direzione
nurfazira
Suite Deluxe
Soggiorno: mar 2025
Famiglia
2 recensione
9.0/10
Ottimo
Pubblicata: 23 apr 2025
Very dissapointing for this time. The phone at room are not working, internet so slow. The sink pipe the water all come out from the side and the water all arount the counter top,lucky I bring a kitchen towel. And I ask from a front desk an extra small towel . Grand lexis need to upgrade the room ,look old. But thank to the staff nama EVELYN. I recognised her from my previous stays, she upgrade my room to bigger room from my previous room that I book. All the buggy driver was friendly and helpfull. Hope to see a change when I come again next time.
Traduci
Risposta dalla struttura: Dear Nurfazira,Thank you for taking the time to share your experience with us. Your comment is certainly important and will share your review with the team for further improvement in order to enhance our guests' experience. Once again, thank you for your feedback and looking forward to welcoming you with a more enjoyable experience on your next visit. Warm regards, The Management
SELINA
Suite Deluxe
Soggiorno: feb 2025
Coppia
3 recensione
10.0/10
Eccezionale
Pubblicata: 13 mar 2025
Nice getaway location for relaxation.
Service staffs are all friendly and kind.
Enjoyed my 2 nights stay .
Traduci
Risposta dalla struttura: Dear Selina,Thank you for staying at Grand Lexis and for taking the time to share your feedback. We appreciate your kind compliments, and we are happy to hear that you had a wonderful stay throughout. We hope you will continue to support us in future and wish to welcome you back soon. Warm regards, The Management
AL811
Villa Executive (con piscina)
Soggiorno: gen 2025
Famiglia
2 recensione
9.0/10
Ottimo
Pubblicata: 9 feb 2025
Service pantas. Request towel, extra blanket sekejap je smpi. staff semua senyum. Buggy service pun ok. Semua ok. Book exec pool view dh free upgrade to sea view. Overall in happy with my staycation
Traduci
6/14
Risposta dalla struttura: Dear AL811,Thank you for making the choice to stay at Grand Lexis Port Dickson. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to seeing you again and as always, continue to be at your service. Warm regards, The Management
Teng family
Villa Giardino (piano superiore, con piscina)
Soggiorno: gen 2025
Famiglia
2 recensione
8.0/10
Molto buono
Pubblicata: 2 mar 2025
Family trip with 2kids, very enjoy the kid swimming pool with water slides & also room swimming pool ( big enough for 4 of us ) .
Room is big with 2 king bed.
Breakfast still need improvement.
Service is very good.
Traduci
Risposta dalla struttura: Dear Teng Family,Thank you for making the choice to stay with Grand Lexis Port Dickson. We value your feedback as it helps us to focus on what is important to our guests and we are glad that you enjoyed your overall experience. We look forward to seeing you soon for another memorable hotel experience. Warm regards, The Management
Utente ospite
Villa Executive (con piscina)
Soggiorno: feb 2025
Coppia
1 recensione
6.0/10
Pubblicata: 30 mar 2025
Quit disappointed,by charges this amount room quit old, broken as per picture.
Traduci
Risposta dalla struttura: Dear Sirs,Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologies for the shortcomings. Rest assured that the issues have been brought to the attention of the team for improvement. We certainly hope that you would accord us another opportunity to prove our services to you again. Warm regards, The Management
Yurdiana
Villa Giardino (piano inferiore, con piscina)
Soggiorno: gen 2025
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 26 feb 2025
The stay was an enjoyable one.we would like to thank all the staffs for being so helpful and friendly.the food was delicious.hope to come stay again soon!
Traduci
Risposta dalla struttura: Dear Yurdiana,Thank you for making Grand Lexis Port Dickson your hotel of choice. We were delighted to read your kind review and learned that you had a wonderful vacation during your stay with us. Thank you again for your support and we look forward to welcoming you back for another pleasant stay. Warm regards, The Management
NH90
Villa Executive (con piscina)
Soggiorno: gen 2025
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 13 feb 2025
Very nice .. selesa ..breakfast pun ok … dapat sea view … memang best … layanan pun ok dari staff Lexis… Tq so much 💛💛💛💛💛
Traduci
Risposta dalla struttura: Dear NH90,Thank you for choosing to stay with us during your visit to Port Dickson. Our guests are important to us and we are glad that you enjoyed your overall experience. We look forward to seeing you soon for another memorable hotel experience. Warm regards, The Management
Utente ospite
Villa Executive (con piscina)
Soggiorno: gen 2025
Famiglia
1 recensione
7.5/10
Pubblicata: 11 feb 2025
Buffet staff at the entrance could’ve been more pleasant, she looks as if the whole world offended her. Asked for our room number in an annoyed tone and did not even bother to look you in the eye.
Other than this Chinese female staff, service provided by the rest of the staffs from front office to buggy service is exceptional.
As for the room, sofa ceiling light doesn’t work, a/c is a bit noisy, pool light was’t turned on, door locks on both shower and toilet was out of order. Sink at the ‘tea area’ is not flowing smoothly and the toilet wasn’t flushing properly as well.
Internet connection was a big disappointment, videos on you tube kept on disconnecting every few minutes.
Traduci
Risposta dalla struttura: Dear Sirs, Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologies for the shortcomings. Rest assured that the issues have been brought to the attention of the team for improvement. We certainly hope that you would accord us another opportunity to prove our services to you again. Warm regards,The Management
Utente ospite
Villa Executive (con piscina)
Soggiorno: dic 2024
Famiglia
1 recensione
8.5/10
Molto buono
Pubblicata: 7 mar 2025
Nice and pretty place for first time go , service is good when calling to get somes, is good location to take pictures
Traduci
Risposta dalla struttura: Dear Sirs,Thank you for taking the time to share your feedback. We're delighted that you had a positive overall experience with us and look forward to welcoming you back again soon. Warm regards, The Management
noor
Suite Deluxe
Soggiorno: dic 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 1 feb 2025
Best vacation with family. The best service includes breakfast service, baggy & room service. Next dream trip to Imperial Lexis KL.
Traduci
Risposta dalla struttura: Dear Noor,Thank you for making Grand Lexis Port Dickson your hotel of choice. We were delighted to read your kind review and learned that you had a wonderful vacation during your stay with us. Thank you again for your support and we look forward to welcoming you back for another pleasant stay. Warm regards, The Management
Utente anonimo
Villa Executive (con piscina)
Soggiorno: gen 2025
Famiglia
27 recensione
9.5/10
Fantastico
Pubblicata: 4 feb 2025
Perfect place for a quick family gateway. Pool size is good enough for children between 10-12yr.
Traduci
Risposta dalla struttura: Dear Sirs,Thank you for staying at Grand Lexis and for taking the time to share your feedback. We appreciate your kind compliments, and we are happy to hear that you had a wonderful stay throughout. We hope you will continue to support us in future and wish to welcome you back soon. Warm regards, The Management
Ray350
Suite Deluxe
Soggiorno: dic 2024
Famiglia
5 recensione
6.0/10
Pubblicata: 1 feb 2025
I had a 1 night stay to visit family in the area. The hotel is grand but in dire need for a refresh and upkeep. For the price we were paying it was barely ok. Breakfast options were great but the place does get busy at peak time so best to be there earlier.
Traduci
Risposta dalla struttura: Dear Ray350,Thank you for taking the time to share your experience with us. Your comment is certainly important and will share your review with the team for further improvement in order to enhance our guests' experience. Once again, thank you for your feedback and looking forward to welcoming you with a more enjoyable experience on your next visit. Warm regards, The Management
Rajaletchumi Logenthiran
Villa Premium Piscina
Soggiorno: dic 2024
Famiglia
3 recensione
10.0/10
Eccezionale
Pubblicata: 19 gen 2025
Enjoyed our stay .Overall great. The rooms have been comfortable. Excellent staff. Breakfast was soo good.
Traduci
Risposta dalla struttura: Dear Rajaletchumi Logenthiran, Thank you for taking the time to share your feedback. We're delighted that you had a positive overall experience with us and look forward to welcoming you back again soon. Warm regards, The Management
mayed
Villa Executive (con piscina)
Soggiorno: dic 2024
Famiglia
12 recensione
7.0/10
Pubblicata: 18 feb 2025
+ve
1. Pool in the room. Kids had fun.
2. Good sized room.
3. Good location. Multiple restaurants nearby.
4. Buggy service direct to the room, to lobby or carpark. Staff was nice enough to drive all the way to the entrance for us to pick up our grab delivery.
5. Good level of security. Guards at entrance checked for valid bookings. Food delivery drivers and not guests are not allowed to enter hotel premises.
-ve:
1. Thought room was facing the sea and will have a nice window with seaview in the room. But nope,None
2. Bedsheets not clean enough.
3. Tiles near washroom and the pool are quite dated.
4. The foldable door next to the pool was spoilt. Stuck, unable to open fully.
5. At weekends, longer waits for buggy. If you are pressed for time, will have to walk.
6. Breakfast service could be improved. Free seating, it was a mess during the weekends. Eg. Smaller groups seated at bigger tables. Familes switching tables midway etc. Multiple guests are left without seats, having to wait. Better for staff to assign seats.
7. Food selection and quality can be improved.
Traduci
Risposta dalla struttura: Dear Mayed,Thank you for taking the time to share your experience with us. Your comment is certainly important and will share your review with the team for further improvement in order to enhance our guests' experience. Once again, thank you for your feedback and looking forward to welcoming you with a more enjoyable experience on your next visit. Warm regards, The Management