Sandos Caracol Eco Resort All Inclusive
0 notti
Camere e ospiti
1 camera, 2 adulti, 0 bambini
Tutte le strutture a Playa Del Carmen

Sandos Caracol Eco Resort All Inclusive

Offerta protezione salute
Cancun - Chetumal km 295, 77710 Playa del, 77710 Playa Del Carmen, Quintana Roo, Messico
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Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.Mostra di più
Paragoniamo i prezzi
hotel overview picture
3.4/5Pulizia: 3.4
Tutte le 100 recensioni
Servizi
Campo da golfArea abbronzaturaPiscina all'apertoSpiaggia con zona riservataBeach volleySnorkelingEscursioniSaunaSpaSala massaggi
Tutti i servizi
Dintorni
Aeroporto: Aeroporto Internazionale di Cozumel
(41,3 km)
Aeroporto: Cancún
(52,4 km)
Punto di riferimento: Theater Sandos
(<100m)
Cartina

Camere

Recensioni degli ospiti

Regolamento

Strutture e servizi

Deluxe Select Solo per Adulti
5

Deluxe Select Solo per Adulti

1 Letto a 2 piazze e 1 Divano letto
Wi-Fi gratuito
Aria condizionata
Bagno privato
Minibar
TV
Dettagli della camera
Controlla la disponibilità
Camera Budget per Famiglie (ultimo piano)
1

Camera Budget per Famiglie (ultimo piano)

Con finestra
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Superior Select (Solo Adulti)
3

Superior Select (Solo Adulti)

2 Letto matrimoniale e 1 Letto a 2 piazze
Wi-Fi gratuito
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Doppia Select Club Superior 1 adulto, solo adulti + 18
2

Doppia Select Club Superior 1 adulto, solo adulti + 18

1 Letto matrimoniale alla francese e 1 Letto a 2 piazze
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
TV
Ventilatore
Dettagli della camera
Controlla la disponibilità
Camera Budget per Famiglie (ultimo piano)
2

Camera Budget per Famiglie (ultimo piano)

Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
Ventilatore
Dettagli della camera
Controlla la disponibilità
Suite Budget per Famiglie
5

Suite Budget per Famiglie

1 Letto a 2 piazze e 1 Letto a castello
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
TV
Ventilatore
Dettagli della camera
Controlla la disponibilità
Camera Budget Superior per Famiglie
9

Camera Budget Superior per Famiglie

1 Letto a 2 piazze e 1 Letto a castello
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
Dettagli della camera
Controlla la disponibilità
Camera Superior Royal Élite
6

Camera Superior Royal Élite

1 Letto a 2 piazze o 2 Letto matrimoniale alla francese
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
Dettagli della camera
Controlla la disponibilità
Camera Royal Élite (ultimo piano)
6

Camera Royal Élite (ultimo piano)

1 Letto a 2 piazze e 1 Divano letto
Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
Dettagli della camera
Controlla la disponibilità
Camera Matrimoniale Club Superiore Select 2 Adulti, Solo Adulti + 18
2

Camera Matrimoniale Club Superiore Select 2 Adulti, Solo Adulti + 18

Con finestra
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Suite Budget per Famiglie
1

Suite Budget per Famiglie

Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Ventilatore
Servizi igienici privati
Dettagli della camera
Controlla la disponibilità
Penthouse Select Club Doppia per 2 adulti, Solo adulti + 18
1

Penthouse Select Club Doppia per 2 adulti, Solo adulti + 18

Con finestra
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Penthouse Select (Solo adulti)
5

Penthouse Select (Solo adulti)

1 Letto a 2 piazze e 1 Divano letto
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Suite Budget per Famiglie
1

Suite Budget per Famiglie

1 Letto a 2 piazze e 1 Letto a castello
Con finestra
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Suite Royal Élite (1 camera da letto)
1

Suite Royal Élite (1 camera da letto)

1 Letto matrimoniale o 2 Letto singolo
Con finestra
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Doppia Select Club Deluxe 2 adulti, solo adulti + 18
1

Doppia Select Club Deluxe 2 adulti, solo adulti + 18

1 Letto a 2 piazze e 1 Divano letto
Con finestra
Wi-Fi gratuito
Non fumatori
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità
Suite Royal Élite (1 camera da letto)
4

Suite Royal Élite (1 camera da letto)

Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Bagno privato
Minibar
TV
Dettagli della camera
Controlla la disponibilità
Nascondi i tipi di camere

Recensioni degli ospiti(100)

3,4/5
Recensioni verificate
  • Pulizia3,4
  • Strutture e servizi3,4
  • Ubicazione3,4
  • Servizio3,4
JUANITA
22 febbraio 2024
We did not get the individual check in that was to be with our upgrade. The safe did not work, had to ask for items that were supposed to be included. Small room. Location of room to the adults only was at other corner of each other. Pool closest to our room was either the biggest general population or members only and your not allowed to use.
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Rafael
20 febbraio 2024
Beautiful grounds but the worst food I have ever had! I was forced to leave the all inclusive resort everyday to eat a decent meal.
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Emma
19 febbraio 2024
The wildlife was interesting and unique but did not make up for lack of dining options, quality service, and room cleanliness. Honestly, I could have ignored most issues if the food options were better. You have a choice of 3 buffets with flavorless food that isn’t cooked well or maybe have a chance to make a reservation at a restaurant between 12am and 12:05am. And room service is an absolute joke if you even receive your order or if they answer the phone.
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JONATHAN
18 febbraio 2024
We stayed here expecting a good hotel and thinking of a great vacation and stay and ended with a big disappoin**ent, food was terrible and same everyday, drinks very poorly, areas not well maintained Roms ok in the renovated areas but the other rooms are old and smelly talking to other guest about their rooms . Definitely will never come back or stay at this place again....
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Joanne
18 febbraio 2024
This is the worst all-inclusive resort we have ever been at. The buffet food was terrible, enough to make some of us very ill. The swim up bar allows children to play in the pool until closing, absolutely unacceptable, no one wants to drink alcohol around kids. My room had no furniture other than a bed, a table with a water machine on it and a mini fridge, no bench in the bathroom like others room had. I brought in the cheap patio furniture so I had a place to sit. My daughters room completely flooded from a leak in the bathroom sink, thank goodness she and her husband were waiting to change to a room with a king bed as their suitcases were on the spare bed AND they never did get a king bed suite! They had to block the shower drain to stop the putrid sewer smell. The whole resort smells bad, the grounds and pools are always dirty. The staff are miserable and have no desire to be helpful. Reservations for restaurants is a hit and miss on their app, I never got one. Every day I tried to be hopeful and make the best of it but spent most days feeling so disappointed. There were a lot of small children, felt like the parents made a wrong turn and had meant to go to Disneyworld. The kids dominated the evening adult activities and most that knew better had no manners in the buffet, touching everything then putting it back, ugh. We went to the sister resort Playacar a few times just to get our money's worth, that place was nice. The Caracol is a 2 star joint... do not recommend!
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Justin
18 febbraio 2024
Impossible to make reservations for dinner. Buffet food is terrible. No swimmable beach. Room service takes over an hour and then food shows up cold. Entertainment at night is mediocre. Can’t get a pool chair around the pool and everyone is saving chairs as of very early. You couldn’t pay me to stay at this hotel ever again.
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Hollie
7 febbraio 2024
Don’t waste your money paying for superior select. You get nothing extra. Reservations are always booked so you have to eat the buffet almost every meal. If you have kids, it a good place to go, not for couples. We paid For the supposed adults only area and kids were rampant. Kids were also in the adult only beach. No quiet anywhere. Staff was indifferent and sometimes rude. Resort is understaffed. Will not be returning.
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Michael
5 febbraio 2024
Horrible food that you constantly stress about. Unable to get dinner reservations anywhere and the process is so bad staff even complain about it. Rooms smell like sewage. Pools are dirty. Guest services is a bunch of POS males that cannot listen nor help in any manner. WORST VACATION EVER!! Avoid at ALL costs!!
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JUDY
4 febbraio 2024
The property is really nice, the ocean is beautiful and warm and quite outstanding. Water shoes are a must. But get into that ocean ! Lots of monkeys in the trees and other wildlife . They have a small area with donkeys and sheep which I think is unnecessary , as the small amount of animals in there look miserable although they did have staff in there taking care of them each day. The big negative is the reservation system .. they have an app which is not accurate at all. And for the Brazilian and Japanese restaurants, you need to line up for some reason at 9:00 am and it’s a ridiculously long line … like hours long. And then you still can’t get in. So I wouldn’t even bother wasting your holiday time doing that. We went to the Italian restaurant after we couldn’t get the app to do its thing. And they let us in. So just do that … go talk to them at the restaurant around dinner time. It’s really a ridiculous system that needs to be changed. But mostly , the staff and servers around the resort were nice and friendly. We did book our shuttle to and from the airport through ******* when we booked our trip. Well the shuttle from the Cancun airport didn’t come and get us ! So we had to pay big money to take a cab. The guy was apologetic and gave us info to request a refund. So we’ll see how that goes 🙄. I will be contacting customer service on that matter and hoping for the best.
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Regolamenti della struttura

Orari di check-in e check-out
Check-in: dopo le 15:00.
Orario del check-out: prima delle 12:00

Orari della reception: 24 ore su 24, 7 giorni su 7

Regolamento per i bambini
I bambini possono soggiornare in alcune camere di questo hotel.
I bambini di età compresa fra 0 e 1 anni possono soggiornare gratuitamente se non sono necessari letti extra.

Culle e letti supplementari
Il regolamento relativo alle culle e ai letti extra potrebbe variare in base al tipo di camera. Controlla i dettagli del tipo di camera per ulteriori informazioni.

Colazione
Tipocontinentale
StileBuffet
EtàCosto
Adulto
18,15 MXN(circa 1,09 US$) a persona
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.

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Offerta protezione salute

Pulizia
  • 3,4/5
Pulizia e disinfezione
  • Le camere vengono disinfettate tra un soggiorno e l'altro.

Descrizione della struttura

  • Aperto nel 2005
  • Rinnovato nel 2011
  • Numero delle camere: 4068
Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Alegría Shopping Mall. This upscale property is 6 mi (9.6 km) from Quinta Avenida and 6.3 mi (10.1 km) from Central Square.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the property's 9 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 9 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Strutture e servizi

Piscina all'aperto
Spiaggia con zona riservata
Spa
Sala fitness
Pub
Ristorante
Area giochi per bambini
Parco acquatico
Club per bambini
Ristorante
Ristorante
Nessun'altra informazione disponibile
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Domande frequenti

Quali sono gli orari di check-in e check-out presso Sandos Caracol Eco Resort All Inclusive?

L'orario del check-in è dopo le ore 15:00 e l'orario del check-out è prima delle 12:00.

Quali servizi e strutture possiede Sandos Caracol Eco Resort All Inclusive?

Sandos Caracol Eco Resort All Inclusive ha i seguenti servizi e strutture: Piscina esterna, Campo da golf, Area abbronzatura.

Sandos Caracol Eco Resort All Inclusive offre la colazione?

Sì, Sandos Caracol Eco Resort All Inclusive offre la colazione.

Qual è l'aeroporto più vicino a Sandos Caracol Eco Resort All Inclusive?

L'aeroporto più vicino è Aeroporto Internazionale di Cozumel. Si trova a 41,3 km dall'hotel e a circa 102minuti di viaggio in taxi.

C'è il Wi-Fi in questa struttura (Sandos Caracol Eco Resort All Inclusive)?

Sì, l'hotel ha il Wi-Fi.

Sandos Caracol Eco Resort All Inclusive offre servizi di trasporto da o per l'aeroporto?

Sì. Sandos Caracol Eco Resort All Inclusive offre servizi di trasporto da e per l'aeroporto.

Sandos Caracol Eco Resort All Inclusive ha la piscina?

Sì, Sandos Caracol Eco Resort All Inclusive è dotato di piscina. Tipo di piscina: Piscina esterna.

È possibile parcheggiare presso Sandos Caracol Eco Resort All Inclusive?

Sì, Sandos Caracol Eco Resort All Inclusive è dotato di parcheggio.

Quanto costa pernottare presso Sandos Caracol Eco Resort All Inclusive?

I prezzi di Sandos Caracol Eco Resort All Inclusive sono soggetti a variazione in base a date, regolamento dell'hotel e altri fattori. Per vedere i prezzi seleziona le date per cui vuoi prenotare l'hotel.

Sandos Caracol Eco Resort All Inclusive ha servizi per i bambini?

Sandos Caracol Eco Resort All Inclusive ha i seguenti servizi per bambini: Servizio baby-sitting, Area giochi per bambini, Club per bambini.

Informazioni su questa struttura

Aeroporto più vicinoAeroporto Internazionale di Cozumel
Distanza dall'aeroporto41.25KM
Valutazione degli hotel in stelle4