Princess Family Club Riviera - All Inclusive
1 notte
Camere e ospiti
1 camera, 2 adulti, 0 bambini
Tutte le strutture a Playa Del Carmen

Princess Family Club Riviera - All Inclusive

N.2 nella lista degli Alberghi Paradiso per Famiglie a Playa Del Carmen
Prolongación, Prol. 5ta Avenida Mza 20-Lote 006, Centro, 77710 Playa del, 77710 Playa Del Carmen, Quintana Roo, Messico
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Situato a Playa Del Carmen, Princess Family Club Riviera - All Inclusive è un'ottima base da cui esplorare la città.Mostra di più
Paragoniamo i prezzi
hotel overview picture
4/5Molto buono·Pulizia: 4.0
Tutte le 40 recensioni
Servizi
Piscina all'apertoBeach volleySnorkelingSaunaSpaSala massaggiPalestraParcheggio privatoGratisReception con servizio 24 ore su 24Deposito bagagli
Tutti i servizi
Dintorni
Aeroporto: Cancún
(50,0 km)
Punto di riferimento: Cenote Ojo de Agua
(290m)
Punto di riferimento: Playa
(740m)
Cartina

Camere

Recensioni degli ospiti

Strutture e servizi

Regolamento

Family Club Deluxe Junior Suite con piscina non fumatori
7

Family Club Deluxe Junior Suite con piscina non fumatori

Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
TV
Ventilatore
Dettagli della camera
Controlla la disponibilità
Suite Deluxe per Famiglie Club Boutique (non fumatori)
10

Suite Deluxe per Famiglie Club Boutique (non fumatori)

Con finestra
Wi-Fi gratuito
Non fumatori
Aria condizionata
Minibar
TV
Ventilatore
Dettagli della camera
Controlla la disponibilità
Suite Deluxe Boutique

Suite Deluxe Boutique

1 Letto a 2 piazze o 2 Letto matrimoniale alla francese
Con finestra
Wi-Fi gratuito
Wi-Fi in camera
Dettagli della camera
Controlla la disponibilità

Recensioni degli ospiti

4/5
Molto buono
40 recensioni
Recensioni verificate
  • Pulizia4
  • Strutture e servizi4
  • Ubicazione4
  • Servizio4
Media per strutture simili a Playa Del Carmen
Più menzionati
M‍6‍9‍1‍9‍J‍M‍j‍o‍s‍e‍g
14 ottobre 2024
Caution, the housekeeping staff opened my safe and stole cash, the concierge staff (Supervisor Andres) challenges the guest and refuses to share public information, issues such as policies and privacy notices and rights. Even the security report is not signed by any manager or hotel staff, despite having the spaces that indicate that they must place their signature. As a regular guest I will never return to Princess, I hope upper management takes action on this matter as it is a beautiful hotel.
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6‍4‍1‍c‍h‍a‍r‍l‍o‍t‍t‍e‍s
31 maggio 2024
We booked a family club swim out room and you will not regret spending that bit extra! Our children were 3 & 4 they absolutely loved walking straight into the pool from the room, it also meant not having to go too far to the loo! However put towels down as the floor is extremely slippery when wet! Bunk beds are an amazing addition as I am not a fan of them sharing a bed and there is a curtain giving each other a dash of privacy. We were able to watch tv once they were asleep. The kids loved the water park and all the little touches for children are adorable, like the little loungers and pool toys and bath bits, slippers and robe! They felt super special. The shows were brilliant, everyone we watched was very entertaining! The staff were all amazing and friendly. We often used the pirate buffet for breakfast and the ladies who were there always welcomed us and acknowledged the children, remembering their names and what we liked to drink! These little things make it extra special. We got engaged on the beach here too and had a private dining experience too which was incredible! We felt so grateful to of had such an amazing time! Thank you! We have even booked to come back this August, just gutted the swim out rooms have sold out! Lucky buggers!!!
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p‍i‍n‍k‍-‍p‍r‍i‍n‍c‍e‍s‍s
17 giugno 2024
Not a 5 star resort by any stretch of the imagination. If this was a 3star resort then we would have been satisfied but as it’s 5 star I found it lacking in almost all areas : • food quality in buffet was good but the a La carte restaurants were terrible . They were soulless- based in the main reception, all the same size and shape so just felt like eating in a shopping mall food court. The worst of all were the “pop ups “ located in the old poolside bar - these were so bad it was funny ! • no shade available at most pools - this is a safety breach in my view given the temperature it reaches in Mexico . The kids pool had some shade but not above the “play area” or little tables set out for them with made it pointless as couldn’t be used . • no toilet at kids pool - sure you can imagine the result of that !!!!! • lounger areas at swim up pools not cleaned and more than once I had to ask for puddles of stagnant water with rubbish floating in it to be cleaned - came as a shock to the poolside cleaner who preferred just to wander round all day • beach just so covered in seaweed it was not useable - in hindsight I wouldn’t go to this area of Mexico again because of this , it’s definitely not a beach holiday- less the hotels fault but really detracted from the enjoyment and it stinks and getting in the sea is very difficult and unpleasant • rooms clean but really really dated and furniture in poor conditions • the grounds are lovely but there is nothing in them - I usually expect little drinks stands or icecream stands etc in a resort this size but there is zero • very little to do at night - entertainment limited and not great • staff ( other than a couple ) showed no customer service at all and were very inflexible on anything - zero ownership of anything that went wrong & needed a manager for anything slightly out of the norm • pricing structure very confusing and you need to upgrade to different bands for all sorts of access / service . This takes away from the AI concept and I wouldn’t go to a resort that had this tiered approach again • considering this is 5* and a kids resort I would expect soft play , games arcade , bowling …… anything really for kids to do ! I could go on and on but ultimately lots of people seem to like this hotel but I think it’s a case of expectations management. If you are used to true 5* all inclusive then I don’t think this would be for you . It’s also not cheep - so we could have gone to a proper 5* resort for this price .
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
30 novembre 2024
I stayed here for a week with my husband and 5 year old daughter. My breakdown of our stay: Food: extremely important when traveling with young children - you fear you won't find something they will actually eat. I have the queen of picky eaters on my hands, she LOVED everything! They have a pirate themed buffet right on the family club side which was so convenient. The buffet has a wide variety of kids favourites including happy face fries, heart shaped fries, mini sliders, mini buns, mini meatballs (you get the picture) In fact ALL restaurants here have a large variety of kid friendly foods and desserts at every meal. The food throughout the resort is very very good. No shortage of spices and condiments either they always have it all Kids Pool: Phenomenal pool with water slides and very well maintained grounds and water. The employees work endlessly to keep the grounds and water spotless at all times. They have a waitress which comes by around noon everyday to bring buckets of fresh fries and bowls of fruit for the kids by the pool. The waitress will also come around taking drink orders so you never have to walk to get your own drink. Rooms: extremely spacious and clean. Again the employees work very hard to keep the rooms spotless and tidy. AC worked great everyday, a few clogged toilets but the maintenance guy was always there within 10 minutes. Entertainment: The nightly shows were all fantastic, such a talented group of dancers and entertainers. Staff: every single bartender, waiter/waitress, kids club staff, maintanance, concierge etc are such a fantastic bunch and all happy to serve you with a smile
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L‍o‍r‍e‍n‍a‍ ‍M
18 ottobre 2024
The resort is beautiful. Over all I would rate it a 3.5/5 Pros: the beach is amazing, the food is fresh and really good, the rooms are impeccable,, very clean and big Cons: too much coaties.. I am all for advocating widllife but they have become to rampant and actually harmed a little 3 year old while we were by the pool. The resort is Huge be prepared for alot alot of walking especially when trying to get to your room. I would recommend if the price is right, go for it but not worth it to pay full price especially when going with the little ones because of the walking distance.
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C‍o‍r‍e‍y‍ ‍S
9 ottobre 2024
I had left my wallet in my safe and went to the beach when I came back it was gone , the resort did absolutely nothing about it , told me it would take atleast hours to investigate, then I ran out of time and had to leave without them doing anything ..
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T‍r‍e‍v‍o‍r‍8‍9‍2‍0
26 luglio 2024
We have just returned from 2 weeks here. I would give it 3.5 stars rather than 4. To summarise the main points; First of all, this place is BIG. It’s about 3 hotels on one site so there are literally thousands of guests. I felt it lacked the friendliness of smaller resorts - people don’t seem to mix and if your kids are looking to find holiday pals here then it isn’t really that kind of place. There are so many guests that you can see people one day and then never bump into them again The staff are mostly really good, welcoming, friendly and hard working. The rooms are clean and tidy. Be aware that the tropical climate means it can get humid and damp and that can make the rooms smell a touch musty at times. That’s normal for AC’d rooms in this climate though. Entertainment is pretty good. There’s a dance group who put on different shows every night. Just be aware that if you’re not early then you’re going to be sat at the back of a very big theatre. The shows are best viewed from the front rows but you need to be sharp to get them. The pools are good. There are about 4 of them on site and they get very busy. Usual thing with people putting towels down on loungers early in the day in the prime shaded spots. The beach isn’t the best. The hotel remove the seaweed but it still gets a bit smelly and dirty. It’s also quite shallow - more a paddling beach than a swimming beach. Don’t expect pristine blue Caribbean water. Check the tide times online - they don’t alter the shore much but the water is much cleaner at high tide. We were in the Kids club but my main issue with this resort is that, for all its size, there isn’t that much for kids to do. The ice cream parlour and small splash park are fine for an hour or so, but other than that it’s a bit lacking. We have a 6 year old only child who likes to make holiday pals but, as mentioned, it really isn’t a good place for that and he was frequently bored which was a shame and the main reason we won’t return here. Overall we had a good time, but for all the size of the place we had hoped for a bit more variety in things to do on site. It was really our excursions that made our holiday - Chichen Itza, the Xel Ha Waterpark (brilliant) and the Pirate Boat in Cancun. We booked all these through Tui and the organisation was very smooth. If we hadn’t done these then it would’ve been a fairly boring holiday due to the lack of variety on site.
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U‍t‍e‍n‍t‍e‍ ‍o‍s‍p‍i‍t‍e
31 dicembre 2023
After researching a number of different family friendly all inclusive resorts, we decided to book the Princess Maya Riviera Family club because of the ammenitities geared to families with children. Here is my extensive review because 1) there is very little information available on the Princess website 2) most reviews lack helpful information and 3) Almost all youtube videos are either promos or just "we had a good time" vlobs. A bit of background - we are a family of 5 from Atlanta. Three kids under 6. Adults well traveled Asia, Europe, Africa. Our oldest has been resorts in Mexico and DR. Summary: The family club is geared towards families, however I would not have booked if I had known some of the things I learned during our week at the resort. (details below) The physical grounds are well kept, lots of wildlife, very clean. The building/property is in mixed repair. Some areas like the swim up pools look rough (need regrouting) , some parts of the external facade are in series disrepair (we noticed part of one of the sturcture missing a big chunk of stucco near the roof). But the rooms are generally in good condition. We had some issues with the plumbing (lack of hot water around 5PM when all the families are getting kids cleaned up for dinner, lack of water pressure at the same time, issues with getting the shower to stop dripping water). A few other observations, very few outlet plugs in our room or they weren't conveniently located. Screen door was completely busted. TV had a big dark vertical line, guessing it had been hit or dropped, remote control also very non responsive. All in all, this is a good resort of you are looking for a budget option for a family or if it's your first time at an all-inclusive. Just be prepared for upcharges everywhere (Not all kids club activities are included, upcharge for "top shelf" liquors, and upcharge for certain food items - more details below) Pros: Coldest mini fridge of any all inclusve resort I've ever been to, always well stocked with drinks. The ice cream parlor is least talked about ammenity, but for our kids it was the highlight. As expected, the fruit was great. The Princess App is sort of both a Pro and a Con, you can find alot more information on the app but the interface is not friendly, way too many clicks to get to very basic information (more detail below). Complimentary beach/water toys, pirate doll, robes, and slippers for the kids in the family club room was a nice touch. Cons: Food quality & variety was a major issue for us. It's better than Golden Coral, but as it compares to other all inclusives we have been to this resort falls short. Suprisingly the offerings of mexican cuisine seemed to be the weakest. The guacamole was bland, did not taste like it was freshly made, almost reminded me of the processed premade guacamole you buy in supermarkets in the US. No chilaquiles on the breakfast buffet - but were available as an upcharge at the beach for breakfast...what? No agu
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C‍a‍r‍o‍l‍i‍n‍e‍ ‍r
14 maggio 2024
The food is inedible and the service is terrible. I understand there's no interest in trying to offer great service if there's no need. The pools are nice don't get me wrong but other than that there are no benefits. Would recommend this place for someone who is looking to get trashed and hang out on a beach but for anyone else I don't see a benefit. Also look at the hotels comments after a guest makes a bad review they don't even seem to care. Once you pay your all inclusive fee they don't seem to care. Either spend more money to stay somewhere nice or just stay home.
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Strutture e servizi

Piscina all'aperto
Spa
Palestra
Bar
Sala biliardo
Ristorante
Sala conferenze
Area giochi per bambini
Club per bambini
Ristorante
Ristorante
Nessun'altra informazione disponibile
Altri servizi
Internet
Piscina all'aperto
Parcheggio
Privato disponibile presso l'hotel. Non è necessario prenotare.
Trasporto
Servizi aziendali
Servizio reception
Lingue parlate
Ristorazione
Aree comuni
Salute e benessere
Attività
Servizi di pulizia
Strutture per bambini
Accessibilità
Sicurezza

Regolamenti della struttura

Orari di check-in e check-out
Check-in: dopo le 15:00.
Orario del check-out: prima delle 12:30

Orari della reception: 24 ore su 24, 7 giorni su 7

Regolamento per i bambini
In questo hotel possono soggiornare bambini di qualsiasi età.
Per i bambini che utilizzano i letti esistenti potrebbero essere applicati costi aggiuntivi. Inserisci il numero di bambini per ottenere un prezzo più accurato.

Culle e letti supplementari
Il regolamento relativo alle culle e ai letti extra potrebbe variare in base al tipo di camera. Controlla i dettagli del tipo di camera per ulteriori informazioni.

Colazione
Tipoamericana
StileBuffet
EtàCosto
Adulto
Contatta l'hotel
Eventuali costi aggiuntivi per la colazione non sono inclusi nell'importo totale e devono essere pagati direttamente presso la struttura.

Animali domestici
Animali domestici non ammessi

Animali di servizio
Animali di servizio non ammessi

Requisiti di età
L'ospite principale che effettua il check-in deve avere minimo 18 anni.

Pagamento in hotel

  • Contanti

Descrizione della struttura

  • Numero delle camere: 144
Situato a Playa Del Carmen, Princess Family Club Riviera - All Inclusive è un'ottima base da cui esplorare la città.

Troverai vista sul giardino e terrazzo in alcune camere di questa struttura.

Durante il tuo tempo libero, fai una nuotata nella all'aperto piscina. Princess Family Club Riviera - All Inclusive è situato sulla spiaggia, dove puoi prendere parte ad attività come windsurf e snorkeling. Durante il tuo soggiorno, concediti una visita al spa, sala massaggi, sauna o bagno turco/hammam in loco. Mantieni il tuo programma di fitness visitando sala fitness.

Troverai un ristorante presso la struttura con una varietà di opzioni per la ristorazione disponibili. Goditi un pasto direttamente nel comfort della tua camera con il servizio in camera del ristorante in loco. Questa struttura ospita un pub interno.

Rimani connesso con la connessione Wi-Fi gratuita nelle camere e nelle aree pubbliche. In questo resort troverai anche strutture tra cui giardino, area giochi per bambini e sala giochi. Il servizio della reception è disponibile 24 ore su 24. Questa struttura offre anche deposito bagagli, lavasecco e servizio lavanderia.

Quando guidi verso la struttura, puoi utilizzare il parcheggio gratis.

Domande frequenti

Quali sono gli orari di check-in e check-out presso Princess Family Club Riviera - All Inclusive?

Il check-in presso Princess Family Club Riviera - All Inclusive può essere effettuato a partire dalle ore 15:00 e il check-out fino alle ore 12:30.

Quali comfort e servizi offre Princess Family Club Riviera - All Inclusive?

Princess Family Club Riviera - All Inclusive offre i seguenti servizi e comfort molto richiesti: Piscina, Snorkeling, Sauna.

L'hotel Princess Family Club Riviera - All Inclusive dispone di piscina?

Sì, Princess Family Club Riviera - All Inclusive dispone di una piscina.

Princess Family Club Riviera - All Inclusive ammette animali domestici?

No, Princess Family Club Riviera - All Inclusive non ammette animali.

Princess Family Club Riviera - All Inclusive serve la colazione?

Sì, Princess Family Club Riviera - All Inclusive serve una colazione di alto livello. Le opzioni per la colazione sono: Americana.

Quanto costa soggiornare presso Princess Family Club Riviera - All Inclusive?

I prezzi di Princess Family Club Riviera - All Inclusive sono soggetti a modifiche in base alle date, al regolamento dell'hotel e ad altri fattori. Per visualizzare i prezzi, cerca le date in cui desideri soggiornare in hotel.

Come arrivo dall'aeroporto più vicino a Princess Family Club Riviera - All Inclusive?

L'aeroporto più vicino è Cancún a 50,0 km dall'hotel, in macchina circa 40 min..

Qual è il regolamento per la cancellazione di Princess Family Club Riviera - All Inclusive?

Il regolamento per la cancellazione di Princess Family Club Riviera - All Inclusive varia a seconda della tipologia di camera e delle condizioni di prenotazione.

Informazioni su questa struttura

Aeroporto più vicinoCancún
Distanza dall'aeroporto50.04KM
Prezzo medio daINR25262
Valutazione degli hotel in stelle4