Hotel a 4 stelle popolari a Pittsburgh

Hello! Dropping in here to say a special THANK YOU to the amazing Precious at the front desk who not only helped me with a difficult reservation when I called it in, but she saw it through we I arrived. When we had some time to wait for our room to be ready she directed us to the chairs in the loft that were 'like clouds' -- and she was right! AND, she did it all of this with a smile and absolute expertise! We love her!! And we love this hotel. We will most certainly be back!

Ho prenotato questo per un viaggio d'affari, senza la comodità di poter andare in ufficio. Le strutture erano decenti. Non ho interagito molto con il personale dell'hotel, ma queste interazioni erano piacevoli. La stanza stessa mi sentiva un po' datata, ma serviva il suo scopo.

Ottimo il servizio di valet all'arrivo a tarda sera; un po' meno l'accoglienza al check in dove la ragazza ci ha dato delle informazioni sbagliate, a cominciare dal numero della stanza: siamo dovuti tornare giù due volte perché continuava a dirci numeri sbagliati... forse era ubriaca!! I dintorni la sera non danno l'idea di grande sicurezza: vie buie, gente strana, pattuglie della polizia che sembrano sempre alla ricerca di qualcuno... insomma, la città non sembra molto sicura. La mia camera, comunque, era grande e pulita; ho dormito bene e l'albergo in sé mi è piaciuto.

Molto soddisfatto hotel, buono prezzo, posizione conveniente e servizio eccellente.Mi piace lo stile di decorazione dell'hotel e ho l'opportunità di vivere in questa casa.

I really appreciated staying at this hotel. Lobby customer service was friendly and accompanying. Maintenance took care of an issue right away. Large room with nice smelling toiletries and glasses. Good restaurant downstairs. Easy walk to convention center and downtown.

My wife and I deciding to go on a trip and revisit the Steel City, and we decided to change our usual overnight accommodations in Pittsburgh and instead spend our weekend as guests of The Westin Marriot, a four-star rated hotel conveniently located near a few of our favorite shopping and cultural areas. We opted for valet parking as just about everything we wanted to see was within walking distance and Uber has been a wonderful tool for us to utilize. Check-in was smooth and we arrived at our room ready to change out of our travel clothes and into ensembles more appropriate for a night on the town. I wanted to iron my shirt before we headed out, grabbed the iron and hesitated. I heard water sloshing inside. Now, a little about me. Years ago, I worked for two years in the hospitality industry under the Wyndham banner (and then a short stint at a Fairfield Marriot before going back to school) working my way from front desk to assistant general manager. As one of my managerial responsibilities was checking rooms and ensuring housekeeping was taking care of their responsibilities, I was a bit flummoxed; the iron should be checked and any water drained so as not to cause interior issues problems with dirt, rust, or other crud that would find its way onto the clothes of a guest. Having some experience with the problems associated with stagnant water left in an iron, I allowed the appliance to reach an appropriate temperature and tested it on the ironing board. The result was a showering of black gunk that fell onto the board. It has always been my philosophy that everyone has one mistake from time to time and these types of things can slip through the cracks, so I called the hotel operator and requested a different iron. After waiting forty-five minutes, I could loiter in my room no longer, so I put on my wrinkled shirt and went to dinner. After an incredible gastronomic experience and a few other indulgences, my wife and I retired to bed, tired from a long day of travel, content with an amazing dining experience, and happy to have the rare opportunity to share our time together enjoying the other’s company into the night, and looking forward to a long luxurious sleep far into the late morning. An indulgence we rarely have the opportunity to enjoy. Then at exactly 6:00 am the alarm clock went off. Neither of us had the desire, inclination, nor capacity to set the alarm. Once again, my previous knowledge of hotel hospitality came to bear. The housekeeping staff should turn off the alarm when they go through their daily cleaning checklist. So far, we have had an iron with stagnant water left inside, no response for a replacement iron, and now an unwelcome alarm. Three strikes are too many issues in one stay at a four-star hotel I needed to speak to someone! On my way down to the front desk. I talked myself down a bit. I requested to speak to someone and motioned her away from the front desk area as I did not want to cause a scene. I

Mio figlio e DIL hanno tenuto la loro ricezione di nozze a Mansions e, sebbene io fossi scettico sul modo in cui funzionasse con camere da pranzo separate e quello che pensavo fosse troppo piccolo per un luogo di evento, era assolutamente delizioso. La dimensione era perfetta per i cento partecipanti e la posizione bella per le foto. Il cibo era meraviglioso, anche - grandi appetiti e uno dei migliori pasti vegetariani che abbia mai avuto. Ma ancora più impressionante era il personale incredibile. Tutti erano d’aiuto dal momento in cui entrammo nell’edificio, e si sono spinti oltre le aspettative per rendere tutti confortevoli, rispondere a ogni domanda, correggere rapidamente ogni stronzata che abbiamo creato e aiutare in ogni modo che potessero. Il giorno dopo, gli ospiti parlavano ancora di quanto i barista erano amici e fantastici. Da personale di custodia al front desk fino al coordinatore incredibile evento, tutti erano attenti, calmi, divertenti e professionali. In verità, che accordo!

This is a nice old hotel that reminds you of yesteryear. The front desk folks were awesome, as well as the bar staff. The location is great if you’re okay with a short walk to the Pirates ballpark or Market Square. Restaurants just outside the door. My issue with this place which is why I rated it average was the maid service….or better stated, the lack of maid service. This is not one of those places where they only come by every other day. Check in is day 1, on day 2 I get to my room that evening and it was not made up, called the desk and they offered to send someone up and said they comp some Bonvoy points. I was tired and passed on anyone coming up that hour. She said she leave a note for housekeeping. Day 3, again no room service…called and talked with the same lady, she said she comp some more points, and ensure the housekeeping manager was made aware. Again I was too tired for anyone to come up that evening. Day 4 yup you guessed it, no room service…once again I was told I’d get comped a few more points. And thus time the on duty housekeeping manager and two housekeepers came by…I needed towels and smelly trash removed. The manager said she wanted to make it up to me and said she’d send up a couple beers. No beer showed up, another empty promise. In total I was comped just 500 points. I expected at least 500 for each occurrence. I’m going to notify Marriott of my disappointment. Human error happens, it how the establishment responds and resolves those errors that really count.

L'hotel stesso è buono, la posizione è nel centro della città, e il viaggio intorno a piedi è molto conveniente per mangiare. Il parcheggio può essere parcheggiato dall'altra parte della strada, ma l'hotel ha pagato $30 per una notte e il prezzo del parcheggio è $28 per la notte. Ma il secondo giorno mi ha raccolto $12, suggerendo di concludere direttamente con il parcheggio. Inoltre, quando prenota la camera, è con colazione, ma l'ordine finale generato non contiene colazione, spero che Trip.com possa essere coerente in questo senso.

Questo è un hotel molto elegante. Da uscire dall'auto al soggiorno, ogni personale che vedo è molto entusiasta e sincera!Grazie speciali per la bella reception breve e bella donna che ci fornisce diverse mappe universitarie e tabelle di marcia, così conveniente! E l'hotel è situato nella città universitaria, molto conveniente!