Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.5/10
Molto buono
176 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione8.6
Strutture e servizi8.2
Servizio8.6
Pulizia8.4
Filtra per:
Ordina per:
Tutte le recensioni(176)
Recensioni positive(159)
Recensioni con foto/video(83)
Personale amichevole(58)
Piscina meravigliosa(27)
Magnifica vista sul mare(21)
Ottima colazione(20)
Ambiente di classe(13)
Camere ampie(11)
Ottimo design(9)
Perfetto per luna di miele(7)
Recensioni negative(17)
eddie5499
Villa Deluxe (1 camera da letto, con vista sul mare, con piscina)
Soggiorno: set 2023
Coppia
2 recensione
2.0/10
Pubblicata: 11 ott 2023
Per favore, dimmi come le immagini qui sotto sembrano un hotel a 5 stelle. Qualità, gestione e servizio pessimi, abbiamo provato a cancellare la prenotazione sul posto a causa di aspettative impreviste e hanno negato solo perché avevamo già pagato in anticipo. Ho soggiornato in molti alberghi nella mia esperienza e questo è il peggio!!! Guarda quanto è sporco e ho pagato 500 dollari a notte e mi sono rivelato una stanza dall'aspetto *******... QUESTA È UNA TRUFFA
Testo originaleTraduci con Google
6/11
Risposta dalla struttura: Caro eddie5499, grazie per aver condiviso il tuo feedback. Ci scusiamo sinceramente che il tuo recente soggiorno non abbia soddisfatto le tue aspettative. La tua esperienza non riflette certamente il servizio di alta qualità e l'ambiente che miriamo a fornire. Siamo davvero dispiaciuti per qualsiasi insoddisfazione causata dalla richiesta di cancellazione. Tieni presente che quando prenoti online con uno dei nostri partner di prenotazione, i termini e le condizioni di cancellazione sono stabiliti da loro e dopo aver esaminato la tua prenotazione abbiamo scoperto che hai prenotato l'opzione non rimborsabile. Anche se il tuo recente soggiorno non è stato all'altezza. Ci auguriamo di avere un'altra opportunità per offrirti una visita più piacevole in futuro. I più cordiali saluti, Vichit W. Direttore dell'hotel
Jee cld
Villa (1 camera da letto, con vista parziale sul mare, con piscina)
Soggiorno: mag 2023
Coppia
2 recensione
10.0/10
Eccezionale
Pubblicata: 22 giu 2023
Questo hotel ha una buona atmosfera. vista mare L'edificio è bellissimo, ben progettato. Una bellissima sala adatta per rilassarsi e organizzare una festa privata in spiaggia. buon servizio, personale gentile Il cibo in hotel è delizioso. Sicuramente tornerò.
Testo originaleTraduci con Google
Y.Henry
Villa (1 camera da letto, con vista parziale sul mare, con piscina)
Soggiorno: mar 2023
Viaggio con amici
5 recensione
9.5/10
Fantastico
Pubblicata: 12 apr 2023
Sono rimasto piuttosto colpito dalle dimensioni dell'hotel. È letteralmente un'intera città. Le camere sono belle e confortevoli, ma c'è un odore muschiato, ma non mi disturba molto.
Mi aspettavo che la presa fosse difficile da trovare, ma mi sbagliavo, ricevo la conferma in pochi secondi quando stavo uscendo o forse è solo fortuna? Ad ogni modo è meglio prenotare il trasporto in anticipo quando si parte per l'aeroporto poiché è una zona piuttosto appartata.
Se ordini grabfood/food panda, il personale consegnerà a casa tua. Ottimo servizio.
Buona anche la vista sull'oceano, ma probabilmente dovrai pagare di più per una camera con viste migliori.
Anche i cocktail e gli snack dello sky bar sono carini. Torneremo sicuramente se ci sarà uno sconto perché il prezzo è piuttosto alto.
Testo originaleTraduci con Google
Utente anonimo
Villa Deluxe (1 camera da letto, con vista sul mare, con piscina)
Soggiorno: mar 2025
Coppia
1 recensione
10.0/10
Eccezionale
Pubblicata: 3 mag 2025
It was absolutely splendid with direct sea view, highly Exclusive and private beach. A boutique hotel for couples, less families with kids, a quiet environment and spacious rooms
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for choosing our hotel and for sharing your exceptional experience with us. It's fantastic to hear that you appreciated our direct sea view and exclusive private beach - we know they make for a truly unique and tranquil ambience. We're also delighted that our boutique style and spacious rooms contributed to your splendid stay. Your feedback helps us understand that our goal of maintaining a quiet and serene environment, particularly suited for couples, is being recognized and appreciated. Rest assured we will continue to provide high-quality experiences for our guests. We look forward to the opportunity to welcome you back for another peaceful and exclusive beachside stay.Warmest Regards, Vichit W. Hotel Manager
Saud Alkanaany
Villa (1 camera da letto, con vista parziale sul mare, con piscina)
Soggiorno: mar 2025
Coppia
13 recensione
9.0/10
Ottimo
Pubblicata: 17 mag 2025
Best resort in Phuket it’s clean and great location and the stuff was amazing
Traduci
Risposta dalla struttura: Dear Saud,Thank you for your wonderful review and high rating. We're delighted to hear you found our resort to be the best in Phuket, with its cleanliness, great location, and amazing staff. It's our pleasure to provide such experiences, and we're glad you enjoyed them. We hope to welcome you back soon to explore more of what our resort has to offer, from our private beach to the infinity pool and spa.Warmest Regards, Vichit W. Hotel Manager
Miss VY
Villa (1 camera da letto, con vista parziale sul mare, con piscina)
Soggiorno: mar 2025
Coppia
2 recensione
10.0/10
Eccezionale
Pubblicata: 6 apr 2025
good food good service good viewwill come back again
Traduci
Risposta dalla struttura: Dear Miss VY,Thank you for taking the time to share your positive experience at our hotel. We are delighted that you enjoyed our culinary offerings, attentive service, and stunning views. We continuously strive to meet and exceed our guests' expectations, and your comments provide useful insight on our successes.We are pleased that you plan to return, and we look forward to providing you with the same delightful experience during your next stay. Your satisfaction is our topmost priority, and nothing makes us happier than knowing that we could contribute to creating memorable moments for our beloved guests.Once again, thank you for your kind words, and we eagerly await your next visit.Warmest Regards, Vichit W. Hotel Manager
Raboa Aljabal
Villa Deluxe (1 camera da letto, con vista sul mare, con piscina)
Soggiorno: apr 2025
Coppia
4 recensione
10.0/10
Eccezionale
Pubblicata: 14 mag 2025
I recommend it for newlyweds on their honeymoon, and it's also suitable for Arabs. The rooms are clean and the view is more than wonderful.
Traduci
Risposta dalla struttura: Dear Raboa,Thank you for recommending The Naka Phuket for honeymooners and highlighting our clean rooms and breathtaking views. We're delighted to hear that your stay was memorable. Our resort is indeed a perfect retreat for those seeking luxury and privacy, with features like private infinity pools and spa treatments that have been praised by many of our guests. We look forward to welcoming you back for another wonderful experience.Warmest Regards, Vichit W. Hotel Manager
Utente anonimo
Villa (1 camera da letto, con vista parziale sul mare, con piscina)
Soggiorno: ago 2024
Coppia
3 recensione
10.0/10
Eccezionale
Pubblicata: 30 set 2024
Great service, staffs were very friendly and i feedback about the bidet that was leaking w water and the guy came to repair so quickly! The breakfast was good and the view was great too
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your positive review and for highlighting our attentive staff and prompt maintenance service. We're thrilled to know that our team efficiently addressed the bidet issue, ensuring your stay remained comfortable and hassle-free. It's also wonderful to hear you enjoyed our breakfast offerings and the view. Our team strives to provide memorable experiences, and we're delighted to know we succeeded during your stay. Rest assured, we will continue to maintain and improve our facilities and services. We truly enjoyed having you as our guest and look forward to welcoming you again.Warmest Regards,Vichit W.Hotel Manager
OLO_Hung
Villa (1 camera da letto, con vista parziale sul mare, con piscina)
Soggiorno: lug 2024
Coppia
2 recensione
8.5/10
Molto buono
Pubblicata: 3 set 2024
well designed
not exactly easy get around but manageable
excellent service
friendly staff
Traduci
Risposta dalla struttura: Dear OLO_Hung,Thank you for sharing your experience with us. Your input is invaluable in helping us enhance our guest experience. We are thrilled to hear you appreciated the design of our hotel, as well as the excellent service provided by our friendly staff.We understand you found navigating around our hotel to be somewhat challenging. We continuously strive to improve the wayfinding system within the hotel to ensure a seamless experience for all our guests. Rest assured, we have noted your feedback and are actively looking into ways to make navigation easier.We appreciate your understanding in this matter, and we're committed to ensuring all our guests have a comfortable and enjoyable stay with us. We hope to have another opportunity to serve you better and provide you with an exemplary experience on your next visit.Warmest Regards, Vichit W. Hotel Manager
Hai
Villa (3 camera/e da letto, con vista sul giardino, con piscina)
Soggiorno: nov 2024
Famiglia
1 recensione
9.0/10
Ottimo
Pubblicata: 18 gen 2025
Service is good
Traduci
Risposta dalla struttura: Dear Hai,Thank you for taking the time to share your feedback. We're delighted to hear that you found our service to be of high quality. Our team works hard to provide a great experience for all our guests, and it's always rewarding to hear that it is appreciated. We would love to have the opportunity to welcome you back for another wonderful experience.Warmest Regards, Vichit W. Hotel Manager
Utente ospite
Villa con piscina e 2 camere da letto
Soggiorno: dic 2024
Coppia
4 recensione
7.0/10
Pubblicata: 1 feb 2025
Not bad hotel . Best thing of this hotel - you have your own beach , just people from hotel . No massage sellers , no coconut sellers , no food sellers . Minus it is you can not walk in hotel , all your moving by buggy . Sometimes you wait buggy long time . Restaurants in hotel just for not stay hungry , no special food . Don't have good wine . So if you want stay in quite atmosphere it is good choice .
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback. We're delighted to hear you appreciated our private beach and quiet atmosphere - two aspects of our hotel which we are particularly proud of. At the same time, we recognize that waiting for the buggy can be inconvenient, and we appreciate your patience. We're continuously working to improve the efficiency of this service and your comments will certainly aid our efforts.We also take your feedback on our dining options to heart. Our goal is to provide a great variety of dishes that suit different tastes and preferences. While we're glad you didn't go hungry, we're sorry to hear you found our menu to be lacking in specialties. Your comments on our wine selection have also been noted.We strongly believe in improving and growing according to the needs of our guests. Rest assured, we will use your feedback as motivation to continue enhancing our dining options and overall guest experience. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Warmest Regards, Vichit W. Hotel Manager
Rocky
Villa Deluxe (1 camera da letto, con vista sul mare, con piscina)
Soggiorno: giu 2024
Coppia
6 recensione
9.5/10
Fantastico
Pubblicata: 25 lug 2024
Excellent vibe and friendly staffs. Enjoy the perfect sea view and easy to get to Patong.
Traduci
Risposta dalla struttura: Dear Rocky,Thank you for sharing your positive feedback. It's great to hear you enjoyed the excellent vibe and the friendliness of our staff. We're also thrilled you appreciated the perfect sea view and our prime location near Patong. We noticed, however, that we didn't quite reach a perfect 5/5 rating with your stay. If you had any concerns during your stay or suggestions on how we can improve, we'd really appreciate hearing from you. We thank you for choosing us for your stay, and look forward to welcoming you back for another wonderful stay with us at The Naka Phuket. Warmest Regards, Vichit W. Hotel Manager
Chun Hiong
Villa Deluxe (1 camera da letto, con vista sul mare, con piscina)
Soggiorno: giu 2024
Coppia
7 recensione
10.0/10
Eccezionale
Pubblicata: 10 lug 2024
Been returning to this resort in the last 10 years! Awesome view from the villa, great privacy, great service and private beach It’s also only 15 minutes drive to Patong.
Traduci
Risposta dalla struttura: Dear Ong,Thank you for your continued patronage and for sharing your experience with us. It's a pleasure to hear that you've enjoyed the spectacular views from our villas and the privacy they offer. We take pride in our exceptional service and private beach, so it's great to know these features have consistently met your expectations.We're glad that you find our proximity to Patong beneficial and hope that you have been able to explore and enjoy the local attractions. We look forward to welcoming you back for many more fantastic experiences in the coming years. Please know that we are committed to improving and constantly evolving to provide the best services for our guests. We appreciate your loyalty and always look forward to your next stay.Warmest Regards, Vichit W. Hotel Manager
InaR
Villa (1 camera da letto, con vista parziale sul mare, con piscina)
Soggiorno: nov 2024
Solo
9 recensione
7.5/10
Pubblicata: 17 dic 2024
I didn't read any reviews before booking this hotel which I in hindsight probably should have. The resort is beautifully designed but a lot of parts seem like they have not been renovated for a long time. My initial hotel room was located very close to the restaurant and beach area. The location of the room was great which is probably the reason why the hotel gave me the room in the first place. However, it must be one of the most frequented rooms from what the interior looked like. From the wooden floors to the living room table, the wooden wardrobes and black tiles. Everything was either scratched, lost parts of the paint or told other stories of heavy usage. Even the shower handle was loose. Which is just not what you expect when you book a hotel in this price range that is a member of design hotels. That being said, when I reached out to reception to discuss the room, a member of the staff arrived within 10 minutes to show me around the resort, so I could take a look at other rooms. I ended up upgrading myself (with a very special deal that the hotel offered) into a superior room category and had the best stay after. The staff was very attentive and helpful in any situation and clearly did their best to make up for some flaws. I enjoyed meals in both restaurants, room service, I worked out in the gym, attended activity classes and had some spa treatments. All to my complete satisfaction. I wished I had checked into my second room right away because if I did, my overall experience would have been a lot different. Thanks again to all of the staff, you're doing an amazing job.
Traduci
Risposta dalla struttura: Dear Ina,Thank you for sharing your candid feedback about your recent visit to our hotel. It is pleasing to hear that you appreciated the design of our resort and the prime location of your initial room, however, it is regrettable to learn that the room maintenance was not up to the standards you anticipated. Please be assured, we continuously strive to enhance our property and we make every effort to ensure that our rooms are well-maintained and up-to-date. Offering an optimal experience for our guests is our top priority.We are glad to hear that our team was able to address your concerns and provide a satisfactory solution in a timely manner. Also, we are delighted that you thoroughly enjoyed your stay in your upgraded room and benefited from the various resort amenities. Your kind words regarding our dedicated staff and the services provided by our restaurants, gym, activity classes, and spa are highly appreciated.We sincerely hope that your overall positive experiences from the latter part of your stay would incline you to return. We are committed to providing you with an even more inspiring experience on your next visit. Thank you again for your generous words of appreciation for our staff - we all look forward to welcoming you back in the near future.Warmest Regards, Vichit W. Hotel Manager
Jason Ting88
Villa High Bay con Piscina e 1 Camera da Letto
Soggiorno: apr 2024
Coppia
5 recensione
9.5/10
Fantastico
Pubblicata: 16 mag 2024
Overall a great hotel with superb view. As advertised, tranquility is what you get here. Although the villa may be dated, but is still considered well maintained. Service is good as well.
a few downsides are
- buggy might be slow, waited 20 minutes before pickup
- breakfast with wide selections, but taste might be subpar
- no universal power ports, and no adapters to borrow. This was quite disappointing as other hotels I stayed before here provides either one.
- internet speed is considered slow, sometimes the tv unwatchable
Traduci
6/8
Risposta dalla struttura: Dear Jason Ting88,Thank you for your feedback and we're glad to hear that you appreciated the views and tranquility of our hotel. We strive for a seamless guest experience and your input allows us to continuously improve our services.We sincerely apologize for the inconvenience you faced due to the delay in our buggy service. We are currently working on a schedule enhancement to ensure a timely and efficient service. We're disheartened to hear our breakfast didn't meet your expectations. We're committed to serving high-quality food and your remarks will be shared with our culinary team for review.We understand the importance of power accessibility and reliable internet connectivity in today's world. Please accept our apologies for any inconvenience caused during your stay. We are actively looking into upgrading our facilities to include universal power ports and enhance our internet speed.We appreciate your understanding and assure you that your constructive feedback will not go unnoticed. It's through insights from guests like you that we are able to improve. We hope to have the opportunity to serve you again in the near future.Warmest Regards, Vichit W. Hotel Manager