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Mercury Phu Quoc Resort & Villas
4.3/540 Recensioni
Everything was perfect while we stayed. We ended up staying in the Executive Villa beachfront with a private pool. The rooms are enormous, the beds are extremely comfortable and the mosquito net works perfectly. This is possibly the best resort (with beach and private pool option) I have ever stayed in and will definitely only be staying in this resort when I return for another vacation to Phu Quoc. For the complete breakdown of our experience: Rooms: The rooms are insulated perfectly and are sprayed by a pest control company regularly. We did not even see a single ant in the room in our 9 days stay. The bedding and pillows are so comfortable you don't want to wake up in the morning. The only thing forcing you out of bed is the the crystal clear beach waters and the breakfast cut off time. Please Note that you are provided with 2 complimentary bottles of water daily. but you will be charged for for the 2 small bottles in the bathroom and 2 big ones if you consume them daily. We only ended up paying around 5 USD total for the addition bottles we consumed daily after 9 days which is nothing to really nothing to complain about. Staff: Every single person we dealt with were beyond kind, helpful and amazing. THE KEY PERSON who made our stay so comfortable and one to remember is Mr. Sean Maher (Guest Relations Manager). This gentleman checked on us everyday to see if everything is fine and took time from his busy day to chat with us and give us tips and recommendations on what we can do on the island. Dealing with someone like Mr. Sean is 80% the reason guests would decide to come back to the resort. Outstanding service. All the reception area staff were always so helpful and kind and always smiling. The names that come to mind as we dealt with them on many occations is Tam & Lam from reception. Also Katrina was always there with a smile before we left in the morning and when we came back at night. Food: We only tried dinner twice and it was very very good and excellent prices. Breakfast had a lot of variety. Omelet bar was our fave. Spa: You cannot miss the Spa. Its extremely affordable at around 18 USD for an Aroma Message. Hands down the best massage I have ever received ever. Ask for Lan, Lai & Loi. We tried them three and they were amazing. Also try the Hot Stone (Volcanic) 90 minute massage which is for 30 USD and the best way to end you holiday.
Sunlight Bungalow
4.7/519 Recensioni
Un hotel a famiglia meraviglioso con persone belle e amichevole! Bungalow pulito e accogliente con una piccola terrazza con un'uscita verso il giardino interno con verde. Tutti coloro che lavorano qui con gioia vi aiuteranno in assoluto in qualsiasi domanda e domande: tour, cambio di valuta (anche vecchi dollari della serie 2006) a buon prezzo, taxi, lavanderia, consegna alla stanza, ecc. Tutti i ragazzi sono gentili e attenti, buona cucina al ristorante dell'hotel, cibo sul barbecue, piatti nazionali, bevande - tutto fantastico! In serata è bello sedersi sulla terrazza, bere birra e respirare aria fresca! ) Molto raccomandato! P.S. Grande saluto a Ben, non potevo dire addio-Grazie!🙏
Sheraton Phu Quoc Long Beach Resort
4.5/5192 Recensioni
I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long. I wish all the best to my fellow guess and hope that you will be better luck then me. After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room management
Haya Sea View Hotel Phu Quoc
3.9/547 Recensioni
Номер на 7 этаже был очень красивый, с потрясающим видом на море. Большой и удобный. Персонал отзывчивые. К минусам можно отнести: слабый напор воды, и отсутствие прямого прохода к морю Остальное - плюсы. Рекомендую
Hula Hula Beachfront Phu Quoc
4.3/511 Recensioni
This resort so perfect in every way for a young family or older traveller. Great spacious clean bungalows, with fridge, aircon, mosquito net and space to sit outside. Located on a very safe beach with steps into the water, which abounded with tropical fish and stunning coral about 200 metres east of the resort. Toai the owner so intelligent, competent, and professional,speaking 4 languages. He organised airport and ferry transit, cars. He provides clear policy and invoicing in English. Also there is a pool, free bicycles, lounge chairs, kayak and snorkel gear. Toai and his team offer a delicious breakfast ordered via Wots app including traditional Vietnamese meals - Pho or Bahn mi - as well as fruit and good coffee for an additional fee. There is also option to order food via Wots app throughout the day. Fantastic resort, well run, clean, idyllic.
The Palmy Phu Quoc Resort & Spa
3.6/544 Recensioni
The hotel is difficult to find because it is a road through garbage and re-construction. Not a nice place to walk after dinner in the main street, after dark. It says four stars, but this is not reality! The bar on the photo does not exists, the gym has a few, old machines with rust, the pool board and soccer game were rusty, wifi-connection bad and our key cards worked once, then we had to go back to the reception to have them activated again. The worst thing was the noises. When we were in the room, we heard what they said in the rooms next door. In the morning, I woke up 05:15 by an alarm clock in another room on the floor. The reception desk was without service sometimes, so I insisted to have my passport back, not to be kept there, without security. The hotel is located on the beach, but there are now places to sunbath or take a bath. You have to walk to the hotels near by and pay for a sunbed there. No one working there can speak English, so used google translate on the phone. The only positive thing was the balcony with sea view...

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Informazioni di viaggio locali

Numero di hotel957
Numero di recensioni14,946
Prezzo più alto1.015 €
Prezzo più basso11 €
Prezzo medio (giorni feriali)90 €
Prezzo medio (fine settimana)91 €