Bai Dai Area, Ganh Dau, Phu Quoc Island, Kien Giang Province, VietnamDettagli hotel
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1 notte
Recensioni degli ospiti
4.6/5
Ottimo
57 recensione
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Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.6
Pulizia4.6
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Tutte le recensioni(57)
Recensioni positive(55)
Recensioni con foto/video(20)
Pulito e ordinato(13)
Proprietario simpatico(12)
Soggiorno meraviglioso!(11)
Ottima colazione(11)
Piscina meravigliosa(7)
Recensioni negative(2)
Rachel
Camera Superior (letto a due piazze, con vista sulla piscina)
Soggiorno: dic 2024
Solo
3 recensione
5.0/5
Eccezionale
Pubblicata: 13 dic 2024
Love the balcony and pool facing room, a convenience store just opposite. Great location and the daily lively family gathering that welcomes every evening. It’s a perfect family party hotel. Staff are very corteous and friendly. Great location and within walking distance to Grand World. Enjoyed my daily evening walk back to the hotel, amused by the street choir and Christmas disco. The only feedback I would have is on the food quality of the restaurant could be improve. Will be back for sure!
Traduci
Risposta dalla struttura: "Dear Ms.Rachel,Warmest greetings from the lovely island of Phu QuocMay I say that it was a real pleasure to read you review on social media and I would like to sincerely thank you for writing such kind words.A hotel is only as good as the service it provides and I was delighted to learn that you regarded the Wyndham Garden Grandworld Phu Quoc team so highly. As the newest member of the international chain of Wyndham hotels and resorts in Phu Quoc we put a lot of time and effort in ensuring that we follow the group’s core values and brand standard and that our staff are perfectly suited to work in a hospitality environment which offers outstanding levels of sincere, personal service for a memorable stay.As you enjoyed your time with us so much we would be delighted with the pleasure of your family again on your next visit to the beautiful island of Phu Quoc.Best regards,General ManagerWyndham Garden Grandworld Phu Quoc"
E. Ch.
Camera Superior King
Soggiorno: nov 2024
Solo
18 recensione
5.0/5
Eccezionale
Pubblicata: 16 nov 2024
The Staff at the reception were amazing. Very welcoming, big smiles and so helpful. Requests were fulfilled immediately and I had a few :D anyway I asked for a quiet room on the top floor. I got it. I asked to be able to enjoy breakfast two times (at the opening at 6 AM and before closing around 10 AM). That in order to better manage my diabetes type 2 condition. They made sure I could get that too.
The staff at the restaurant was not so welcoming. Just doing their job. For a nice start of the day smiles and a friendly welcoming attitude would help...
The food for breakfast was plentiful and good. Items were replenished until the closing time.
The room was not very large but nice. The bed was comfortable. There was a safe and a fridge but nothing to do some ironing. The bathroom was very functional. The air conditioner was efficient and not too noisy. The TV was unusable for me but I usually do not watch TV anyway.
The big swimming pool with the large children section has very few lounge chairs...which anyway get promptly "reserved" (and then left "empty" with clothes, etc... to make sure no one can use them). But it is probably safer to swim there than in the polluted sea a quick walk away as the locals (and unfortunately many guests too) seem to have no environment awareness. Phu Quoc is from that perspective a very poor example in Vietnam.
The location of the hotel is good. The free VinBus stops in front and it is next to the "fake" Venice. There are plenty of shops around as well as restaurants and other eateries. The sea and the beach are hardly a 10 minutes walk away.
The area is quiet and not visibly as polluted as the town. The town and the airport are easily reachable with the convenient and free VinBuses in 45 to 60 minutes.
I would not hesitate to come back to the Wyndham Garden should I return to Phu Quoc in the future.
Traduci
6/10
Risposta dalla struttura: "Dear Mr ErickWarmest greetings from the lovely island of Phu QuocMay I say that it was a real pleasure to read you review on social media and I would like to sincerely thank you for writing such kind words.A hotel is only as good as the service it provides and I was delighted to learn that you regarded the Wyndham Garden Grandworld Phu Quoc team so highly. As the newest member of the international chain of Wyndham hotels and resorts in Phu Quoc we put a lot of time and effort in ensuring that we follow the group’s core values and brand standard and that our staff are perfectly suited to work in a hospitality environment which offers outstanding levels of sincere, personal service for a memorable stay.As you enjoyed your time with us so much we would be delighted with the pleasure of your family again on your next visit to the beautiful island of Phu Quoc.Best regards,General ManagerWyndham Garden Grandworld Phu Quoc"
Johnny Chan
Camera Superior King
Soggiorno: ott 2024
Coppia
9 recensione
4.5/5
Ottimo
Pubblicata: 3 ott 2024
Clean and friendly hotel. Walking distance to grand world and beach. Free bus available every 15 min. Will come back again
Traduci
Risposta dalla struttura: "Dear Mr. Johnny Chan,Warmest greetings from the lovely island of Phu QuocMay I say that it was a real pleasure to read you review on social media and I would like to sincerely thank you for writing such kind words.A hotel is only as good as the service it provides and I was delighted to learn that you regarded the Wyndham Garden Grandworld Phu Quoc team so highly. As the newest member of the international chain of Wyndham hotels and resorts in Phu Quoc we put a lot of time and effort in ensuring that we follow the group’s core values and brand standard and that our staff are perfectly suited to work in a hospitality environment which offers outstanding levels of sincere, personal service for a memorable stay.As you enjoyed your time with us so much we would be delighted with the pleasure of your family again on your next visit to the beautiful island of Phu Quoc.Best regards,General ManagerWyndham Garden Grandworld Phu Quoc"
fiza
Camera Superior King
Soggiorno: set 2024
Famiglia
2 recensione
4.7/5
Fantastico
Pubblicata: 6 set 2024
We had a nice stay, staffs understood English and easy to make request. However, least option of vegetarian food, but they are very helpful to make vegetarian pizza for us for room service
Traduci
Risposta dalla struttura: Dear Fiza,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Wyndham Garden Grandworld Phu Quoc
Utente ospite
Camera Superior King
Soggiorno: set 2024
Coppia
4 recensione
5.0/5
Eccezionale
Pubblicata: 3 set 2024
Super huge room and cleannnnnn, look forward to coming back again
Traduci
Risposta dalla struttura: Dear Heesuad,Warmest greetings from the lovely island of Phu QuocThank you very much for letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.I am writing to you personally to offer my sincere thanks for your wonderful appreciation of our service and my staffs effort during your stay. Your feedbacks are motivation for us to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best regards,General ManagerWyndham Garden Grandworld Phu Quoc
Utente ospite
Camera Superior King
Soggiorno: nov 2024
Solo
2 recensione
4.5/5
Ottimo
Pubblicata: 4 dic 2024
Very good property with big swimming pool and restaurant. Most of the visitors are from erstwhile USSR only.
Traduci
Risposta dalla struttura: Dear Value guest,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Wyndham Garden Grandworld Phu Quoc
Utente ospite
Camera Superior con due letti singoli
Soggiorno: lug 2024
Famiglia
1 recensione
4.0/5
Molto buono
Pubblicata: 9 lug 2024
Hotel is good
Traduci
Risposta dalla struttura: Dear Value Guest,Warmest greetings from the lovely island of Phu QuocThank you very much for letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.I am writing to you personally to offer my sincere thanks for your wonderful appreciation of our service and my staffs effort during your stay. Your feedbacks are motivation for us to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best regards,General ManagerWyndham Garden Grandworld Phu Quoc
Utente ospite
Camera Superior King
Soggiorno: set 2024
Coppia
1 recensione
4.7/5
Fantastico
Pubblicata: 13 set 2024
Very good experience and good service. We were helping a lot from My during our stay.
Traduci
Risposta dalla struttura: Dear Value Guest,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Wyndham Garden Grandworld Phu Quoc
Ankhbayar
Soggiorno: gen 2024
Coppia
1 recensione
3.7/5
Pubblicata: 14 gen 2024
breakfast selection was a bit poor. and in terms of location, not only is there no free bus, but it seems far from the center. walked a lot
Traduci
Risposta dalla struttura: "Dear Valued Guest,Warmest greetings from the lovely island of Phu QuocThank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful island. Best regards,General ManagerWyndham Garden Grandworld Phu Quoc"
Utente ospite
Suite monolocale
Soggiorno: nov 2024
Prenotato per altri
1 recensione
1.2/5
Pubblicata: 5 dic 2024
The room is dirty and the staff was not accommodating 😡
Traduci
Risposta dalla struttura: Dear Value guest, Warmest greetings from the lovely island of Phu Quoc.Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your constructive comments regarding your room and staff professional. We will address this with our team and explore additional training opportunities to enhance their guest service skills and overall interaction with guests.We want every aspect of your stay to exceed your expectations, and your feedback will help us make those improvements. If you have any further suggestions or specific experiences you’d like to share, please feel free to reach out to us.Thank you once again for your valuable input. We hope to welcome you back in the future and provide you with an even better experience!Warm regards,General Manager
Samuel
Camera Superior King
Soggiorno: apr 2024
Coppia
13 recensione
3.2/5
Pubblicata: 16 apr 2024
Staff don’t speak English even for simple works and check out took 10 min and I booked taxi one day in advance but they didn’t book and I need to rush to ferry terminal.
Traduci
Risposta dalla struttura: "Dear Mr/Mrs Samuel,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback regarding your stay at Wyndham Garden Grandworld Phu Quoc. We read each and every correspondence from our guests as it allows us to find out what we are doing right and, more importantly, areas in which we can enhance our guests’ experience.I would like to say that it was a genuine pleasure to serve you during your time with us and we look forward to welcoming you back in the very near future.Best regards,General ManagerWyndham Garden Grandworld Phu Quoc"
Utente ospite
Suite monolocale
Soggiorno: feb 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 feb 2024
The service is very good. The room is clean and comfortable. The breakfast was very delicious. Thank you for coming again
Traduci
Risposta dalla struttura: "Dear Mr/Mrs 一室套房,Warmest greetings from the lovely island of Phu QuocMay I say that it was a real pleasure to read you review on social media and I would like to sincerely thank you for writing such kind words.A hotel is only as good as the service it provides and I was delighted to learn that you regarded the Wyndham Garden Grandworld Phu Quoc team so highly. As the newest member of the international chain of Wyndham hotels and resorts in Phu Quoc we put a lot of time and effort in ensuring that we follow the group’s core values and brand standard and that our staff are perfectly suited to work in a hospitality environment which offers outstanding levels of sincere, personal service for a memorable stay.As you enjoyed your time with us so much we would be delighted with the pleasure of your family again on your next visit to the beautiful island of Phu Quoc.Best regards,General ManagerWyndham Garden Grandworld Phu Quoc"
orapin
Camera Superior con due letti singoli
Soggiorno: apr 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 10 mag 2024
New hotel
staff was friendly
Clean room
Big pool
Breakfast was great
Traduci
Risposta dalla struttura: "Dear Valued Guest,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Wyndham Garden Grandworld Phu Quoc"
Mr.BEE
Camera Superior (letto a due piazze, con vista sulla piscina)
Soggiorno: mag 2024
Lavoro
4 recensione
5.0/5
Eccezionale
Pubblicata: 21 mag 2024
It is worth paying for and the room is clean, staff are friendly
Traduci
Risposta dalla struttura: "Dear Mr Mr.BEE,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Wyndham Garden Grandworld Phu Quoc"
Hailey99
Camera Superior con due letti singoli
Soggiorno: apr 2023
Viaggio con amici
20 recensione
4.2/5
Molto buono
Pubblicata: 31 mag 2023
Great hotel for the price!
No longer vin holidays, so the service (such as tuk tuk service) is different and worse than the vin holidaysservice.
Traduci
Risposta dalla struttura: Dear Ms. Hailey,Warmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Wyndham Garden Grandworld Phu Quoc.We really appreciate your wonderful comments about us, and thank you to all our colleagues for your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,Wyndham Garden Grandworld Phu Quoc Management Team.