Pullman Phu Quoc Beach Resort

Recensioni su Pullman Phu Quoc Beach Resort

Pullman Phu Quoc Beach Resort

Commune, Group 6 Ban Quy Hamlet, Tp. Phú Quốc, Duong To, Phu Quoc Island, An Giang Province, VietnamDettagli hotel
Pullman Phu Quoc Beach Resort
Pullman Phu Quoc Beach ResortPullman Phu Quoc Beach ResortPullman Phu Quoc Beach Resort
Controlla le camere disponibili per le tue date di viaggio
Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

9.0/10
Ottimo
543 recensione
Recensioni verificate
Ubicazione8.7
Strutture e servizi9.1
Servizio9.1
Pulizia9.1
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Tutte le recensioni(543)
Recensioni positive(528)
Recensioni con foto/video(301)
Piscina pulita(179)
Piscina meravigliosa(179)
Ottima colazione(153)
Vicino alla spiaggia(106)
Spiaggia meravigliosa(58)
Trasporto da/per l'hotel(46)
Attività per famiglie disponibili(17)
Buffet delizioso(11)
Recensioni negative(15)
Utente ospite
Camera Superiore, 2 Letti Zip, Balcone
Soggiorno: ago 2025
Coppia
23 recensione
9.5/10
Fantastico
Pubblicata: 20 set 2025
We truly enjoyed our 3-night stay at this hotel. Everything was excellent—from the swimming pool and gym to the overall atmosphere. Dinner at Mad Cow restaurant was delightful; tasty food and a lovely environment. Although we missed the sunset due to rain, it looks amazing on clear days. The spa staff are highly skilled, creating a relaxing and chill vibe—we even went twice and loved their professional service. Huge thanks to Duong, the front desk manager, for being so kind and attentive to our feedback. We definitely plan to come back!
Traduci
6/7
Risposta dalla struttura: Dear valued guest,It was our pleasure to host you and your family at Pullman Phu Quoc Beach Resort, and we are delighted to know that your stay brought comfort and satisfaction. Every aspect of your visit from our attentive service and well-appointed facilities to relaxing spa treatments and especially your dining experiences, greatly contributed to lasting memories of your trip.Your kind recognition of our friendly and dedicated team members is truly appreciated. We look forward to welcoming you back and providing an even more seamless and enjoyable stay in the future.Warm regards,Kim NguyenGuest Experience Officer
FamilyManAL
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: lug 2025
Famiglia
10 recensione
10/10
Eccezionale
Pubblicata: 6 set 2025
I enjoy the stay with my family and kids in Pullman Phu Quoc resorts. Especially my kids enjoy the large, clean swimming pools and relaxing private beach. The front desk and concierge are super friendly and helpful. The breakfast provide variety of choices for both adults and kids which everyone could pick their favorites. The staff are attentive, friendly, and accommodating, enhancing the overall hospitality experience. The resort also offers helpful amenities like free airport transfer and various activities. I would recommend this resorts to my friend and family for their future visit in Phu Quoc.
Traduci
6/12
Risposta dalla struttura: Dear FamilyManAL,Thank you for sharing your wonderful experience about your stay at Pullman Phu Quoc Beach Resort. It is fantastic to know that your family, especially the children, enjoyed our clean pool, relaxing private beach, refreshing resort atmosphere, and the convenience of our complimentary shuttle bus along with the variety of indoor and outdoor activities we offer. We are also delighted that the wide breakfast selection and the kindness and friendliness of our team contributed to joyful moments throughout your stay.Your kind words are truly appreciated, and we look forward to welcoming you and your family back soon for another memorable holiday.Sincerely,Kim NguyenGuest Service Experience
EricPoon
Baita, Pass Executive Privilege, 1 Letto King Size, con accesso alla piscina
Soggiorno: ago 2025
Coppia
6 recensione
8.5/10
Molto buono
Pubblicata: 16 set 2025
THe facilities are good and the hygenie condition is as good as expected. The staff are helpful and the food is tasty.
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Utente ospite
Camera Deluxe con 2 letti singoli e vista giardino
Soggiorno: ago 2025
Viaggio con amici
2 recensione
10/10
Eccezionale
Pubblicata: 10 set 2025
The hotel offers shuttle for the guests but hope the shuttle runs later than 20:00, it’s a bit early. Overall I love their services and staffs are kinds.
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Risposta dalla struttura: Dear valued guest, We’re truly grateful for your positive feedback. Knowing that you enjoyed your stay at Pullman Phu Quoc Beach Resort inspires us to continue offering the best service possible. We hope to have the pleasure of welcoming you back soon.Sincerely,Duong NguyenGuest Experience Manager
Utente anonimo
Camera Deluxe King con vista giardino
Soggiorno: lug 2025
Coppia
4 recensione
7.7/10
Buono
Pubblicata: 5 set 2025
The service was good but the staff's English is not enough. Everytime we had an interaction with the staff we had to keep asking what they meant, because of their English. The pool is very big and clean, loved it. Also loved the poolbar. The room was smaller than we expected. The restaurants' food was super good. Loved it so much. I saw people's reviews complaining about the price, but if you have Accor+, the food is 50% off and 15% off for the beverages. Also saw many good comments about the breakfast, but it didn't reach our expectations. (One of the things I was disappointed was that they offer one type of pho each day, rotating them, while they could have offered all of them 😅) The hotel is a little far from the downtown, and the attractions such as the zoo and the theme park and stuff. Their shuttle bus goes to the downtown once a day at 5pm. I think they could've made a shuttle bus to go to the vinwonders and vinpearl too. But overall, it was a nice, peaceful.
Traduci
6/7
Risposta dalla struttura: Dear valued guest,Thank you for sharing your thoughtful feedback on your recent stay with us at Pullman Phu Quoc Beach Resort. We are delighted to hear that you was satisfied with our excellent services and facilities from our clean pool, vibrant pool bar, and especially the quality of our restaurants’ food. It is also fantastic that your Accor Plus membership offered more value to your dining experience.At the same time, we sincerely appreciate your constructive feedback regarding areas where we can further improve. We understand how important smooth communication is, and we will continue to enhance our team’s English proficiency to ensure interactions feel effortless. Your comments on breakfast variety and shuttle service has been well-noted for review. Thank you once again and we hope to have the opportunity to welcome you back and provide you with a much more comfortable and seamless stay in the future.Sincerely,Kim NguyenGuest Experience Officer
Utente anonimo
Baita, Pass Executive Privilege, 1 Letto King Size, con accesso alla piscina
Soggiorno: giu 2025
Viaggio in solitaria
26 recensione
10/10
Eccezionale
Pubblicata: 29 lug 2025
Highly recommend. Amazing stay! Service is outstanding, every staff member is friendly and helpful, food at all hotel restaurants are delicious. The beach is convenient and many places to relax around the resort, even when it’s rainy.
Traduci
6/12
Utente ospite
Camera Superiore, 2 Letti Zip, Balcone
Soggiorno: lug 2025
Famiglia
2 recensione
10/10
Eccezionale
Pubblicata: 9 ago 2025
The airport shuttle was smooth and easy — staff were clearly visible at arrivals, and advance email communication made booking hassle-free. The hotel is modern, spacious, and well-designed, with a large resort area and buggy service within the property. The beach and pools are well-maintained, with clean and inviting water. Our room was comfortable and thoughtfully laid out, featuring two sinks and a dry/wet separated bathroom — a great touch for convenience. The location is excellent — close to a night market and downtown. The hotel offers a shuttle service, and Grab rides in and out of the area are quick and easy. Breakfast offered plenty of variety with many choices. The Kids Club was a highlight, providing daily programs for children. Staff there, and throughout the resort, were friendly and helpful. Overall, a relaxing and family-friendly stay.
Traduci
6/7
Risposta dalla struttura: Dear Guest User,Thank you so much for sharing such a constructive review of your stay at Pullman Phu Quoc Beach Resort.We are delighted to know you enjoyed every aspect of your visit from the smooth and seamless airport shuttle to our modern and spacious resort design. It’s wonderful to hear you appreciated our well-maintained pools and beach, the variety at breakfast, and the thoughtful touches in your room such as the dual sinks and separate dry/wet bathroom layout.We’re especially thrilled that the Kids Club was a highlight for your family and that our team’s friendliness and helpfulness stood out throughout your stay. Creating a relaxing, family-friendly environment is perfectly in line with what we do, and your comments are the best reward we could hope for.We truly appreciate your kind words and look forward to welcoming you and your family back for another memorable holiday.Sincerely,Kim XuyenGuest Experience Officer
soraydah dulay
Baita, Pass Executive Privilege, 1 Letto King Size, con accesso alla piscina
Soggiorno: giu 2025
Famiglia
1 recensione
10/10
Eccezionale
Pubblicata: 30 lug 2025
We always like the Pullman and it was our 3rd time staying here in there Cabana suite. Great hotel, amenities and pool with there foam party
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Benjamin David
Camera King Deluxe Premium con Vista Oceano
Soggiorno: giu 2025
Famiglia
4 recensione
10/10
Eccezionale
Pubblicata: 4 ago 2025
Our stay at Pullman was very comfortable and enjoyable. Our room was clean and big enough for our family. During our 10 day stay we were never bored with the superb and diverse breakfast buffet. There were western and eastern style dishes prepared with quality ingredients. The restaurants, pool bar and room service foods were delicious though a bit expensive compared to local restaurants. The spa was professional and affordable. We ended up getting spa treatments twice! The pool was huge with different areas for children and adults including a small water park for the kids. Our children also enjoyed the indoor playground, especially the activities organized by their attentive staff. The Pullman staff were all professional, attentive, and caring towards their guests. For our wedding anniversary, they greeted us with a delicious desert and personalized card in our room. We had a minor noise complaint regarding the restaurant upstairs. They solved the noise issue immediately and gifted us with a free bottle of wine. The spa staff was professional and attentive to our needs. Pullman Resort is near the airport with free transportation back and forth. It is also near Sao Beach and Sunset Town, but far from other tourist spots in the north. The only negative was trash found on the beach. While we were there the waves were rough and probably brought in the trash.
Traduci
6/9
Risposta dalla struttura: Dear David Benjamin,Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at Pullman Phu Quoc Beach Resort.We’re absolutely delighted to that you and your family had a memorable experience with us, and was also our pleasure to be part of such a meaningful occasion. It's especially heartening to hear your kind words about our spacious and clean accommodations, the diverse breakfast buffet, and the attentive service from our team across different outlets from the pool bar and spa to the kids’ playground and beyond.We also appreciate your understanding regarding the noise disturbance during your stay, which was promptly resolved to your satisfaction. Your comments about the beach cleanliness are well noted. Unfortunately, during certain weather conditions, ocean currents do bring in debris. Please rest assured that we are actively working on improving this through regular cleanups and ongoing environmental initiatives.Thank you once again for your warm feedback and constructive insights. We hope to have the opportunity to welcome you and your family back for another memorable getaway in the near future.Warm regards,Xuyen Nguyen (Kim)Guest Experience Officer
Utente ospite
Camera Superiore, 2 Letti Zip, Balcone
Soggiorno: giu 2025
Famiglia
7 recensione
6.5/10
Pubblicata: 21 lug 2025
Overall hotel is average in terms of the newness, many parts in the room needs to touch up like the shower, wall, bed frame etc The good part is the bubbles party on every wed and sat at the pool. Everyone loves it. Breakfast was great and up to standard!
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for taking the time to share your experience at Pullman Phu Quoc Beach Resort.We’re glad to hear you enjoyed the bubble party at the pool, it's always a guest favorite, and that our breakfast met your expectations. Your kind words mean a lot to the team.At the same time, we appreciate your honest feedback regarding the condition of the room. We understand how important a well-maintained space is for a comfortable stay, and your comments have been shared with our maintenance team for review and improvement.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even more enjoyable experience.Warm regards,Duong NguyenGuest Experience Manager
Yalin
Baita, Pass Executive Privilege, 1 Letto King Size, con accesso alla piscina
Soggiorno: giu 2025
Coppia
1 recensione
6.0/10
Pubblicata: 12 lug 2025
The bath was dirty, shower has no hot water, quite a few of cockroaches in our room. Staff was friendly and public facilities are well maintained.
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Rames
Camera Deluxe King con vista giardino
Soggiorno: lug 2025
Coppia
1 recensione
10/10
Eccezionale
Pubblicata: 20 ago 2025
Excellent customer service,amenities,especially breakfast was fabolous..
Traduci
Risposta dalla struttura: Dear Rames,Thank you very much for taking the time to share your kind comments about your recent stay at Pullman Phu Quoc Beach Resort.We are delight to know that you had a wonderful stay from our excellent team service and facility, especially you found our breakfast was heartful and delicious, met your expectations throughout your stay.We are excited to host you again and strive to make your next stay truly exceptional.Warm regards,Kim NguyenGuest Experience Officer
JJ Boy
Baita, Pass Executive Privilege, 1 Letto King Size, con accesso alla piscina
Soggiorno: mag 2025
Coppia
6 recensione
9.5/10
Fantastico
Pubblicata: 1 set 2025
Even though we went during rainy season, our room is very comfortable and there was very good hospitality (got a surprise 🎂 on my birthday and some basic decorations on bed). Our room is directly above a shared pool (basically like a private pool since other guests don't really use it). A lot of facilities!
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KA PO
Camera King Deluxe Premium con Vista Oceano
Soggiorno: mag 2025
Famiglia
7 recensione
10/10
Eccezionale
Pubblicata: 26 giu 2025
Thank you to the hotel for the lovely birthday decorations and the small cake for my daughter—it was such a thoughtful surprise! Overall, the service was excellent. The breakfast had a wide variety of delicious food and was the tastiest among the three hotels we stayed at during our trip. The pool was clean and spacious, and all the staff were polite and attentive. The hotel also offers great value for money. The only minor downside was that a staff member promised to bring us an extra blanket but unfortunately never did. Despite this small hiccup, we had a wonderful stay and would happily return!
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豬皇
Baita, Pass Executive Privilege, 1 Letto King Size, con accesso alla piscina
Soggiorno: mag 2025
Coppia
48 recensione
10/10
Eccezionale
Pubblicata: 19 giu 2025
Nice hotel, thank you your front office team, especial khoa and the handsome guys ,who assisted with my luggage and drive us to room, his name likely is Sun? All staffs are friendly, with kindness coming from the heart. Highly recommended those who would like to travel to Phu Quoc island.
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