Pullman Phu Quoc Beach Resort

One of the staff members misled me, seems like they were collaborating with the private car driver.(they pretend they are the grab driver, don't know why they never pick the orders onljne) The water park wasn't actually closed(10-15min), so I don't understand why I was advised to go to the safari instead.(45min+)

Really enjoyed my stay at Pullman. The restaurants are truly delicious and I strongly suggest to book CABANA room with pool. It will give you executive access for check in and check out, executive breakfast access for another restaurant so you will avoid the crowds

We enjoyed very much our 7 nights stay at Pullman, the pool is nice and big, however the floor is very slippery at the kids splash area, it would be important to fix that for safety. Our room is decent, clean, the only thing I would suggest is to replace the hair conditioner with different brand. Breakfast is the best, lots of options and tasty. We also had a lovely dinner at Mad Cow, View was incredible and the food was very good! They also have foam party at the pool few days a week around 4pm, the kids had so much fun! Pullman Hotel is near the airport, and easy to get to the south side attraction, such as sunset town, cable car etc. We will definitely go back to Pullman again.

The bed sheet and pillows are the most horrible. The bed sheet is dirty I feel like there is sand on it, while the pillows are smelly. I asked the house keeping to change the both but apparently they just tidied them up coz the pillows still have the same awful smell. As for the facilities in the room, I see mold and broken edges in the shower, the sink and the closet. The bottles for shower gel is broken. The conditioner is not conditioning my hair at all. The breakfast has many choices but most of them tastes awful. My husband and I were sick. I threw up and my husband got diarrhea. We asked for some pills in 3am and the front desk asked us to wait until 830am before a nurse could give us pills. The overall experience in Pullman is so bad that I had to leave a review.

I really enjoyed my stay at Pullman. It was nice and close to Sonasea market. Hotel offered free shuttle bus from and to airport. Made our stay very convenient. They also offered shuttle bus to night market. Overall most of the landmarks are near by car. Don’t have anything around the hotel, but can enjoy all the facilities offered in hotel. Their outdoor pool is nice and big. The beach is also nice easily accessible. Their breakfast was wonderful. Many varieties and a staff cuts fresh mangoes for you. Nic and sweet! Overall a terrific hotel. I will definitely come again.

pros wide pool (complimentary) shuttle bus to the city center, airport pickup and drop (complimentary) many entertained programs (complimentary) bike and kayak, sup board rental english cons There was a wedding ceremony on the Tuesday night at the hotel beach, I had to hear super loud music till 9:30pm. Their famous mango bingsu turned out it is not a must try. Shaved milk ice was too sweet and sticky (I guess it is made out of condensed milk which I don’t like personally) fresh mango in the market is the best in Phu quoc. You can buy more than 5kg mangos for 1 bingu price. breakfast quality is slightly better than local hotel but it doesn’t meet international hotel standard. bread section was okay but they need to work on the menu for vegetarian, especially at the main meal like rice noodle. This time I stayed 3 different hotels, generally I prefer more eco friendly resort like ocean bay. If I stay at the global franchise brand hotel, the Regent will be my choice.