Best Western Premier Sonasea Phu Quoc

La stanza era molto, molto sporca... C'erano segni sul divano e la finestra del balcone sembrava non essere mai stata pulita... Se entravi nella stanza a piedi nudi, le piante dei piedi diventavano nere... era così sporco che elencare tutto era troppo fastidioso. Anche il check-out non è sistematico. Mi è stato detto di aspettare 10 minuti per il controllo della camera, quindi sono andato 10 minuti dopo e non è successo niente. Il design generale dell'hotel è buono. La piscina è grande e ben tenuta... ma non sembra essere stata mantenuta affatto da quando l'hotel ha aperto. Questo è il posto dove andare solo per la piscina.

Una brutta esperienza con un hotel a 5 stelle con standard internazionali e anche la categoria di camera più alta, Villa con 3 camere da letto con piscina privata. Ho pagato una tariffa per l'upgrade della camera di 18 milioni, ma sono passato a una stanza con gli scarichi danneggiati e un odore terribile. Dio, ho prenotato 3 notti. Inizialmente, poiché la mia famiglia ha bambini piccoli, ho pensato che fosse perché l'igiene dei bambini non pensava ad un hotel a 5 stelle che le strutture fossero così degradate. Quando ho informato il personale, sono stati accusati del ritardo nella notifica, quindi non hanno avuto il tempo di cambiare stanza. È così che i 5 stelle trattano gli ospiti che prenotano camere di alta classe?

1. Room is very clean with nice view. 2. Breakfast is many choice with good taste. But seems no enough staff to tidy up the table due to many customer. 3. Hotel facilities are very amazing. Large swimming pool, pool bar, beach, playground and live band restaurant at night.

The room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic Facilities Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay swimming pool and beach There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend Hotel provides airport pickup and the staff is friendly and helpful. The price is higher than other local brands, and you can see the difference from the service quality. One more thing, the night market is just opposite to the hotel and this one is clean and tidy. Definitely i will stay in this hotel again

Very nice location all in one Near to beach and night market, food street

The buffet breakfast is nice with variety of selection; however, the location is remote and surrounded with other resorts, if you would like to stay at the hotel most of the time, it would be fine, but if you would like to walk around, there’s nothing much nearby, only the night market and the scale is small. Vinbus #19 bus stop is near, but the schedule is not friendly, you may have to wait an hour or more for the next bus. The facility is older than expected and cleanliness to be improved. The gym room is equipped with several equipment and the pool isn’t as nice as seen in the picture. For the beach, it takes 5 mins walk and it’s nice.