Hamlet, Duong To, Phu Quoc Island, Kien Giang Province, VietnamDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
8.4/10
Molto buono
73 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione7.9
Strutture e servizi8.5
Servizio8.7
Pulizia8.5
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Tutte le recensioni(73)
Recensioni positive(71)
Recensioni con foto/video(45)
Trasporto da/per l'hotel(16)
Ottima colazione(16)
Piscina meravigliosa(14)
Vicino all'aeroporto(11)
Trasporti comodi(9)
Ideale per viaggi di lavoro(6)
Spiaggia meravigliosa(6)
Troppe zanzare(5)
Recensioni negative(2)
Sakupi-
Camera Premier (con vista sulla piscina)
Soggiorno: gen 2025
Coppia
4 recensione
4.5/10
Pubblicata: 16 feb 2025
Gli aspetti positivi sono il fatto che è economico, è vicino all'aeroporto e offre tramonti stupendi. Tuttavia c'erano molti insetti e ho dovuto combattere contro le zanzare per tutta la notte. Lo scarico della doccia è scarso e non molto buono. Di sicuro non ci saranno repliche.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Mr. Sakupi,Warmest greeting from Mercury Phu Quoc resort and villas!Please allow us to revert your writing in English.Thank you for taking the time to share your experience with us. We truly apologize for the inconvenience that was caused to you on your holiday. The problem you encountered will be summarized and reported to Resort Management board to help us improve and bring customers the most satisfactory service in the future.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Utente anonimo
Camera Premier (con vista sulla piscina)
Soggiorno: gen 2025
Coppia
3 recensione
8.5/10
Molto buono
Pubblicata: 8 feb 2025
L'hotel è buono. Tanto verde. Il personale cerca sempre di aiutare. Posizione, vicino all'aeroporto. È possibile utilizzare la navetta gratuita per raggiungere la città. L'unica cosa che potrebbe essere migliorata è la pulizia delle camere. Non viene eseguito molto bene e in un momento poco chiaro. Possono venire al mattino oppure alle 3-4 del pomeriggio.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Valued Guest,Warmest greeting from Mercury Phu Quoc resort and villas!Please allow us to revert your writing in English.Thank you for choosing Mercury Phu Quoc resort and villas for your vacation. We sincerely apologize for the inconvenience during your stay and acknowledge your reviews to handle with the relevant department to ensure the best quality of service to customers.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Дарья Апуник
Camera Premier (con vista sulla piscina)
Soggiorno: ott 2024
Famiglia
25 recensione
6.5/10
Pubblicata: 4 nov 2024
L'hotel è nella media, un po' caro per queste 4 stelle. Tra i vantaggi rientrano la posizione vicina all'aeroporto e il trasferimento gratuito per raggiungerlo.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Дарья АпуникWarmest greeting from Mercury Phu Quoc Resort and Villas!Please allow us to revert your writing in English.Thank you for taking the time to share your experience with us. We sincerely appreciate your reviews. Your opinions help us to improve our service and we are taking them seriously.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Ganbagap
Camera Premier (con vista sulla piscina)
Soggiorno: dic 2024
Famiglia
8 recensione
9.0/10
Ottimo
Pubblicata: 20 gen 2025
Hotel eccellente, molto pulito e con personale attento. Piscina e spiaggia meravigliose. Il cibo del ristorante è molto buono, con una vasta scelta. Vorrei che ci fosse anche della birra artigianale.
Testo originaleTraduci con Google
Risposta dalla struttura: Dear Mr. Ganbagap,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience during your stay. We are so glad to know that you have a wonderful time at Mercury. And we sincerely appreciate your suggestion, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
TonymomJulie
Camera Deluxe (2 letti)
Soggiorno: apr 2024
Famiglia
3 recensione
9.5/10
Fantastico
Pubblicata: 5 mag 2024
È stato fantastico come al solito. Era la mia seconda volta in questo hotel! Consiglio vivamente a tutti di soggiornare in questo posto! Prezzo ragionevole e bella atmosfera! Ma fate attenzione quando andate in spiaggia, ci sono TANTI WROMS DI MARE 🥲
Testo originaleTraduci con Google
6/7
Risposta dalla struttura: Dear TonymomJulie,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking the time to share your experience with us. We are delighted to hear that you have an enjoyable vacation at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Utente ospite
Villa Luxury con Piscina
Soggiorno: apr 2025
Coppia
2 recensione
7.5/10
Pubblicata: 31 mag 2025
The resort provides airport shuttle service which is very convenient. When we checked in at around 7pm, it was raining heavily and the hotel was so generous to give out restaurant coupons for food and drinks so we could stay to have our dinner. Buffet breakfast has quite a variety and with fresh fruit.The pool villa was another great offer from them , we just walked out from our villa and the pool was just outside with at least 500 m long. We have loved it. As our villa was at the end so it was liked a private pool to ourselves. The beaches weren’t too good as waves were so big and we found out two big drainages were leading to the sea from the villa. Overall it was quite a good stay for us.
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Serene Ong Seok Hoon
Camera Premier (con vista sulla piscina)
Soggiorno: apr 2025
Coppia
2 recensione
7.0/10
Pubblicata: 20 mag 2025
Hotel provides free airport pickup and dropoff, shuttle bus explore trip, free teatime and free kayak. Really appreciated. Beach front hotel.
Traduci
Risposta dalla struttura: Dear Ms. Serene Ong Seok Hoon,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Jung
Camera Premier (con vista sulla piscina)
Soggiorno: apr 2025
Solo
13 recensione
8.5/10
Molto buono
Pubblicata: 5 mag 2025
Amazing staff and service.
Staff was kind to pack the breakfast for me since my flight was early in the morning. It was really delicious and full of hearts. And the foods there was nice and price is very reasonable. Room us spacious.
Down of it is old property.
And Wall soundproofing is totally faulty :(
I woke up 3am in the morning due to noise next door and inspect noise from outside.
Overall good choice to stay 1Night for airport. However you must knw what you expect.
Traduci
Risposta dalla struttura: Dear Ms. Jung,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are very happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury. And we really appreciate your opinions, it helps us to grow and improve our service every day.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
AdRaInKe
Villa VIP Lusso (piscina privata)
Soggiorno: apr 2025
Solo
72 recensione
5.0/10
Pubblicata: 5 mag 2025
The hotel is fine but would there are lots of improvements to be had. In the gym, both running machines dont work. There is a level of upkeep that is not present. The private pool was great but the pool cleaners did a poor job. One time there were 2 dead frogs in the pool and the cleaners saw it and did nothing until i told them to get a net. The next night there was about 100 dead flies in the pool and from 6-11am not one cleaner bothered to clean the pool despite checking the pool. The beach is just average and there are a lot of ants and flies. Additionally, on check out i was accused of taking a glass from the bathroom - something i did not do. The glass was still in the bathroom.
Traduci
Risposta dalla struttura: Dear Mr. Adralnke,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience at Mercury Phu Quoc resort and villas. We deeply regret the inconvenience that caused to you. Resort Management board has already worked with all concerned departments to check and resolve the problem immediately. We always try our best to bring our customers a truly relaxing vacation at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
MeganLo
Camera Premier (con vista sulla piscina)
Soggiorno: mar 2025
Viaggio con amici
5 recensione
10.0/10
Eccezionale
Pubblicata: 6 mag 2025
It was an amazing stay ! We enjoyed every moment, staff were amazing, amenities were excellent, location was great because they had access to taxis and a shuttle. Very clean too !
Traduci
Risposta dalla struttura: Dear Mr. Meganlo,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience during your stay. We are very delighted to know that you have a wonderful time at Mercury.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
LMilagre
Camera Premier (con vista sulla piscina)
Soggiorno: mar 2025
Coppia
17 recensione
8.0/10
Molto buono
Pubblicata: 11 apr 2025
Great value for money with a few downsides.
This beachfront hotel is a great place to relax. The breakfast is good, the pool area is excellent, and there’s live music in the late afternoon — perfect for unwinding. Overall, it offers great value for the price, and the front desk staff were generally very friendly.
That said, I had a negative experience with the restaurant, which took over an hour to serve a simple spring roll. I eventually had to cancel the order to avoid missing my flight. Also, while the gym looks well-equipped at first glance, many machines were broken.
Traduci
Risposta dalla struttura: Dear LMilagre,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience at Mercury. We are so sorry for the inconvenience that was caused during your stay. We really appreciate your review, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life!Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Isd
Camera Premier (con vista sulla piscina)
Soggiorno: apr 2025
Coppia
12 recensione
8.5/10
Molto buono
Pubblicata: 24 mag 2025
Overall is good We have a private pool, but there are not many breakfast options and the restaurant is very hot.
Traduci
Risposta dalla struttura: Dear Valued Guest,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for taking your time to make us aware of your experience at Mercury. We are sorry for the inconvenience that was caused during your stay. We really appreciate your review, it is reinforcement for us to improve our service.We look forward to welcoming you back one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Dinek
Camera Premier (con vista sulla piscina)
Soggiorno: mar 2025
Coppia
5 recensione
10.0/10
Eccezionale
Pubblicata: 14 apr 2025
Amazing place
Traduci
Risposta dalla struttura: Dear Dinek,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life!Thanks and best regards!Mercury Phu Quoc Resort and Villas.
漢忠陳
Villa Luxury con Piscina
Soggiorno: mar 2025
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 28 apr 2025
Good place
Traduci
Risposta dalla struttura: Dear Mr. 漢忠陳,Warmest greeting from Mercury Phu Quoc Resort and Villas!Thank you for your time to share us your experience at our resort. We are really happy to know that you got satisfied with our service and enjoyed a very relaxing time at Mercury.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.
Allord
Camera Premier (con vista sulla piscina)
Soggiorno: mar 2025
Famiglia
13 recensione
9.0/10
Ottimo
Pubblicata: 4 mag 2025
Очень оригинальная задумка отеля. Номера представляют собой домики, раскиданные в виде улиц по территории отеля. От ресепшена они все более вместительные. Сначала Виллы с личным мини-бассейном, затем Виллы на 2 номера, затем двухэтажные на 4 номера с общим длинным бассейном и в конце трехэтажные. Отель уставший.
Завтраки обильные, но для европейского вкуса непривычные.
Есть бесплатный шаттл 2 раза в день, уходящий по маршруту жемчужная ферма, шёлковая фабрика, ночной рынок, магазин кинг-конг.
Уборка халтурная, с этим нужно смириться. При сильных дождях немного затекает под входную дверь.
Traduci
6/11
Risposta dalla struttura: Dear Mr. Allord,Warmest greeting from Mercury Phu Quoc Resort and Villas!Please allow us to revert your writing in English.Thank you for choosing Mercury Phu Quoc resort and villas for your vacation. We sincerely apologize for the inconvenience during your stay and acknowledge your reviews to handle with the relevant department to ensure the best quality of service to customers.We hope to serve you again if you come back Viet Nam one day.We wish you happiness and health in life.Thanks and best regards!Mercury Phu Quoc Resort and Villas.