Silver Mounts Hotel

È stato al di sotto delle aspettative. Sebbene la posizione sia buona e vicina al Palazzo Reale, la stanza ha un grosso scarafaggio sul muro che poi viene a letto dopo mezzanotte. La pulizia potrebbe essere migliore, nonostante la stanza sia stata cambiata il giorno dopo. Inoltre c'è un cantiere con forte rumore dalle 8:00 alle 23:00, se ti piace riposare e sei sensibile al rumore potrebbe essere piuttosto fastidioso.

Firstly I would like to thank Trip com for contacting the hotel and the service you provided. As for the service from the hotel, it was insulting. Booked a deluxe balcony room with aircon but the aircon wasn't working and was then asked if I would like a fan, which I declined. I was moved to another deluxe room but was informed that I would have to move again the next day as it was pre-booked. Next day was when the fun began. I was then moved to a standard twin room next to a room under construction, which was impossible to stay in due to the constant drilling and banging. I explained this to the receptionist and was moved to the room below this with the same noise problems. Once again I'm moved and again into a standard twin room. Much better as there was less noise but still not the deluxe room I initially booked. It was then that I contacted Trip.com and explained the situation. After around an hour the receptionist came and I moved again into a family room with a balcony. The room was ok apart from only one half of the room was cleaned ( view the photos) Thanks for your help Trip com and a big thank you to Silver mounts for ruining a few relaxing days in Phnom phen.

We booked minutes before we arrived at the hotel and they still accommodated us! Thank you so much🥰

Excellent for budget friendly travellers. Good location if you want to explore Phnom Penh

The hotel was in a great location, the hotel is a really bit old, mas was worth the price. They have breakfast, but you have to choose one plate from the menu, is good, but if you have something savory, you can not have something sweet.

It was the second time I stayed at this hotel. The view was much better: the first time my windows faced the wall, whereas now I could actually see some city landscape. The staff was friendly, but it would be great if they could help with the basic things, e.g. how to get to the airport or to the most popular sights. The breakfast was again delicious.