Monsoon Bassac Hotel

Recensioni su Monsoon Bassac Hotel

Monsoon Bassac Hotel

Oknha Chrun You Hak St. (294), Khan Chamkar Mon, Phnom Penh, 12000, CambodiaDettagli hotel
Monsoon Bassac Hotel
Monsoon Bassac HotelMonsoon Bassac HotelMonsoon Bassac Hotel
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Recensioni degli ospiti

3.7/5
40 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi3.5
Servizio3.6
Pulizia3.5
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Tutte le recensioni(40)
Recensioni positive(33)
Recensioni con foto/video(11)
Posizione ideale(11)
Recensioni negative(7)
Prajeesh
Camera Deluxe (letto matrimoniale, con balcone)
Soggiorno: ott 2024
Famiglia
9 recensione
1.7/5
Pubblicata: 18 dic 2024
Not good for families. Rooms are not clean. Good property in the prime location but not managed well
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Beck_
Camera Deluxe (per due persone, con balcone, con vasca)
Soggiorno: mag 2024
Solo
6 recensione
3.0/5
Pubblicata: 26 giu 2024
Nice bright room and beautiful big bathtub which was somewhat ruined by there being no hot water. The pool was also closed during my stay but they offered a free drink to compensate for this. The bed that I had was made out of a woven material and due to this they couldn't clean it properly, i found mouldy crumbs, newspaper scraps and even a mint on the side of the bed. The room was also pretty loud.
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Utente ospite
Camera Deluxe (letto matrimoniale, con balcone)
Soggiorno: nov 2024
Solo
19 recensione
4.5/5
Ottimo
Pubblicata: 25 dic 2024
Spacious room with nice bathtube and pleasant balconny. Good strategic location in walking distance from mall, ****** and bassac lane with bars and restaurants. Been there several times and will return again.
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Din_Saint
Camera Deluxe (letto matrimoniale, con balcone)
Soggiorno: gen 2024
Coppia
26 recensione
5.0/5
Eccezionale
Pubblicata: 14 feb 2024
The room is spacious and has an outdoor balcony complete with table and chairs. Great for a relaxing dinner overlooking the busy Phnom Penh streets below. There is a huge bath tub, which in my opinion is the best so far, solely due to it being made to look like granite. The bottom is rough and non slippery. Air-conditioning placement is great too.
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Risposta dalla struttura: Thank you for sharing your experience! We're thrilled to hear that you enjoyed the spacious room with its outdoor balcony, perfect for a relaxing dinner with a view of bustling Phnom Penh streets. It's wonderful to know that you appreciated the large bathtub, especially with its unique granite-like appearance and safe, non-slippery bottom. We're also pleased that the air-conditioning placement added to your comfort. Your feedback is valuable to us, and we're glad we could contribute to your positive experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable visit!
Mangeh
Camera Deluxe con 2 letti singoli
Soggiorno: nov 2023
Lavoro
23 recensione
4.0/5
Molto buono
Pubblicata: 10 dic 2023
I really liked the design of the rooms . Nothing like I've seen before . The staff was kind and helpful , it was cheap and affordable. Located near the city center it was great. The only negative was no parking
Traduci
Risposta dalla struttura: Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the unique design of our rooms and that our staff provided kind and helpful service. We're glad to know that you found our rates to be affordable and appreciated our convenient location near the city center.We apologize for the inconvenience regarding the parking situation. We understand that parking availability is important to our guests, and we'll explore options to improve this aspect of our service in the future.If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your valuable input and hope to welcome you back again soon!
LUI MENG
Camera Deluxe (per due persone, con balcone, con vasca)
Soggiorno: lug 2024
Lavoro
1 recensione
4.5/5
Ottimo
Pubblicata: 9 ago 2024
Overall this hotel is very near to naga 2 and Aeon mall 1 and the future naga 3
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REES
Camera Deluxe (per due persone, con balcone, con vasca)
Soggiorno: mar 2024
Solo
9 recensione
3.5/5
Pubblicata: 20 mag 2024
The room had no bathroom, contrary to what was advertised. Also no shampoo was provided in the room. There were also black marks inside the shower that appeared to be mould. The balcony was also much smaller than the photographs suggested. Overall the room was not as described and cleanliness was lacking. The location, however, was good and the staff were friendly. Not unpleasant but not great and certainly not as described.
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Risposta dalla struttura: We apologize for the discrepancies you encountered during your stay. Your feedback is invaluable, and we'll address these issues immediately. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.
Utente ospite
Camera Deluxe (letto matrimoniale, con balcone)
Soggiorno: dic 2023
Solo
2 recensione
4.2/5
Molto buono
Pubblicata: 23 gen 2024
Lovely rustic setting, surrounded by very traditional Cambodian feel. Comfortable rooms, excellent breakfast. The rooftop pool is beautiful
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Risposta dalla struttura: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the lovely rustic setting and traditional Cambodian ambiance surrounding our hotel. It's fantastic that you found the rooms comfortable and enjoyed the excellent breakfast. We're thrilled that you had a chance to experience and appreciate our beautiful rooftop pool as well. Your satisfaction is our priority, and we're grateful for your kind words. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to reach out. We look forward to hosting you again in the future!
Utente ospite
Camera Deluxe (per due persone, con balcone, con vasca)
Soggiorno: giu 2023
Viaggio con amici
1 recensione
5.0/5
Eccezionale
Pubblicata: 14 lug 2023
Room is clean, location is good where it was surrounded by local food stall, swimming pool is clean and nice. Definately will visit again if i travel to Phonm Penh again.
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Risposta dalla struttura: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found the room clean, appreciated the good location surrounded by local food stalls, and enjoyed our clean and nice swimming pool. We look forward to welcoming you back when you travel to Phnom Penh again!If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We strive to provide excellent service and a memorable experience for all our guests.
Mubashir
Camera Deluxe con 2 letti singoli
Soggiorno: mag 2023
Lavoro
30 recensione
4.5/5
Ottimo
Pubblicata: 21 giu 2023
It was a great location near the independence Monument, staff and rooms was good, Recommended.
Traduci
Risposta dalla struttura: Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's great location near the Independence Monument, as well as the good service from our staff and the quality of our rooms. We appreciate your recommendation and look forward to welcoming you back again in the future!
Patrick Watene
Camera Deluxe (letto matrimoniale, con balcone)
Soggiorno: mar 2023
Solo
47 recensione
3.5/5
Pubblicata: 17 apr 2023
Good value for money hotel near Bassac street. Friendly service. It’s pretty basic hotel with pool in fair condition on top floor. Close to some very good bars and restaurants and tourist sites.
Traduci
Risposta dalla struttura: Thank you for your feedback! We're glad to hear that you found our hotel to be good value for money and appreciated its proximity to Bassac Street. It's great that you enjoyed our friendly service and noted the basic amenities including the pool on the top floor. We're also pleased that our location near bars, restaurants, and tourist sites met your expectations. If there's anything more we can do to enhance your experience or if you have any further feedback, please let us know. We look forward to welcoming you back again soon!
Utente ospite
Camera Deluxe (per due persone, con balcone, con vasca)
Soggiorno: apr 2024
Altro
3 recensione
2.2/5
Pubblicata: 5 mag 2024
They don’t have the room service for everyday.
Traduci
Risposta dalla struttura: Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of daily room service. We will review our policies and procedures to see how we can better accommodate our guests' needs in the future. If there's anything else we can do to enhance your stay, please don't hesitate to reach out. Your satisfaction is important to us.
Chi Hung Richard
Camera Deluxe con 2 letti singoli
Soggiorno: dic 2022
Solo
10 recensione
3.7/5
Pubblicata: 22 gen 2023
A decent hotel for budget travelers, with lovely balcony and a bath tub (one of a kind in its class). There are remains of previous guest's in the balcony, and the tub was not completely clean... hope to see improvement in future.
Traduci
Risposta dalla struttura: Thank you for your feedback. We're glad to hear that you found our hotel suitable for budget travelers and appreciated the lovely balcony and unique bathtub feature. We apologize for any oversight in cleanliness regarding the balcony and the bathtub. Your comments are valuable to us, and we will address these issues promptly to ensure a better experience for our guests in the future.If there's anything else we can do to improve your experience or if you have any further feedback, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.
SuSu1003
Camera Deluxe (letto matrimoniale, con balcone)
Soggiorno: apr 2024
Coppia
8 recensione
5.0/5
Eccezionale
Pubblicata: 26 mag 2024
Highly recommended place to stay
Traduci
Risposta dalla struttura: Thank you so much for your glowing recommendation! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable experience, and it's incredibly rewarding to know that we succeeded with you. We hope to welcome you back again soon for another wonderful stay!
Tim from Hua Hin
Camera Deluxe (letto matrimoniale, con balcone)
Soggiorno: nov 2022
Coppia
63 recensione
5.0/5
Eccezionale
Pubblicata: 5 gen 2023
This hotel room has a bath I had a very sexy and beautiful time with my boyfriend in this place it is also close to the happening night life of Bassac the Vietnamese food is legendary! It is also not far away from the river and you can still along it to the main town area Plus there’s a park nearby where we went to a fabulous concert!
Traduci
Risposta dalla struttura: We're delighted to hear that you enjoyed the room with a bath and had a memorable time with your boyfriend. We're also glad that you found our location convenient, close to the vibrant nightlife of Bassac, with legendary Vietnamese food nearby. It's great that you were able to explore the riverside and enjoy a concert at the nearby park.If there's anything more we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable experience!