Tianyi Apartment

Recensioni su Tianyi Apartment

Tianyi Apartment

No.112 Russian Blvd., Sangkat Teuk Thla, Khan Sen Sok, Khan Sensok, Phnom Penh, CambodiaDettagli hotel
Tianyi Apartment
Tianyi ApartmentTianyi ApartmentTianyi Apartment
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.4/10
Molto buono
159 recensione
Recensioni verificate
Ubicazione8.7
Strutture e servizi8.3
Servizio8.4
Pulizia8.4
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Tutte le recensioni(159)
Recensioni positive(152)
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Ambiente di classe(10)
Ottima colazione(10)
Trasporto da/per l'hotel(9)
Vicino all'aeroporto(8)
Posizione conveniente(8)
Trasporti comodi(7)
Camere ampie(6)
Ottimo rapporto qualità-prezzo(6)
Recensioni negative(7)
Utente ospite
Appartamento (letto matrimoniale)
Soggiorno: mar 2025
Viaggio con amici
2 recensione
9.0/10
Ottimo
Pubblicata: 6 apr 2025
The staff was friendly, the room was spacious, and overall was an ok stay. The main reason I selected the hotel was the gym, but for some reason it doesn't open until 10am?!? The room was nice, but if it's listed as an apartment style room there should be some amenities such as a microwave or mini fridge. Small complaint that there was mold on curtain in the shower. The breakfast was not very good either.
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Risposta dalla struttura: 尊敬的客人,感謝您對我們的酒店的評價!我們非常高興聽到您對我們的工作人員、房間寬敞和總體住宿體驗感到滿意。我們也非常感謝您的建議和反饋。我們將立即採取措施改善我們的服務和設施。關於健身房的開放時間,我們將考慮延長開放時間,以滿足更多客人的需求。我們理解您選擇我們酒店的主要原因是健身房,我們將盡力改善這一方面的服務。關於房間設施,我們將考慮增加便利設施,如微波爐或迷你冰箱,以提高客人的住宿體驗。關於淋浴間的窗簾黴菌問題,我們將立即進行清潔和維護,以確保客人的衞生和舒適。關於早餐,我們將改善我們的菜單和服務,以提供更好的早餐體驗。我們非常感謝您的反饋和建議。我們將繼續努力為客人提供更好的服務和體驗,讓每一位客人都感到滿意和舒適。我們期待您的下次光臨,並將竭誠為您提供更好的服務。再次感謝您的評價,我們祝您一切順利和幸福!
Utente ospite
Appartamento (letto matrimoniale)
Soggiorno: mar 2025
Solo
1 recensione
10.0/10
Eccezionale
Pubblicata: 21 apr 2025
amazing accommodation and amazing food!! reeeeeeeeaaaaaaally good service!!!
Traduci
Risposta dalla struttura: 親愛的客人,非常感謝您對我們酒店的全面好評!您對我們的住宿體驗、美味佳餚以及周到貼心的服務給予瞭如此積極的評價,我們感到由衷的自豪和榮耀。我們一直堅持以"為賓客打造舒適理想居所"為目標,不斷優化酒店各項硬件設施和軟實力,希望為每一位來店的客人呈現出優質周到的入住體驗。您的這番好評無疑是對我們辛勤努力的最大肯定,讓我們深受鼓舞。我們的團隊以真誠熱情的工作態度為客人提供周到細緻的服務,力求時刻滿足您的各項需求。我們將繼續保持這種服務水平,並不斷完善各個環節,讓您感受到來自"家"的温暖與貼心關懷。同時,我們也會持續優化餐飲品質,為客人呈現出更加誘人可口的美味佳餚。我們的廚師團隊會不斷研發創新菜品,力求讓每一位客人在品嚐了我們的美食後,都能感受到來自舌尖的愉悦體驗。再次感謝您的支持和認可!我們期待您的下次光臨,祝您生活美滿,旅途順心!
Yee Tak
Appartamento (letto matrimoniale)
Soggiorno: feb 2025
Lavoro
6 recensione
8.0/10
Molto buono
Pubblicata: 7 mar 2025
Room is spacious with a big balcony, Gym room is big but no air con. But location is very close to airport so very convenient
Traduci
Risposta dalla struttura: 尊敬的客人,感謝您對我們的酒店的好評!我們非常高興聽到您對我們的酒店的房間、陽台和健身房感到滿意。我們的房間確實非常寬敞,讓您可以享受舒適和便利的環境。我們的陽台也非常大,讓您可以享受新鮮的空氣和美麗的景色。我們的健身房也非常大,讓您可以享受多種運動和健身設施。雖然我們沒有空調,但是我們將考慮在未來安裝空調,以提供更好的服務。我們的酒店位置確實非常方便,離機場很近,讓您可以輕鬆地到達機場或其他目的地。我們非常高興聽到您説我們的位置非常方便。我們將繼續努力為客人提供更好的服務和體驗,讓您感到滿意和舒適。我們期待您的下次光臨,並將竭誠為您提供更好的服務。
Kim teck
Appartamento (letto matrimoniale)
Soggiorno: nov 2024
Viaggio con amici
22 recensione
5.5/10
Pubblicata: 18 gen 2025
The reception is not friendly , not listening to what we are requirements for ,the bathroom is not clean,I have been staying at the hotel many ,the hotel service is deteriorating,I am not satisfied,the price of the room also increases
Traduci
Risposta dalla struttura: 尊敬的客户,我非常感謝您能長期支持並選擇我們的酒店。作為一家重視客户體驗的酒店,我們非常重視您的反饋意見。我非常遺憾聽到您在這次入住中遇到了不友好的服務態度、衞生問題以及價格上漲等諸多不滿意的地方。作為酒店管理者,我完全理解這種不愉快的體驗會給您帶來極大的不便和失望。我們一直在不斷努力提升服務水平,為每位客户創造優質的住宿體驗。但您提到的這些問題顯然是我們工作中存在的嚴重疏漏。我將立即組織相關部門進行全面排查和整改。我們會對接待人員的服務態度進行嚴格培訓和管理,確保他們以積極主動、熱情周到的態度為每位客户提供貼心服務。同時,我們也會加強酒店各個區域的衞生管理,確保為客人創造一個整潔舒適的環境。此外,我們也會重新審視價格體系,在合理控制成本的前提下維持相對優惠的價格,為客户提供更具性價比的住宿體驗。我為您在多次入住過程中所遇到的問題而誠摯地道歉。我衷心希望您能繼續給予我們機會,讓我們有機會通過切實的行動來彌補您的不滿,為您呈現令您滿意的全新體驗。
Kim teck
Appartamento (letto matrimoniale)
Soggiorno: ago 2024
Solo
22 recensione
8.0/10
Molto buono
Pubblicata: 21 set 2024
Friendly counter service, fast check in, very happy stay, will come back to stay,
Traduci
Risposta dalla struttura: 親愛的客户,非常感謝您對天藝酒店的積極評價!您的滿意和肯定是我們不懈努力的最大回報。我們由衷地感謝您對我們服務質量的認可。我們很高興您對前台服務人員的熱情服務表示滿意。我們的員工始終堅持"以客為尊"的服務理念,用真誠友善的態度傾聽每位客人的需求,並以高效周到的服務為賓客解決實際問題。讓賓客在入住過程中感受到賓至如歸的體驗,是我們一直在追求的目標。另外,我們也很高興您對入住速度的體驗表示滿意。我們一直在優化前台入住流程,力求為每位客人提供快捷便利的服務,讓賓客能夠迅速進入舒適的居住環境。我們由衷地感謝您的肯定和支持。您的再次入住意願更是我們最大的鼓舞。未來,我們將繼續秉持優質服務的理念,不斷提升各項設施和服務水平,努力為每位到店的客人創造更加愉悦的住宿體驗。期待您下次光臨天藝酒店,我們將以更周到的服務回報您的信任。再次感謝您的支持,祝您生活愉快,工作順利!
Al Lenn Raymond
Appartamento (letto matrimoniale)
Soggiorno: set 2024
Lavoro
6 recensione
8.0/10
Molto buono
Pubblicata: 31 ott 2024
A place to have a short stay near airport as they provide free drive to and from airport
Traduci
Risposta dalla struttura: Dear valued guest,Thank you for taking the time to share your review of our hotel. We are thrilled to hear that you found our hotel to be a convenient place to stay near the airport, especially with our free airport shuttle service.We understand that traveling can be stressful, and we strive to make our guests' experiences as smooth and hassle-free as possible. Our free airport shuttle service is just one of the ways we aim to make your stay with us more convenient.We are glad that you appreciated our hotel's proximity to the airport and our shuttle service. We hope that you will consider staying with us again in the future, and we look forward to welcoming you back.Thank you again for your kind words, and we wish you all the best in your travels.
Andy
Appartamento (2 letti)
Soggiorno: apr 2024
Lavoro
12 recensione
8.5/10
Molto buono
Pubblicata: 21 mag 2024
quite good service apartment ..
Traduci
Risposta dalla struttura: Thank you very much for your positive review of our service! We are very pleased that you are satisfied with our service. Providing quality service to every guest has always been our goal, and your satisfaction is our greatest motivation.If you have any other needs or comments, you can tell us at any time. We will continue to work hard to provide better services to make you feel more comfortable and satisfied during your next stay.Thank you again for your review and support! Looking forward to providing you with excellent service again. Have a great day!
7015888
Appartamento (2 letti)
Soggiorno: mar 2024
Lavoro
53 recensione
10.0/10
Eccezionale
Pubblicata: 30 apr 2024
Good hotel with breakfast
Traduci
Risposta dalla struttura: Thank you very much for your kind review! We are glad that you were satisfied with our hotel and breakfast service. We always strive to provide our guests with a comfortable and enjoyable stay, and our breakfast is an important part of ensuring you start the day with energy. If you have any other needs or questions, please feel free to contact us and we will continue to work hard to provide you with excellent service. Thank you again for your support!
Utente anonimo
Appartamento (letto matrimoniale)
Soggiorno: apr 2025
Lavoro
58 recensione
4.0/10
Pubblicata: 15 mag 2025
衹能遺憾的點評一般般一般般 酒店毛巾都變黃了還一直使用,不知道使用了多少年了,都發黃了。 一次性馬桶坐墊也沒有,一次性拖鞋也不提供,價格還要三四百塊人民幣一晚,衹能説酒店管理還是不是很完善,繼續需要改進服務才行。
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Utente anonimo
Appartamento (letto matrimoniale)
Soggiorno: apr 2025
Lavoro
58 recensione
6.0/10
Pubblicata: 13 mag 2025
設施:一般般比較陳舊 衞生:一般般吧,酒店毛巾不知道用了多少年了,都已經變黃了 環境:周邊沒什麼好玩的。 服務:服務一般般,酒店提供的三樓兑換美金超貴,一點不人性化,統一都按照八塊人民幣換一美元,太黑了。
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Utente ospite
Appartamento (letto matrimoniale)
Soggiorno: gen 2025
Lavoro
7 recensione
10.0/10
Eccezionale
Pubblicata: 27 feb 2025
主要是有接送機服務,還是非常不錯的,這個在柬埔寨非常難得,非常好,而且晚點了,接機也是等待的。總體説不錯
Traduci
Risposta dalla struttura: 親愛的客户,我們由衷地感謝您對我們酒店接送機服務的高度肯定!作為一家專注於為商旅客户提供優質住宿體驗的酒店,我們意識到良好的交通便利性是客人入住體驗的重要組成部分。您提到在柬埔寨,這樣的接送機服務並不太常見,而我們能夠提供這一貼心的服務讓您感到很滿意,這正是我們一直以來堅持提升服務質量的重要體現。我們專門安排了專業的接送團隊,時刻關注航班動態,確保無論您的航班是提前還是晚點,我們都能及時準備好車輛並耐心等待,以最周到的服務確保您的順利抵達酒店。您對我們在這方面的突出表現給予了高度評價,這不僅是對我們全體員工最大的鼓舞,也將推動我們在未來的工作中繼續優化完善,為更多客人提供更加優質的接送機體驗。
Utente ospite
Appartamento Suite
Soggiorno: apr 2025
Lavoro
11 recensione
10.0/10
Eccezionale
Pubblicata: 21 mag 2025
房間乾淨整潔
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Utente anonimo
Appartamento (2 letti)
Soggiorno: gen 2025
Lavoro
8 recensione
10.0/10
Eccezionale
Pubblicata: 28 feb 2025
25年第一次出差,一定還是選擇天藝酒店的,服務設施都是一流的。
Traduci
Risposta dalla struttura: 親愛的客户,我們由衷地感謝您對天藝酒店的高度肯定!您一直選擇我們作為商務出差的首選酒店,25年如一日地給予我們如此信任和支持,無疑是我們全體員工的最大鼓舞。作為一家專注於為商旅客提供優質入住體驗的酒店,我們始終將客户滿意度作為衡量工作成果的最高標準。在過去的25年裡,我們不斷優化酒店設施,提升服務水平,用專業貼心的態度呵護每一位賓客。我們深知衹有為客人營造真正的"賓至如歸"體驗,才能真正贏得您的信賴與喜愛。您對我們服務質量和設施的高度肯定,是對我們全體員工最大的鼓勵。這份信任和支持必將推動我們在未來的工作中持續完善,為更多商旅客呈現更加優質的酒店體驗。
Utente ospite
Appartamento (letto matrimoniale)
Soggiorno: set 2024
Lavoro
7 recensione
10.0/10
Eccezionale
Pubblicata: 4 ott 2024
裝修非常有風格,分成小區域,挺隱祕的,感覺蠻不錯,總體很漂亮,是個令人放鬆的地方服務很不錯,還配有專業人員的指導,安全感🈶️,工作人員非常專業,講解過程非常有耐心,還解答了不少問題,環境特別好,空間很大,完全加分項,贊贊贊👍
Traduci
Risposta dalla struttura: 親愛的客人,非常感謝您如此廣泛而積極的評價!您的每一處肯定都讓我們深受鼓舞,我們由衷感到欣慰。我很高興看到您對我們酒店的裝修風格、私隱性、整體環境品質等方面表達瞭如此高度的認可。這無疑證明了我們在營造舒適優雅氛圍和提供優質設施上的不懈努力正在收到回報。您特別提到了我們專業貼心的服務,這無疑是對我們服務團隊最大的肯定。我們會繼續堅持以客户為中心,不斷提升服務水平,力求為每位來訪的客人呈現更加周到細緻的入住體驗。未來如果您有機會再次入住,我們定會以更加周到完善的服務來回報您的信任支持。再次感謝您的積極評價,祝您生活愉快,旅途順利!
Beifengchuidaojianpuzhai
Appartamento (letto matrimoniale)
Soggiorno: ago 2024
Lavoro
277 recensione
10.0/10
Eccezionale
Pubblicata: 5 ott 2024
距離機場三公里、轉機或者第二天航班很方便、酒店有免費接送機服務。 設施:公寓位於小區內、設施齊全 衞生:乾淨整潔的小區環境、客房內更寬敞 服務:有中文服務、前台很漂亮
Traduci
Risposta dalla struttura: 親愛的客人,非常感謝您對我們酒店的各方面表現給予如此積極的評價!您的寶貴意見對我們來説都是極大的鼓舞。我們很高興您對我們的酒店地理位置、免費接送機服務、整潔優雅的環境、寬敞舒適的客房以及貼心周到的中文服務等方面都予以肯定。這無疑證明了我們在為每位客人營造理想入住體驗上的不懈努力正在得到回報。作為酒店管理團隊,我們會繼續保持這樣的高標準,並在細節上不斷優化完善,力求為每位客人呈現更加舒適、更加温馨的酒店體驗。未來如果您有機會再次選擇入住,我們定會以更加周到貼心的服務來回報您的信任。再次感謝您的支持和認可,祝您生活愉快,旅途順利!