Utente ospite
4 marzo 2024
Nice pool but need more trees planting surrounding the pooside & beatiful beach side, room is just ok enough. TERRIBLE BREAKFAST & SERVICE OF F&B STAFF. No welcome drinks when checking in and the receptionist forced to keep our ID card physically and i denied by requested her to do some copies as your wish. DIRTY BLACK STAINS IN THE BATH TUB + TOILET BOWL NO GOOD AROMATIC FRAGRANCE IN ROOM. But the breakfast is terrible, poor food, drink quality plus lack of food while serving buffet but running out of food, no refill then after i asked for yoghurt, not clean around food arrays, lack of service staff. No staff standby at the pool side and beach side, can not order F&B when needed. all ofstaff has no any forced-smile to guests. but towels are very not clean, still have big stains remained. I dont understand the mindset and thought of houekeeping heads here, while use this tiny ceramic tubs to contain shampoo, shower wash... with super tiny hole how could we pour out this dense liquid, easily cause broken tub might cut the guest hands, foot... toothbrush is small and slippery caused hardly to hold while using it.
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