Hotel Le Meridien a Petaling Jaya

Pros: 1. The front desk staff was very good and friendly. He listened to my requests carefully and made sure they were granted. 2. The room was surprisingly spacious, comfortably fitting 3–4 people. There were plenty of compartments and switches, soundproof walls, and a smart TV (great for connecting a laptop and streaming content), though ASTRO was also available. 3. The location is highly convenient — directly connected to Paradigm Mall. You just go down to floor CC and turn left, and you’re there. Cons: 1. The air-conditioning took a very long time to cool. Even at 18°C, it stayed underwhelming for almost an hour. We reported it, and the technician came quickly, which was appreciated. However, the issue still persisted until much later when we returned to the room. 2. Room service was extremely expensive, with prices ranging from RM40 to over RM100 for a relatively simple menu. 3. Breakfast was disappointing. While there was variety (local and western dishes like cauliflower cheese, charcuterie, rendang, sambal, Indian selections, and roti canai), many dishes were overly salty, heavy, and unbalanced. Even the roti canai was very hard. 4. Parking was a real letdown. The hotel lift is on the opposite side, forcing us to cross through the motorcycle area, which felt unsafe. To make matters worse, the crossing point is right next to the entry gate, adding to the risk. Overall: The stay had its good points ,especially the friendly front desk service, spacious room, and direct mall access, but was held back by underwhelming facilities like the air-conditioning, overpriced room service, poor breakfast, and problematic parking. With some improvements, this hotel could deliver a much better guest experience.