Wallaby Backpackers Hostel Perth - note - Valid passport required to check in -

I arrived around 13:00 and staff were present to let me in. I was pointed towards my room and it was ok. At the door way there was a stained carpet but once in the room it was ok. I wanted a room to myself with a clean bathroom, bed linen and a decent lock. I also wanted to be in easy reach of the city centre. The staff were nice enough and allowed me to leave my luggage for a few hours after check out. They also suggested museums that might be worth seeing. By chance the other residents were also ok. Having seen other reviews I’m not sure what they expect for the money. It definitely needs money spent on it such a new bathroom door in 107. It’s certainly aimed at temporary workers that come and go rather than holiday makers. For example it’s impossible to see out the windows due the other buildings being so close to it. Overall I’d definitely recommend to anyone wanting cheap central room and only intends to sleep in it. Go in with your eyes open and it s a super cheap room with the bare essentials.

Didn’t end up staying as it was recommended by staff that I should book elsewhere as no one would be working to check us in late. I asked if they would waive the fees as they had told me to cancel, they themselves denied the request to waive fees saying that I cancelled the day of arrival (when in fact I cancelled the day before). I was really, really disappointed in how they handled it and how they responded to my messages, it was all very curt and dismissive. Even if I am wholeheartedly in the wrong it was an honest mistake and they would have handled it better. Not great customer service at all.