Utente ospite
7 dicembre 2024
Moved from a cheaper room to a more expensive room. In this room there were large gaps in the window. All the sounds from the street were very audible. Single window (the cheaper room had a double window). Unfortunately I got sick and could not go to another hotel, and all the cheap rooms were booked and, my room, I could not extend. I asked at the front desk for a later move. Because I wanted to get a good night's sleep. But, I didn't get the point that I asked for a later room move because I was called to my room 2 hours before the supposed move. So I was not given a rest. Even though I'm just moving from one floor to another floor. Only after my request for help, they helped me to move my things. At eviction, I also called an hour before check-out, in the room. But I did not have time to answer because I was in the bathroom.
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