Hotel in zona The Coconut Palace, Pasay

Thank you for a wonderful stay. Glad I booked here for our wedding anniversary. I informed the cs for the reason of my stay and was advised of a surprise. Thank you sir Dominic, your promise did not disappoint, and your gesture is highly appreciated. Has very good smell and ambiance inside the hotel. Will surely recommend this place, looking forward to visit again.

Ho prenotato 5 camere con 1 mese di anticipo, ma al momento del check-in ne erano disponibili solo 3... Ho preso la mia camera intorno alle 14:40 e l'altra alle 15:30.. la famiglia che aspettava nella hall si lamentava con me, un po' delusa... Personale pulito e amichevole.

maganda po yung place malinis at friendly naman ang mga staff,sa service lang po kami medyo dismayado kasi ang tagal pong iserve yung food inabot po ng lagpas isang oras para lang sa breakfast na egg and bacon with bread. but over all po maganda naman ang stay namin sa uulitin po salamat.

I recently had the pleasure of staying at the Golden Phoenix Hotel, and it was an experience worth sharing. Located in a convenient area, the hotel offers easy access to both business and leisure destinations. From the moment I walked in, I was greeted with a warm, professional staff who made check-in a breeze. **Rooms:** The rooms were spacious, clean, and well-maintained. The decor was elegant but modern, with soft lighting and comfortable furnishings. The bed was incredibly comfortable, ensuring a restful night's sleep. The amenities were top-notch, including a well-stocked minibar, a flat-screen TV, and high-speed internet access. The bathroom was pristine, featuring premium toiletries and a rain shower that added a touch of luxury to my stay. **Facilities:** The hotel boasts a variety of facilities, including a well-equipped fitness center, a relaxing spa, and a beautiful outdoor pool. The on-site restaurant offers a range of delectable dishes, from local specialties to international cuisine, all prepared with fresh ingredients. I highly recommend trying the breakfast buffet—it offers a great selection, from freshly baked pastries to made-to-order eggs. **Service:** One of the standout features of the Golden Phoenix Hotel is its exceptional service. The staff were always friendly, approachable, and went above and beyond to make my stay enjoyable. Whether it was offering recommendations on local attractions or assisting with booking transportation, they made sure every need was taken care of promptly. **Overall:** The Golden Phoenix Hotel combines luxury, comfort, and convenience, making it an excellent choice for both business and leisure travelers. Whether you're in town for a quick stay or planning an extended visit, the hotel ensures a memorable experience. I would definitely return and highly recommend it to anyone seeking top-tier hospitality.

I had not a good encounter and experience when we arrived on 6 Nov 2024.  We checked at front desk they gave the key card which is the door system is not working properly we could not go in. Then I called for help but  respond is slow no one came up.I decided to walk down to front desk and  Hotel staff at front desk exchanged a new key card and assist me to get the room. It was fine and we left our luggage to the room and went out. Problem came up again when we used the updated key card unfortunately is not work again we stuck outside the room. I really get disappointed and angry most importantly my wife need to take medicine on time, we end up stuck outside second time. I walked again to front desk to complain about that and staff immediately apologised and change new room for us. Honestly I do felt very upset and about the arrangement all this respond came too late even staff shown their effort to comfort us. I received only a few chocolate and card for this incidents happened 😄what do you think?

The hotel is convenient for travelers that will be leaving the Philippines soon via the airport. You should arrive a day or two before your flight to do last minute shopping at the nearby SM Mall of Asia (MOA). There's also a small supermarket near the hotel going to the LRT station if you don't want to go all the way to MOA. You can iron your clothes at the 5th floor lobby. I'm not sure if it's the same on other floors.

Vicino all aeroporto, struttura molto basica, forte odore di umidità, camera piccola e datata, climatizzatore con problemi di regolazione bagno pessimo. Al massino questa struttura è un hotel a 3 stelle. Va bene se dovete dormirci una notta se in transito. Preparate le vostre orecchie alla mattina preso quando tutti i bambini filippini inizieranno a giocare ed urlare in corridoio senza che nessuno dello staff si lamenti con i genitori Molto probabilmente e normale per loro comportarsi così

È stata un'esperienza molto bella, l'hotel è a pochi passi dal NAIA Terminal 3, 4° piano, passando per il ristorante Mary Grace, e puoi anche camminare tornando al NAIA 3 se hai un volo il giorno dopo. Un posto dove stare se hai un volo di coincidenza con lunghi tempi di attesa 😘 Lo adoro ❤️

È un albergo che non si spiega in una parola, ho prenotato una camera da letto da 1860 yuan con vasca da bagno in pino e colazione. È ovvio che il prezzo non è basso. Di conseguenza, la prima camera d'albergo non aveva alcuna finestra esterna e si affacciava quindi sulle finestre interne dell'atrio dell'hotel. Anche di giorno era buio. C'era anche una grande macchia sul divano della stanza. Inoltre il portale della palestra non ha la maniglia, quindi è completamente inutile. La più esagerata è la colazione a menù fisso, io ho scelto la colazione all'americana. Ci sono due uova fritte dentro. Ho detto che non posso mangiare abbastanza, posso aggiungere un uovo fritto in più. Il cameriere ha detto di no, a meno che non si aggiungano soldi. Sto svenendo e non tornerò mai più in questo posto. Preoccuparsi della performance in termini di costi

Its good location wise, especially is u have an earlier flight easy access to the airport.and ilove that it has a clock most cases in the hotel nowadays there is no clock and i hate it much that i need to look up time to my fon~