Hotel con parcheggio a Los Angeles

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

Awesome front desk service and staff! Just stayed over for the weekend to attend a Dodgers game. Picked this hotel because other closer hotels had a $40-$60 per night parking fee, while this one was reasonably priced at $15 per night I believe. I wasn’t expecting a brand new hotel, and it was really nice. Only junk thing was our in room fridge was either broken or not plugged in so I had to throw away a cup of fruit but not a big deal. Will definitely be staying here every time I come to town for a game.

La camera era pulitissima e il personale è stato assolutamente incredibile: gentile, disponibile e accogliente per tutta la durata del soggiorno. Tuttavia, la situazione del parcheggio è stata un incubo. L'unica opzione era il servizio di parcheggio e riconsegna auto, che non era stato specificato in anticipo. Trovare l'ingresso è stato complicato e, una volta trovato, abbiamo scoperto che il servizio di parcheggio e riconsegna auto era obbligatorio al costo di 63 dollari al giorno. Il personale del servizio di parcheggio e riconsegna auto è stato molto gentile, ma preferisco la flessibilità di poter parcheggiare e accedere all'auto secondo i miei orari. C'era un hotel nelle vicinanze che offriva il parcheggio a 40 dollari al giorno, ma i continui spostamenti rendevano questa opzione poco pratica. La camera in sé era elegante e ben tenuta, ma estremamente piccola e con una privacy minima. Viaggiavo con i bambini per una gara di cheerleading, quindi avevamo un sacco di cose e non c'era abbastanza spazio. La camera aveva solo un tavolino sotto la TV, alcuni comodini e una panca: non c'era spazio per bagagli extra o per muoversi comodamente. La disposizione era stretta, soprattutto tra il letto e i mobili. La disposizione del bagno è stata un grosso svantaggio. Non c'era un bagno separato, solo una doccia e un WC, senza una parete o una porta per garantire la privacy. Con un gruppo di ragazze in camera, la situazione diventava davvero imbarazzante, soprattutto quando non mi sentivo bene e avevo bisogno di uno spazio privato. Non c'era un ventilatore o una porta per chiudere completamente la zona bagno, il che era un grosso problema. Sebbene la camera fosse complessivamente pulita, ho notato della polvere in alcune zone: sui ripiani più alti, sopra il frigorifero e sul soffione della doccia. Faccio sempre una pulizia al momento del check-in e, sebbene pavimenti e superfici fossero generalmente puliti, quei punti più difficili da raggiungere erano stati trascurati. Inoltre, non c'erano abbastanza ganci o spazio per appendere e organizzare vestiti o attrezzature. Nel complesso, la pulizia e il personale erano ottimi, ma la mancanza di spazio, privacy e informazioni chiare sul parcheggio hanno davvero rovinato l'esperienza. Solo per la disposizione della camera, non sceglierei di nuovo questo hotel, soprattutto se viaggio con bambini o per un evento in cui lo spazio è fondamentale.

Era la seconda volta in una settimana che soggiornavo in questo hotel. Il personale è gentile. Tuttavia, il servizio di pulizia è pessimo: quando sono entrato in camera, il lavandino era estremamente sporco e intasato. C'era una bottiglia vuota sulla scrivania. Niente fazzoletti né bagnoschiuma. La prossima volta penserò di scegliere un altro hotel.

Arrivata a LA a notte fonda, il piano originale era di passare la notte in aeroporto, ma alla fine non ho resistito e ho prenotato lo Sheraton Gateway, molto vicino all'aeroporto. C'è una navetta gratuita che preleva e riporta i passeggeri: basta salire al primo piano dell'aeroporto, cercare la fermata con l'indicazione 'Hotel Shuttles' e salire sul veicolo con il logo Sheraton che va direttamente in hotel. Il servizio navetta è disponibile per tutti i terminal! La camera era piuttosto pulita e ordinata! Il check-in alle 2 di notte e il check-out a mezzogiorno sono stati molto semplici! Ho preso la navetta dell'hotel per l'aeroporto, poi la navetta aeroportuale linea M fino al Metro Transit Center per prendere la metropolitana e raggiungere il centro di LA, il che è stato abbastanza comodo.

The Sonesta Los Angeles Airport is a fantastic choice for an easy stay near LAX. Location: Excellent—less than a mile from LAX with frequent, free 24/7 shuttle service. Rooms: Recently renovated, quiet (great soundproofing), and very comfortable. Amenities: Multiple dining options, friendly staff, and a heated outdoor pool. Highly recommended for a reliable and comfortable airport stopover.

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

La posizione era molto comoda e l'hotel era pulito e confortevole. Navetta gratuita da e per l'aeroporto. Distributore d'acqua accanto alla hall per riempire le bottiglie. Bella piscina esterna al terzo piano. Le camere non erano troppo anguste. Ristorante e bar al piano terra. Non c'è molto altro nei dintorni dell'hotel raggiungibile a piedi, a parte alcune stazioni di servizio, autonoleggi e uno Starbucks.

La posizione è ottima, proprio vicino all'aeroporto. L'hotel offre un servizio navetta. C'è una stazione della metropolitana a due isolati di distanza, il che lo rende molto comodo. La pressione dell'acqua in bagno è piuttosto bassa, però. C'è molta acqua calda, ma solo un po' fredda. Ahahah

位置很好 在西荷里活大街上 唯一就是低樓層臨街會有點吵 最開始住2樓 當天是週五週六 樓下有party很吵鬧，後來幫換到了高樓層，餐廳食物很新鮮也很好吃，整體體驗還不錯