Hotel con parcheggio a Los Angeles

Here's why we gave the experience 3 stars; First of all, when we booked the hotel, neither Trip.com nor The Aster, Los Angeles, mentioned anything about the rooftop being closed on the dates we booked. On May 13 and May 14, we stayed in room 3 0 6. The hotel pictures showed and bragged about having a rooftop and plenty of pics of people there, and nowhere was revealed anywhere on their website or Trip.com that would not be available on those dates. When we reached out to Trip.com, they pretty much said that the rooftop amenities weren't listed as part of our package. Really Trip.com? You have to list the rooftop as the amenity... Got it. That was so lame a response. Everyone knows people book due to the pictures, and this was a seriously lame response from the Trip.com customer support personnel. We decided to save our opinion for this review. The Aster had nice people, but it's hard to believe the availability missing on their website is a detail they would miss. Their hotel has impeccable detail and design. One can only surmise they conveniently left out the information because people would obviously not book there and go somewhere else. I told the front receptionist this as we were checking in. She mentioned, well, it said it on *******. But we didn't book through *******, we booked through Trip.com. And those specific details were not evident. After July 1st the Government is getting stricter on transparency with hotels having to mention things so we missed this window, but we're happy to hold hotels like The Aster accountable:-) Also, on Wednesday, we checked out, and they had a fire alarm drill test that lasted about 10 minutes. They forgot to mention another minor ”inconvenience” when we booked on their website. It was at 10 am. It wasn't so bad, but to state the obvious, they left out the ability for customers to decide by not making that information transparent during the booking process. It's not like the fire department or tech people didn't schedule that in advance. 1. If you book through Trip.com, please make sure you specify, call their customer support, and get it in writing. The clickbait and pictures seem shady and sketchy and reflect a lack of credibility in the process. 2. Trip.com asked which room we wanted to be in. When we picked the room, we picked the city-view balcony. But we got put in the poolside view instead. It wasn't bad, but that was missing in the booking details that Trip.com sent to The Aster. My fiance ended up being okay with the poolside view, but it should have been in the booking details via Trip.com. So please, please make sure you watch this if you book through them and call the hotel in advance. Lastly, the decor, valet, and, in general, the service people were very nice and thoughtful. We would give them 5 stars.

La posizione è conveniente, poiché la stazione metropolitana è a soli 2 minuti a piedi dall'hotel. Solo un po' complicato per avere il contatore di ricezione 34/F e bisogno di prendere un altro ascensore al piano della camera dell'hotel. La qualità del servizio globale è buona.

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

Overall was good, nice helpful front desk staff. But, did not inform us that parking was not free. I was only made known when my room deposit refund was usd15 lesser. Please have courtesy to inform us first.

È stato un soggiorno assolutamente meraviglioso, ho fatto diverse gite di un giorno negli Stati Uniti per negligenza. Atterrata la mattina la navetta è arrivata in 10 minuti, atterrata di notte lo stesso. Solo l'ultimo giorno la navetta ha impiegato troppo tempo, quindi ho deciso di fare 15 minuti a piedi per raggiungere l'aeroporto. La camera era molto pulita e molto spaziosa. La camera veniva pulita ogni giorno. C'è un autobus dietro l'angolo per la regione dell'UCLA e Santa Monica. Anche il centro è raggiungibile in 40 minuti in autobus o 15 minuti in auto. Nel complesso è stata un'ottima esperienza, lo consiglierei e ci tornerò sicuramente la prossima volta che andrò a Los Angeles.

Mi sono presentato in hotel alle 12:00. L'hotel chiedeva 40 dollari per il check-in anticipato e mi ha detto che le camere erano pronte. L'hotel era datato. La carta da parati si stava staccando dai muri. La vasca da bagno presentava macchie di muffa verde. Tuttavia, il servizio alla reception è stato ottimo.

I had a 10 hour layover in LAX and after reading the reviews for the Sheraton I decided to book a room before my next 15 hour flight. Best decision! Spent my time relaxing in the spacious, clean room. I went to the gym and even sat by the pool! I’m definitely booking once I’m around lax again.

Nel complesso sono molto soddisfatto di questo hotel! Non so se il proprietario sia cinese o se dipenda dal Capodanno lunare. Ci sono molti membri dello staff messicani e molte guardie di sicurezza perché c'è un hotel *** proprio accanto. Il parcheggio è separato per gli ospiti dell'hotel e per quelli dell'hotel ***, quindi non c'è da preoccuparsi troppo. La maggior parte delle destinazioni sono raggiungibili in circa 20-30 minuti di auto. C'è un supermercato proprio accanto e una stazione di servizio Costco a circa 10 minuti di distanza, il che è ottimo per i soci Costco, quindi non avrete problemi a trovare da mangiare. Ho comprato frutta e insalate al Costco e al supermercato e ho portato del riso dal Giappone, usando il microonde per ogni pasto, quindi non ho avuto problemi con i pasti! Questo hotel include la colazione!! C'è un'ampia varietà di cibo disponibile, tra cui pane, muffin, ciambelle, una piastra per waffle, avena, frutta 🍎🍌, yogurt, verdure bollite, fritti 🍟, salsicce e omelette! Grazie mille per la gentilezza e la disponibilità nel portarmi acqua in bottiglia e asciugamani in camera ogni giorno! Mi piacerebbe soggiornare di nuovo qui quando tornerò a Los Angeles! Vorrei anche usufruire della palestra e della spa!

Our stay at this recently renovated hotel was overwhelmingly positive. The rooms are beautifully updated, feeling fresh and modern with comfortable new furnishings. A major plus is its incredibly convenient location, with easy access to the city center and major highways. However, being an airport hotel comes with its one significant drawback: noise. The constant sound of aircraft is noticeable, especially at night. Light sleepers should definitely pack earplugs. Aside from this, everything else was excellent—friendly staff, clean facilities, and great amenities. We would happily stay again, but the noise is an important factor to consider.

La posizione è ottima, proprio vicino all'aeroporto. L'hotel offre un servizio navetta. C'è una stazione della metropolitana a due isolati di distanza, il che lo rende molto comodo. La pressione dell'acqua in bagno è piuttosto bassa, però. C'è molta acqua calda, ma solo un po' fredda. Ahahah