Hotel con parcheggio a Umea

我們這次是路過短暫停留，到的時候已經很晚了，但自助入住及自助退房很簡單，這家飯店離火車站非常的近，且房間很大乾淨舒適，廁所和浴室使用起來也方便都不需要等太久，室內有一個專屬的洗手台，唯獨沒有電梯要爬很多的樓梯，對於提行李的人比較困難些，窗外的景色也很美。

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백년전부터 교도소로 사용하던 곳을 90년대 폐쇄되고 리모델링되어 호텔로 사용중이다. 1인실은 과거 교도소와 같은 공간이었고 베드는 깨끗한 침구로 세팅되어 기분 좋게 잘잤다. 다만 욕실과 화장실은 공용시설을 사용하였고 호스텔처럼 공용주방을 제공하여 늦은시간 ICA에서구입한 샐러드와 라면을 편하게 먹을수 있었다.

Check-in was easy and the room was comfortable for 3 person. Breakfast spread was reasonable and good. Walking distance from the train station. I would like to give compliment to Trip.com customer service staff, Ms Kate for the prompt response when we were facing issues checking into our initial booking @ YMCA. We booked YMCA for a night, and the booking was confirmed. When we reached, we had no access into the building. I didn't receive any instructions on how to access into the building and what needed to be done for the check-in. Contacted customer service from Trip.com and Kate was handling the case. She tried calling YMCA but unable to reach any of their staff. Immediately she cancelled our booking and rebooked a near-by hotel (First Hotel Dragonen) for us. She also gave the hotel receptionist name to ensure we faced no further issues. Thank you very much, Kate!