Hotel con parcheggio a Dusseldorf

We stayed at this hotel for two nights, and unfortunately, our experience was quite disappointing. On the first day, the air conditioner in our room was not working. We reported the issue to the reception in the evening, but were told that there were no available rooms. What was more concerning than the problem itself was the indifferent attitude of the reception staff. They showed no empathy, did not apologize, and simply stated that housekeeping had not reported the issue, asking us what they could do. To ensure the issue would be addressed, I personally reminded them again and provided our room number. I’m glad I did, because it later became clear that no record of our complaint had been made. That evening, assuming the issue had been resolved, we returned to our room only to find that the air conditioner was still not working. When we reported it again, we received the same standard response: “There are no available rooms.” It felt repetitive and unhelpful, as if no real effort was being made to resolve the situation. Since it was already late and our last night, we had little choice. Fortunately, a staff member named Fadi from the bar came to assist us. He checked the electrical panel, reset the fuses, and managed to get the air conditioner working. I would like to sincerely thank him for his initiative and helpfulness. Unlike the reception staff, he also proactively suggested a room change if needed. Additionally, as we were leaving the hotel, we met Ms. Derya from the reception. We explained the situation to her, and she kindly apologized for what had happened. I would like to thank her as well for her understanding and professional attitude. In summary, this hotel leaves guests to handle issues on their own unless they happen to encounter a helpful staff member. The experience feels inconsistent and unreliable, which is not what one expects from a hotel stay.

Fuss free check-ins and can’t complain about the rooms - it was sufficient. They do offer earlier breakfast hours (4am onwards) but I did not take them so I don’t know how it is this might be helpful for those going for early flights! Location is near the airport but far from everything else tho it is a small city after all. Quite affordable option nonetheless and had a smooth check-in experience.

Il personale è cortese e amichevole e il colazione è molto delizioso. È conveniente arrivare e lasciare la stazione centrale e anche vicino a shopping, cena e visione. Mi piaceva davvero il design e l'atmosfera dell'hotel perché non hanno musica alta (era molto piacevole).

Recensione dell'hotel La posizione dell'hotel è molto conveniente per raggiungere il centro della città, rendendolo ideale per i viaggiatori che cercano facile accesso alle attrazioni principali. Il bagno era senza spot, aggiungendo al comfort del soggiorno. Il personale è stato gentile e estremamente utile, creando un'atmosfera accogliente. Il pranzo era però molto basilare. Lavorava per un pasto veloce, con opzioni di pane e yogurt, ma mancava la varietà. L'unico elemento caldo era da una macchina automatica per pancake. Purtroppo, le uova cotte erano troppo cotte e difficile da pelletare. Uno dei punti più bassi era l'illuminazione della stanza, che occasionalmente si è sbagliata e ha causato un piccolo disagio. In generale, l'hotel offre un soggiorno pulito e confortevole con un ottimo personale e una posizione eccellente, anche se il colazione e l'illuminazione possono essere utili a qualche miglioramento.

Cons - 1. Self-check-in only. The staff just stand nearby and watch. After 6 hours of travel, filling out a long form with many fields is a real torture. 2. No bottled water. There is no complimentary water in the room. 3. Poor breakfast. There are no sweets at all. The food is very bland (especially compared to Italy). Pros + 1. Great interior. Standards in design is nice. They used high-quality and pleasant materials. 2. Good pillows. There are two types of pillows to choose from. 3. Nice gesture at check-out. They gave us a card to use the guest restroom after checking out.

Con pochi trasporti alberghieri è anche molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto conveniente con pochi trasporti alberghieri molto

Hotel is good, room service is nice, staff is kind. Facilities are generally in a good condition. Unfortunately, it only has one elevator, so, please avoid to use it during the peak hours. Also, dining hall is quite small, you may have to sit outside at the bar area. 😂

La posizione dell'hotel è buona, a piedi sono arrivati cinque minuti a piedi alla strada del re.Ma le strutture di servizio sono molto generali.Quando si parte, voglio comunicare con la reception per lo sviluppo dei biglietti. La reception ha chiamato da sola. Sono ancora cinque minuti che non ho finito. Ho capito che sapevo comunicare. Due notti dopo aver vissuto, nessuno è venuto a pulire l'igiene.

Questa volta la stanza è stata aggiornata al 10° piano. Questo piano è stato decorato e le strutture della stanza sono molto comode. Il traffico è molto conveniente. La zona commerciale circostante, il ristorante non è troppo, deve andare da cinque a dieci minuti, principalmente nel ristorante occidentale, ma il sapore è molto buono 👌 Una stazione ferroviaria ha un supermercato, E' anche buono per la spina di cipolle giapponese.

The room was a bit small for 3 people but comfortable. What disappointed us most, however, was the attitude at reception on the day of our departure. We arrived for breakfast about 25 minutes before it ended, yet the receptionist immediately warned us that breakfast would be finishing soon, which felt unnecessary and unwelcoming. After breakfast, we went back upstairs to collect our belongings, but our room key had already been deactivated even though it was still before the official check-out time. When we spoke to the same receptionist again, we were told that guests normally have breakfast with their luggage and leave afterwards. We found this response inappropriate. Guests should be able to use their room until the stated check-out time without being instructed on how they are expected to organize their departure. It is important to note that all the other staff members we encountered during our stay were polite and professional. Unfortunately, this particular interaction negatively affected our overall experience at the end of our stay.