Recensioni su Hôtel Le 12

Risposta dalla struttura: Grazie per la tua fantastica recensione! Siamo lieti di sapere che ti è piaciuta la posizione e che hai trascorso un soggiorno fantastico con noi. Non vediamo l'ora di darti nuovamente il benvenuto! Sonia - Front Desk Manager

Risposta dalla struttura: Bonjour caro cliente, Grazie mille per il tuo commento, che scalda i nostri cuori e conforta tutto il team. Siamo orgogliosi di offrire ai nostri ospiti un'esperienza personalizzata e premurosa, ed è gratificante sapere che ciò si riflette nella tua esperienza. La tua il feedback positivo rafforza la nostra determinazione a mantenere elevati standard di qualità e ospitalità per i nostri ospiti. Siamo onorati di aver contribuito a rendere il tuo soggiorno il più piacevole possibile e di aver trasmesso il tuo gentile messaggio a Sarah. Ti assicuriamo che sarai sempre il benvenuto nella nostra struttura alla tua prossima visita a Parigi. Saremo lieti di accogliervi nuovamente e di offrirvi un altro soggiorno memorabile. Rimaniamo a vostra disposizione per qualsiasi assistenza o richiesta specifica. Distinti saluti, Nour/Assistente Direttore dell'Hotel

Risposta dalla struttura: Ciao! Grazie mille per aver dedicato del tempo a lasciarci una recensione così bella. Sono felice di sapere che hai avuto una fantastica esperienza per la tua luna di miele! È un peccato che la stanza si sia rivelata troppo piccola per il vostro comfort, ma è meraviglioso che la governante abbia avuto un'impressione positiva sul vostro soggiorno. Siamo entusiasti che tu sia soddisfatto dell'esperienza complessiva e desideriamo rivederti presto!// Matthew, L'accoglienza

Risposta dalla struttura: Bonjour da Parigi, grazie per il tuo feedback! Apprezziamo i tuoi commenti positivi sulla posizione e ci scusiamo per eventuali inconvenienti riscontrati riguardo alla pulizia. Prendiamo sul serio il tuo feedback e considereremo prioritario affrontare e migliorare i nostri standard di pulizia. Il tuo contributo ci aiuta a migliorare l'esperienza complessiva dei nostri ospiti e speriamo di darti il ​​benvenuto in futuro per mostrarti i miglioramenti che abbiamo apportato. Matteo, il ricevimento

Risposta dalla struttura: Dear Madam,I would like to take some time to thank you for this gracious and positive review ! We are truly grateful that you have enjoyed your experience with us. I will be passing on your kind comments to Ingrid, she will really appreciate that her dedication is rewarded, thank you ! We are always very attentive to your needs, and we love to take the time to make sure you feel welcomed and at home. I am glad you have enjoyed our top floor prestige room. We try and make sure you have everything you need to in the room for a most comfortable stay, we provide complimentary Nespresso machine, tea making equipment and a minibar. We hope you enjoyed the central location of the hotel, allowing you to visit the city from the nearby metro stations. We are always happy to make recommendations and provide tickets for shows or activities in Paris. We look forward to having you with us the next time you decide to come visit Paris. Kindest regards,RomainHotel manager

Risposta dalla struttura: Dear Guest, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the view and the room during your stay, and that our location and service made your experience even more pleasant. We’ll be sure to pass along your kind words to Susana, who welcomed you during check-in. Your comment will certainly motivate our staff to continue their great work! We would be happy to welcome you again to Paris. Sonia - Front Desk Manager

Risposta dalla struttura: Dear Guest, Thank you for taking the time to share your experience! We’re happy to know you enjoyed our location and service. As a boutique hotel located in a historic Haussmannian building, our room sizes reflect the traditional architecture of Paris. Rooms in this type of building can be more compact, but we always strive to make up for it with warm and attentive service. We're glad to hear you were overall satisfied with your stay, and we hope to welcome you back soon! Sonia - Front Desk Manager

Risposta dalla struttura: Dear valuable guest, Thank you for taking the time to rating us !We are glad that your stay has lived up your expectation and that our team was approachable.It was a pleasure to help you to enhance your Paris trip.We hope to see you in the future and made your stay even more memorable.Best regards, Ingrid,Hotel Le 12

Risposta dalla struttura: Dear Thian Fern, Thank you for letting us know more about your experience at Hotel Le 12 ! We are very delighted that you appreciated your stay and our assistance.This is pleasant that our location is an asset for you.It is primordial for us to do our best to make you feel comfortable. In fact we had the opportunity to welcome you at 9am despite the arrival time starts at 2pm. The Deluxe category is at standard Parisian room which is around 11m². Nevertheless, the reception is open 24/7 to help you with any discomfort.Thank you again for this kind comment, it touches us !We look forward to seeing you in the future.Best regardsIngrid Assistante opérationnelle

Risposta dalla struttura: Chère Madame, Nous vous remercions d'avoir pris le temps de partager votre expérience à l'Hotel Le 12.Nous sommes ravis que votre séjour dans la Suite Junior ainsi que le personnel vous ait plu.C'est un plaisir de lire que l'emplacement de l'hôtel était un atout durant votre séjour et nous étions accueillant.Nous espérons que durant ces quatre nuits vous avez pu apprécier la vu de la Tour Eiffel depuis votre Suite Junior.Ce serait un plaisir de vous accueillir lors d'un éventuel prochain séjour.Bien cordialement,Ingrid,Hotel Le 12

Risposta dalla struttura: Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our location and found it convenient for exploring the city. As a boutique hotel located in a historic Haussmannian building, our room sizes reflect the traditional architecture of Paris. This is common for hotels of this type, and we're really glad to hear that you still found your stay to be a great value overall. We also truly appreciate your kind words about our team — we’ll be sure to pass them along! We would love to welcome you back again soon. Sonia - Front Desk Manager

Risposta dalla struttura: Dear Valuable Guest, Thank you for sharing this wonderful feedback !We are thrilled to hear that our assistance and kindness helped to make your stay enjoyable.It is a pleasure that the location near to the center and Saint-Lazare station was a bonus.Your nice comment is a boost to motivate the Hotel Le 12 team to continue to do our best every day.We will be very happy to welcome you in the future.Best regards,Ingrid Hotel Le 12

Risposta dalla struttura: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a pleasant stay and that our prime location, contemporary facilities, and dedicated team left a positive impression. Ensuring our guests feel comfortable and well-cared-for is always our goal. We’re glad you found our hotel to be a great starting point for exploring Paris and would be delighted to welcome you again in the future! Sonia - Front Desk Manager

Risposta dalla struttura: Dear Mister Chris, We are delighted to hear that the kindness of the staff and the room enhanced your stay.Your comment touches us and helps us to continue our best to provide you the best experience.We look forward to welcoming you for your next Parisian stay.Ingrid - The front desk