Recensioni su Hotel Lord Byron

Risposta dalla struttura: Chère cliente, cher client,Un grand merci pour votre évaluation 5 étoiles ! Nous sommes ravis que votre expérience à l’Hôtel Lord Byron ait été pleinement satisfaisante.Au plaisir de vous accueillir à nouveau très bientôt à Paris !Cordialement,Bertrand LerescheHotel Manager

Risposta dalla struttura: Dear Guest,Thank you so much for your kind and thoughtful review. We are delighted to hear that you enjoyed our excellent location, elegant atmosphere, and the cleanliness and comfort of your room.Your special mention of our front desk team — especially their warm and respectful attitude towards Chinese guests — is truly appreciated. We are also very pleased that we were able to assist you in recovering and returning your phone after your departure.It means a lot to us to know that your stay was a positive and memorable experience. We look forward to welcoming you back to Paris in the future!Best regards,Bertrand LerescheHotel Manager

Risposta dalla struttura: Dear Guest,Thank you very much for your detailed feedback. We are truly grateful for your kind words about our staff, service, and environment — it means a lot to know that you felt at home and well cared for during your stay.We’re delighted that you appreciated the warm hospitality of our team, the comfort of our facilities, and the quality of our breakfast. Creating a welcoming and relaxing atmosphere is one of our top priorities, and your compliments are a wonderful reward.Regarding your comment about the balcony, we are sorry for any confusion at the time of booking. It is indeed true that only a few rooms in our hotel feature balconies, and we understand how important accurate information is. We will work to ensure this is more clearly communicated across all platforms.We hope to have the pleasure of welcoming you again for another memorable and pleasant stay in Paris.Best regards,Bertrand LerescheHotel Manager

Risposta dalla struttura: Dear Guest,Thank you for your kind feedback! We're pleased to know that you enjoyed our excellent location and the quality of our service.Your recommendation means a lot to us, and we would be happy to welcome you again on your next visit to Paris.Best regards,Bertrand LerescheHotel Manager

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your experience. We're pleased to know that you were generally satisfied with our service, and we especially appreciate your kind words about our senior front desk team member — his professionalism and gentlemanly manner are qualities we are very proud of.Regarding the late check-out, we’re truly sorry for the inconvenience. Due to high occupancy, we must often adhere strictly to our check-out time to ensure rooms are ready for arriving guests. However, when availability allows, we always do our best to accommodate late check-out requests.Thank you again for your feedback and understanding. We hope to have the opportunity to welcome you back for an even more seamless experience in the future.Best regards,Bertrand LerescheHotel Manager

Risposta dalla struttura: Dear Guest,Thank you very much for your kind review! We’re glad to hear that you enjoyed the environment and service at Hotel Lord Byron, as well as our convenient location near the Arc de Triomphe and the metro.We’re also delighted that you enjoyed our breakfast — especially the donuts!We hope to welcome you back very soon for another lovely stay in Paris.Best regards,Bertrand LerescheHotel Manager