Recensioni su Hotel du Collectionneur

Risposta dalla struttura: Dear valued guest, Thank you for choosing the Hotel du Collectionneur for your recent stay in Paris and for taking the time to write a review on this site. We are really sad to read about your disappointment from your recent stay and we would like to extend once more our deepest apologies for this technical issue and the inconvenience caused. After investigating, we understand that our Director of Rooms met you personally, that the entire team was dedicated in resolving this issue and the night room night has been completely reimbursed as well as the following reservations which were on a non-cancelable non-refundable basis. We are sincerely sorry if besides all the efforts made by the team, your experience was not up to your expectations.Dear valued guest, we would be happy to have the opportunity to restore your trust in our services at the occasion of an eventual next trip to Paris. Please do not hesitate to contact us if there is anything else we can do to assist you, Warm regards from the entire team, Sincerely yours, The Management team