We had a surprisingly terrible experience with our room assignment when we arrived at this highly-rated hotel.
Carpet was sopping wet in half the room, plus temperature was too hot and could not be regulated so we had to leave window open all night.
We were told the carpet had recently been shampooed and would be dry when we returned from dinner (it wasn’t).
Shower was very difficult & dangerous to negotiate for older guests.
We were unable to relocate on the first day so we spent an uncomfortable night.
On day 2 we moved to a much better room.
The manager apologized profusely & gave us a more comfortable & spacious room with better temperature controls, dry carpeting and a walk-in shower. .
Breakfast at 25€ was mediocre however (unimpressive baked goods, bottled juices rather than fresh).
We found much better cafes in the neighborhood such as The Carrousel.
At checkout we noticed an overbilling for additional breakfasts we never ate — the clerk fixed our bill.
Although we know Paris well, we should have chosen a different neighborhood at Christmas. This iconic neighborhood is a bit too crazy during the holidays — crowds, huge Christmas market & amusement park near Louvre, noise & horrible traffic.
But if you have kids & want to be in the heart of Paris tourist attractions, it’s great.
Just inspect your room carefully at check-in.
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