Hôtel de L'Union

È un hotel bello e pulito con personale molto cordiale e disponibile!!! È altamente raccomandato per le persone che desiderano un accesso immediato alla metropolitana. Rapporto qualità prezzo!!!! Molto soddisfatto 😊😊😊 siamo stati molto felici di aver scelto questo hotel per la nostra vacanza!!

Beware of This Hotel – Absolutely Disgusting! I cannot warn people enough about this place! From the moment I checked into my room, it was clear that cleanliness is not a priority here. The bed was absolutely FILTHY—stains on the sheets, and worst of all, BED BUGS. Yes, actual bed bugs crawling on the bed! To make things even worse, I discovered this at 3 AM, and there was no one at the reception to address the issue. When I finally managed to speak with someone later, they were shockingly calm about it, as if this was a normal occurrence. It’s clear they have no standards for hygiene or guest comfort. I spent the night itching and terrified of what else I might find. This hotel is a nightmare. Do yourself a favor and avoid this place at all costs. I wouldn’t wish this experience on my worst enemy!

I am writing this in response to a devastating experience I have encountered with this hotel. We booked this for our honeymoon, and were looking forward to this stay. After recent reviews had been posted on google of bed bugs in this establishment by several guests, it worried me to immediately refund this and book somewhere else as the occassion is for me and my wife's honeymoon, and the last thing we want is a bed bug issue to ruin our special occassion. I've attached screenshots of my chat with the hotel, and you can see the poor communication on their front, as well as lack of concern regarding the bed bugs issues which can be seenon numerous google reviews. Any decent hotel chain would consider such a mitigating circumstance, and the fact that previous guests have flagged this should make them more cautious and willing to resolve. The responses from the hotel can be seen as very vague and poor in resolving the issue, in fact they're blatantly ignoring my requests. I am a verified google reviewer, and always post the most transparent for my following. I would NOT recommend this hotel to anyone, as you can see from the screenshots, there is a lack of customer service and initiative to resolve such a huge problem. I would recommend to book elsewhere else with caring customer service and service for the fee you are paying. This establishment does not give quality in the rooms from the various reviews, nor do they respond to resolve such a big issue nor do they rectify or look to resolve down a different route. I would NOT recommend this place, not even to my worst enemy.

I woke up at around 3 a.m to find a bed bug crawling across my bed. I was told that I could not be moved to a new room because they were fully booked and that they would “clean” the room. They also said they would not refund me for the night that I stayed. There was no offer to launder my clothing and it was very difficult to reach hotel management. Please save your belongings (and your sanity) and avoid staying at this hotel.

Helaas na enkele nachten slapen kwamen we er achter dat het bed vol met bedwantsen zat. Kregen na aandringen een andere kamer. Ook mochten we een compensatie verwachten, maar daarvoor zouden ze contact met ons opnemen. Jammer genoeg hebben ze geen contact met ons opgenomen. Wij dan maar zelf een mail gestuurd. Geen antwoord op gekregen enkel geblokkeerd waardoor contact leggen niet meer mogelijk was.

Die Zimmer sind klein, sauber und funktional aber einfach eingerichtet. Das Bad ist ausreichend und sauber. Die Treppen zum Zimmer sind schrecklich! Aber die Metro 9 ist direkt vor der Tür, mehrere Boulangeries sind in der Nähe und der Kaffee im schräg gegenüberliegenden Cafe ist empfehlenswert. Mit kleineren Kindern würde ich es nicht buchen. Aber für uns war alles in allem für ein Städtetrip ausreichend, günstig und gut.