South Palms Resort and Spa Panglao - MGallery Collection

We had a fantastic weeks vacation at South Palms Resort. The service was excellent, very friendly staff that made you feel like family! The resort was beautiful, rooms well fitted and very clean and comfortable. I would highly recommend anyone to take a vacation here, either as a couple or as a family Andy

This property is absolutely beautiful. It’s hard to say what the best part of this experience was because from the moment we checked in, It was perfect. The meet and greet staff, the beautiful room and amenities. There was an associate Zevie, that took care of us like family. We were fortunate enough to meet the man behind the recipes and menu, Chef Julian. The food was excellent. I’ve never experienced blue Marlin the way he prepared it and the appetizers were also Prepared to perfection. Thank you Chef for making my fiancé‘s birthday dinner an unforgettable evening. We also had the pleasure to meet Danish Khan, The property GM and manager Carl. I felt like I knew these two amazing men for such a long time and now we’re connected like family. This Experience scored 10 out of 10! Truly five ⭐️ As I returned the next day to retrieve items I had left in the room, Anne from the reception Area Continued the five star treatment by taking her time and showing me she really cared about the customer, not Just talking about it. Actions do speak louder than words, so thank you Anne for you’re over the top care, attention and Quality Service. We can’t wait to come back.

房間不算太大、乾淨離水池也很近 屋外都有可以清潔腳沙子的水 有自己的海灘🏖️不過要注意裡面有海膽 容易被刺傷（應該要貼告示牌） 也有瑜伽課程、美人魚表演、火舞表演 不過櫃檯服務速度有點偏慢、checkin也有點久 這個是比較需要改進的地方 其他都蠻值得一整天呆在飯店裡玩水的😆

設施：標準的度假五星標準，基礎房沒有浴缸是個遺憾，不過其他設施都很棒 衞生：菲律賓少有的乾淨 環境：完美 服務：非常非常nice，所有的assistant都很友善，主動微笑打招呼，保安也很多，會幫忙解決問題

住過這家之後，估計再看其他酒店都是將就…十一入住，真的哪哪都好，房間很舒服，床品好睡，乾淨寬敞，雖然和阿羅娜海灘有一點距離。如果是帶小朋友或者長者的度假，請一定選他！我們最後兩天換了一家評價也超級優秀的酒店，但是孩子們還是喜歡south palm，而最重要的是我好喜歡這裏的每個服務人員，一定還會再來～

海景房樓下有水泵間，早上5點多就開始運作，聲音特別響，根本睡不了。另外客房打掃，時間太晚了，下午4、5點。一早出海，下午回到酒店，根本沒打掃，心情可想而知了。酒店看着還不錯，就是服務意識沒跟上