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5 stelle

The Excelton Hotel
4.4/524 Recensioni

The Excelton Hotel

Palembang|2.53km dal Plantarium Palembang
Don't know where to start. I have a few days left to stay at this hotel, but can't resist to review this hotel asap, cause i've been stay here for a couple days. My question, is it really 5 stars hotel? Like, really??! The good things are, the staff at lobby so humble (not the receptionist one), i mean the bell boy (who always wearing the green suit) and the guy on white shirt who always opened the door everytime we walk-in to. They're so humble, always say hi and put smile on their face. The receptionist, you need to learn from them, to smile and be nice when you talk to guest. The room, this hotel has a comfy bed, appreciate that, and room service has a good hospitality, everytime i call them to ask something, they can give me those things really quick. So lets start for the worst thing about this hotel. FIRST, the frontman at the breakfast resto and their resto's staff. The frontman name is Sinta, the woman who wears the green dress, she's so unrespectful, not humble, even when i'm waiting the staff cleaned up the table i want to sat to, then this woman came to my table then drag the staff to other place, man! he's cleaning my table, like why you drag him off?! Like what?! you need to learn etiquette girl, then there's guy who's so rude, he talk to guest in a bad way and like yelling, i don't remember his name. The only good staff at the resto is Yusuf and a girl who wears white shirt and green apron on her waist, they're both humble and always smiling. They both have good attitude. I don't like their food, i ate cereal and watermelon only, others really doesn't have a taste. really bad quality for 5stars hotel resto. and still have a couple days to eat the same thing, poor me. Then, one more, there's a door in corridor yang bertuliskan ”staff only”, mereka selalu membiarkan pintu tersebut terbuka dengan banyak sampah di dalamnya, dan staff staff yang masuk dan keluar dari ruangan itu sangat berisik sekali, EVERYDAY, they laughing so hard, even they're singing! I mean, you need to keep quiet untuk menjaga kenyaman tamu, namun mereka menutup pintu dengan sangat berisik dan berbicara sesuka hati mereka, even at midnight seperti itu juga. And we're in pandemic situation, this hotel doesn't has great ”protokol kesehatan”, mereka membiarkan orang berkeliaran without masker, and tidak ada yang menegur tamu tamu yang seperti itu. And one thing yang cukup mengganggu, ketika kamu parkir di gedung, ketika ke lobby harus melewati koridor bebas merokok, dan to be honest ini sangat mengganggu, jika ingin ada tempat untuk merokok buatlah ruangan khusus utk merokok! The only reason why i chose this hotel, because this is the 5 stars hotel, but i don't think i'll comeback to this hotel in the future. There a lot things to upgrade. Ahh and untuk sekelas hotel bintang 5 dengan ruangan gym semini itu, it's not good. Just trying to be honest here.

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Leggi le recensioni degli ospiti sugli hotel di Palembang

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Beston Hotel Palembang
4.2/520 Recensioni
Il buon hotel è pulito anche, il processo di check-in è anche abbastanza veloce, per il servizio da WA, voglio chiedere aiuto con la lettera di prova, il soggiorno non è lento, voglio chiamare prima, chiedo la risposta, ha risposto no, ha risposto è inutile, Ma non sarà in gran parte, non chiederò il mio primo, non so quando sarà GPP
Luminor Hotel Palembang by WH
4.4/516 Recensioni
Hospitality staff, tasty food, big clean room, actually it’s best hotel for long stay. I stand here about half a year a I have just good memories. Especially thanks to staff they really helps in any situation, and for about six months we had a lot of such situations
Hotel Domino
4.9/53 Recensioni
Menyenangkan sekali menginap di sini
Grand Daira Hotel Palembang
4.5/598 Recensioni
La posizione è nel centro di Palembang, il servizio è molto buono e cordiale, la pulizia è ok, le lenzuola e le coperte sono ok e ci sono delle macchie. Le strutture a livello di hotel 4 stelle non bastano perché mancano gli asciugacapelli. Complessivamente 8/10
OYO 578 Sugoi Kost
5/51 Recensioni
Nuova Lumayan
The Alts Hotel
4.2/571 Recensioni
La posizione dell'hotel era perfetta. Vicino a molti ristoranti. Anche il personale dell'hotel era amichevole e bello. Si consiglia anche un ristorante locale dove i prezzi sono ragionevoli. La stanza è stata apprezzata per soldi e perfetta. Grazie per aver reso il nostro viaggio così memorabile con il buon servizio fornito 💗💗💗

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