Recensioni su The Alts Hotel

Risposta dalla struttura: Hi Alok,Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our service, pool, and bar area. We truly appreciate your understanding regarding the ongoing renovations — we’re working hard to enhance our facilities for an even better stay in the future. We hope to welcome you back again soon!Cheers!General Manager

Risposta dalla struttura: Hi Anonymous User,Thank you for sharing your feedback with us. We appreciate your kind words about our reception staff and the spacious room. We apologize for any inconvenience you experienced due to the room’s distance from the escalator and the cleanliness of the linens. Your comfort and satisfaction are very important to us, and we will make sure to address these issues with our housekeeping team to improve future stays.We’re also sorry to hear about the pillows being too high for your preference; your input helps us consider options to enhance comfort for all our guests. Thank you again for your valuable feedback, and we hope to welcome you back for a better experience next time.Cheers! General Manager.

Risposta dalla struttura: Hi Kim Lun Kuan,Thank you very much for your kind feedback! We are delighted to hear that you enjoyed our hotel's location, environment, and the quality of our service. It's also wonderful to know that you found our hotel clean and our breakfast tasty. Your positive comments mean a lot to us and inspire our team to continue delivering great experiences. We look forward to welcoming you back soon!Cheers! General Manager.

Risposta dalla struttura: Hi @1m1,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff. We look forward to welcoming you back to Palembang soon. See you again!Cheers!General Manager

Risposta dalla struttura: Hi Anonymous User, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.

Risposta dalla struttura: Hi Jefry,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our hotel, the great location, and the clean room. Your feedback motivates us to keep up the good work. We look forward to welcoming you again soon!Cheers!General Manager

Risposta dalla struttura: Hi Hosen_Tour,Thank you so much for your kind words! We're thrilled to hear you had a great stay and enjoyed your holiday. We look forward to welcoming you back soon! Cheers!General Manager

Risposta dalla struttura: Hi Lim Ah Hong, Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the rooms clean. Your feedback is greatly appreciated, and we hope to welcome you back soon for another great experience. Cheers! General Manager.

Risposta dalla struttura: Hi Pengguna tripcom, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager.

Risposta dalla struttura: Hi Arifin,Thank you for your positive feedback. We’re delighted to know that our location served your business needs well. We look forward to welcoming you back to The Alts Hotel on your next visit.Cheers!General Manager

Risposta dalla struttura: Hi Riany Mutiara,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room. We understand how important it is for our guests to have a comfortable stay, and we regret that this issue impacted your experience. We will ensure that our maintenance team checks and resolves these types of problems to prevent them from happening in the future. We're glad to hear that, aside from this issue, your stay was satisfactory, and we hope to welcome you back for an improved experience.Cheers! General Manager.

Risposta dalla struttura: Hi narra.cantik,Terima kasih atas pujian yang Anda berikan. Kami merasa sangat terhormat dapat menjadi pilihan dan memberikan pengalaman yang berkesan bagi Anda.Ulasan seperti ini menjadi penyemangat bagi seluruh tim untuk terus memberikan pelayanan terbaik. Kami menantikan kunjungan Anda berikutnya.Cheers!General Manager