The Esplanade Hotel by Compass Hospitality

It's a grand old lady this place occupying a corner plot with ample parking although we were there in December, i wouldn't think summer would be as empty. It's a clean and tidy place on entry with a warm welcome from reception and easy check in. A tidy venue with a small bar, seating for around 40 people but no real atmosphere (again we went in Dec so not busy i do accept) we stayed in room 121. Decent room for a couple, large bed, choice of 2 pillows. Good tv, wardrobe and tea and coffee making facilities. We couldn't get the radiator on but no issue as room was quite warm but for those more susceptible to the cold i would suggest contacting reception. My wife had a shower, it's small but no issues and no complaints about water pressure. Water pressure from the sink tap is very low though, it takes 20 seconds or so to fill the kettle. Our room window opened onto the back of the hotel and there was a gentle rumbling of heating systems or laundry machines or something all night but absolutely not enough to keep us awake. I would summarise by saying this is a pleasant stay for a couple for 1 or 2 nights, it's just a base and a perfectly middle of the road one at that. i would return for 1 night stays only

Stayed for 2 nights. Checked in after a long tiring journey and no offer to help with the bags even though lift was out of order, just pointed in general direction of our room and left to find it for ourselves. Room was smaller than expected. Tried the shower, barely any water pressure and was also concerned at the wires in the shower ceiling. Husband also needed to take his medication and couldn’t get any cold water out the sink, so went to reception to ask for a bottle of water. They said they had no bottles of water and gave him a jug of water instead. Bed was comfortable but that was the only plus. Staff seem generally pleasant, but place is quite dated and run down.

No lampshade No main light switch beside bed. Toilet door rubbing on new carpet. Needs easing. Dirty windows. Very poor decorations. Lack of protection when decorating. Paint on the floor in lift. Generally poor decorations throughout. Paint on door handles. Holes in wall where new tv fitted. Poor decoration in the hall and throughout hotel First room we were given the access to already occupied! Second room key not working when we returned. Breakfast price ridiculous. £20 for 7 items??? Lack of plug sockets. Tea/coffee mugs too small. Shower pressure not strong enough. One lift not working. Therefore No wheelchair access. Restaurant not open Saturday night when we arrived. Excuse given, lack of bookings! Poor quality furniture. No doors on wardrobe. Toilet seat insecure. No one on duty when we left!!