Best Western Plus Arosa Hotel

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Best Western Plus Arosa Hotel

Westernmauer 38, Paderborn, 33098, GermanyDettagli hotel
Best Western Plus Arosa Hotel
Best Western Plus Arosa HotelBest Western Plus Arosa HotelBest Western Plus Arosa Hotel
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1 notte

Recensioni degli ospiti

4.2/5
Molto buono
40 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.1
Servizio4.1
Pulizia4.2
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Tutte le recensioni(40)
Recensioni positive(21)
Recensioni con foto/video(1)
Recensioni negative(2)
Utente ospite
1 Letto Singolo, Camera Confort, Aria Condizionata, 18 Metri Quadrati
Soggiorno: Sep 2024
Lavoro
1 recensione
1.0/5
Pubblicata: Sep 13, 2024
Pay attention to their cancelation policy. The hotel is unwilling to come to a solution and not making any effort to compensate. Their communication strategy is to not communicate and hide behind ‘policies’. My booking organisation was willing to come to an agreement and tried 2 times to settle things, the hotel however was not. Poor poor service!
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Risposta dalla struttura: Dear guest, Thank you for your feedback. We offer different room rates with different cancellation conditions. These are linked to each other. You can view the exact conditions before you book and will also receive them after you have completed your booking. We look forward to welcoming you soon so that we can fully convince you of our services. All the best, your Arosa Team
Utente ospite
Soggiorno: Jun 2023
Lavoro
1 recensione
2.5/5
Pubblicata: Jun 25, 2023
It's good position and good sight-seeing but air condition didn't work and employee just said 'I'm sorry' and I had to sleep and sweat all night due to hot weather even hotel.
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Utente ospite
1 Letto Singolo, Camera Confort, Aria Condizionata, 18 Metri Quadrati
Soggiorno: Feb 2024
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: Feb 25, 2024
Nice hotel
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Risposta dalla struttura: Dear Guest, thank you very much for your great feedback. We are very pleased that you have enjoyed your stay with us. We are looking forward to welcome you back soon. All the best, your Arosa team
RSM
Soggiorno: May 2023
Lavoro
18 recensione
5.0/5
Eccezionale
Pubblicata: May 21, 2023
Paderborn ist nice city🇩🇪
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Woxinfeixiang
1 Letto Singolo, Camera Confort, Aria Condizionata, 18 Metri Quadrati
Soggiorno: Mar 2024
Lavoro
6 recensione
5.0/5
Eccezionale
Pubblicata: Apr 3, 2024
機場裏面非常便利
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Utente ospite
Soggiorno: Jul 2023
Famiglia
7 recensione
5.0/5
Eccezionale
Pubblicata: Jul 31, 2023
Alles sehr schön 🤩
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Utente ospite
1 Letto Singolo, Camera Confort, Aria Condizionata, 18 Metri Quadrati
Soggiorno: Sep 2023
Lavoro
16 recensione
3.0/5
Pubblicata: Nov 26, 2023
房間可以,早餐不錯
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Finn Spitzer
Camera Superior matrimoniale
Soggiorno: Aug 2022
Coppia
7 recensione
4.0/5
Molto buono
Pubblicata: Sep 12, 2022
Gutes Stadthotel
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Sbass1234
Soggiorno: Oct 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: Oct 19, 2024
Great stay. Clean, quiet and with good facilities. Secure Parking on site at 15 euros per day. Close to town and restaurants. Staff really friendly and helpful. Breakfast was really nice with loads of choice to suit everyone. Bar cosy with a late night bar menu.
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Risposta dalla struttura: Dear Sbass1234, thank your very much for your nice feedback. We really appreciate and looking forward to welcome you again. Your Arosa-Team
Robb4922
Soggiorno: Aug 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: Aug 7, 2024
Beautiful rooms and hotel is kept to an excellent standard. The staff are superb, extremely efficient but so friendly at the same time. Breakfast has a great variety of choice and has an excellent standard. There is an open air section to enjoy your breakfast on a nice morning. I would thoroughly recommend this hotel. It is also in an excellent position to explore Paderborn.
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Risposta dalla struttura: Dear Robb4922, thank you very much for your kind words. We are very pleased that you enjoyed your stay as well as our service. It makes us very happy that you enjoyed all our amenities. We are delighted to pass on your kind words to our colleagues. We look forward to welcoming you back soon. All the best, your Arosa Team
SK252729
Soggiorno: Jul 2024
Lavoro
3.0/5
Pubblicata: Jul 9, 2024
Overall hotel is OK. It is one of the best in the city but that does not mean it is good. Rooms were fairly warm and stuffy as the AC was poor. Breakfast was OK at best. Pillows have an air bladder in them which makes them "interesting" but not good. Need to invest in real pillows. Hotel has a pool and sauna on the top floor. They really need to invest in small gymnasium with a weight machine or two, a couple of treadmills, and maybe an elliptical. The staff, especially in the lounge / restaurant were quite good.
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Risposta dalla struttura: Dear SK252729, thank you for your feedback. Your Arosa-Team
Priscila S
Soggiorno: Jan 2024
Lavoro
5.0/5
Eccezionale
Pubblicata: Jan 24, 2024
I am a corporate flight attendant and stayed only for one night. Staff is great, well located and Marius from F&B was absolutely unstoppable and amazing, helped me with all my special orders and was always smiling. Super recommend this hotel :)
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Risposta dalla struttura: Dear Priscila. Thank you so much for your review and your warm words. We really appreciate and looking forward to welcome you again. Your Arosa-Team
tandvratcliffe
Soggiorno: Oct 2023
Altro
4.0/5
Molto buono
Pubblicata: Oct 19, 2023
Return trip to Paderborn to meet up with old friends. This is the best hotel in the centre in my opinion. Views of the Dom from the room are fabulous. Can be noisy as it is in the centre of a busy city but you are near everything. Plenty of options for breakfast nearby if you don't want the 17 euro buffet.
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Risposta dalla struttura: Dear tandvratckliffe, thank you very much for your feedback - we really appreciate and looking forward to welcome you again. Your Arosa-Team
claudi2511
Soggiorno: Nov 2023
Coppia
3.0/5
Pubblicata: Nov 27, 2023
Wir hatten eine Übernachtung in diesem Hotel und ein DeLuxe-Zimmer gebucht. Dieses war wirklich toll, sehr geräumig, gut ausgestattet, sauber und mit tollem Ausblick (mit bodentiefen Fenstern). Auch das Bad war sehr groß und mit vielen Ablagemöglichkeiten. Alles in allem waren wir mit dem Zimmer äußerst zufrieden! Der Empfang ist nicht besonders hervorzuheben. Ich hatte Geburtstag und das ist niemandem aufgefallen. Das ist man von anderen Hotels anders gewohnt, aber nicht weiter tragisch. Jeglichen Service haben wir im Hotel nicht genutzt, weder Restaurant noch Frühstück. Das Restaurant haben wir uns angesehen. Wir fanden dieses nicht wirklich gemütlich und ansprechend. Gleiches gilt für die Bar, in der wir am Abend noch einkehren wollten. Wir haben uns ein Getränk mit auf`s Zimmer genommen, das war gemütlich... Die Lage des Hotels ist sehr gut.
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Risposta dalla struttura: Sehr geehrte claudi2511, vielen Dank für Ihre Bewertung. Es freut uns sehr, dass Sie Ihre Zeit bei uns im Haus genossen haben und in Ihrem Zimmer entspannen konnten. Wir bedauern es sehr, dass Sie unser Restaurant First Floor, sowie unsere Hotelbar nicht ansprechend gefunden haben. Bei einer Reservierung wird uns nicht vorab mitgeteilt, wann jener Gast Geburtstag hat. Aus diesem Grund können wir dies nicht vorab wissen und entsprechend handeln. Wir wünschen Ihnen alles Gute nachträglich für Ihr neues Lebensjahr und würden uns freuen Sie bald wieder begrüßen zu dürfen. Beste Grüße, Ihr Arosa Team
Utente ospite
Soggiorno: Jun 2023
Famiglia
5.0/5
Eccezionale
Pubblicata: Jun 7, 2023
Ich war rund um zufrieden mit dem Hotel, mein Zimmer wurde immer gut gereinigt und alles wurde immer aufgefüllt. Das Frühstück war auch super und das Personal sehr aufmerksam, alles wurde immer schnell nachgefüllt. Das ganze Hotel war sehr ruhig, man hat nichts aus den Nachbarzimmern gehört. Das gesamte Personal war sehr freundlich und hilfsbereit. Die Lage des Hotel ist super, keine fünf Minuten bis in die Fußgängerzone.
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Risposta dalla struttura: Sehr geehrte Riediger87, vielen herzlichen Dank für Ihre wundervolle Bewertung! Es freut uns sehr, dass Sie Ihre Zeit bei uns genossen haben und in Ihrem Zimmer entspannen konnten. Mit großer Freude geben wir Ihre netten Worte an unser tolles Personal weiter. Schon jetzt freuen wir uns auf Ihren nächsten Besuch. Beste Grüße, Ihr Arosa Team