Tru by Hilton Oxford

Posto molto carino ci tornerei?

It was one of the best hotels very modern and very clean! They exceeded all of our expectations. They had a pool table and reading area so just kinda hang out . I love the hardwood floors in the room, the shower head not only adjusted but the water pressure was fabulous best hotel shower ever! The fact that they have squeeze bottles of shampoo, conditioner and body wash mounted instead of those tiny bottles most hotels give. I bring my own due to having so much hair they tiny bottles are never enough, but tru has you covered, the bed was very comfortable and biggest flat screen I have even seen in a room , the window let me tell you about the window omg very large window with 2 shades one shade would let some light in the second shade was a blackout when it’s closed you have no idea if the sun is up or not. The breakfast had lots of options not only to eat but to drink as well loved that and coffee 24/7 how can you go wrong . Very friendly staff , they worked with us on late checkout due to my husband having a procedure being done @2pm and late checkout is at 12 the manager was so kind once we told he why we were in town and allowed us to check out at 1 without question. Tru is Oxford is definitely the place to stay❤️❤️❤️

really liked the hotel, clean and quiet. only complaint, the refrigerator in my room did not work.

New, clean & modern. It was kind of away from town & had to drive wherever we wanted to go but not far.

Room was clean and comfortable, didn't like the pillows, and there was only a little bit of body wash in the shower. Was very quiet and i did get a good night's rest. Would suggest a night light so i don't have to leave light on in bathroom. I like the concept of the shampoo, conditioner, body wash they have but i have arthritis in my hands and it makes it hard to squeeze to get the product out of the bottle. Staff was very nice . Weird that there was no one at the front desk when i checked out at 4 am just a box that says to put keycards in

This is a nice clean quiet hotel I felt very welcomed breakfast was great employees were very nice and always had smiles on their faces!!! Loved the shower I was looking for a microwave but it was down stairs in the lobby

Extremely too loud in the rooms. You could hear everything going on all around you. From things being dropped on the floor to showers and tv.

Cold shower and front desk response was extremely upsetting. Hot water not working, but I had to take a shower and leave on time. Sunday morning desk person escalated the situation by claiming I yelled at her and was disrespectful. Truth is I assertively registered my complaint as well as anyone who is freezing cold out of a shower they paid premium rates for. She seemed more concerned w the respect she received and how people should be allowed to speak to her. In light of situation I said sorry you have to deal w me and I know you don’t control these situations, but this is no way to handle it on your end. She continued to argue w me saying I was yelling and disrespectful. I know how to register a complaint. My tone was not soft or nice, but it was not loud or disrespectful to anyone personally. Plumbing is in need of repair and it’s a known situation according to discussions w manager. I was not made aware prior to my cold shower, but I found out the hard way.

No microwave in the rooms and the breakfast was exaggerated other than that the lady that checked me in and out and the stay was pleasant.