Mercure Tokyu Stay Osaka Namba

Hotel con un servizio davvero eccellente, adoro la posizione e la camera d'albergo così confortevole, solo che la stanza è chiara e un po' buia. Ma adoro questo hotel, torneremo di nuovo!

-Un'esperienza alberghiera così orribile! Il personale addetto alle pulizie teneva aperta la porta della mia camera dopo la pulizia. Quando sono tornato in hotel dopo pranzo, l'ho trovato e mi sono lamentato di persona alla reception. Il personale della reception mi ha semplicemente chiesto scusa. Mi chiedevo come l'hotel garantisse la sicurezza e la sicurezza dei clienti. averi? -Le tazze erano molto sporche. - Il personale addetto alle pulizie non ha riempito la carta velina dopo la pulizia.

Location is near to the Shinsaibashi street, exit from the Shinsaibashi train station and either take the elevator from Parco or take the escalator from exit 6 to reach the ground level. Family mart is just opposite the hotel & there are many food options available nearby. Cleanliness was ok, but perhaps the decoration and furnitures are in dark colour, you could see quite obvious dust going around. There is a limited (empty bins & change towels) or full house keeping option every day. They do not top up the bottles of water if you have not consume the current ones placed inside the room. The washing machine & microwave in the room works well. Laundry soap is also provided. There is a QR code for you to scan to operate the washing machine. One minus point is there is no drying rack or enough hangers going around if you were to wash one full load (total 6 hangers provided in the room). The room was well lit in the day as there is a big window and sunlight can shine in. Night time is abit insufficient as the lights inside the room are too dim.