Hotel Noum Osaka

Staff were really friendly. Helped make some restaurant recommendations for us. Would stay here again.

hospitality is amazing, great staff and amazing breakfast too. very reasonable prices.

The room that we had was a little cosy but overall a hostel that has what you need. The staff is friendly. There’s a nice cafe downstairs and a rooftop upstairs overlooking a good view. However just a little far out from the station (~9min walk) it’ll bother you if you have to make a few trips out.

酒店設施很新 雖然面積小，但是非常温馨和清新 5樓有飲水機冰箱微波爐洗衣機，很方便 1樓可以喝咖啡喝酒吃點心，從早7點到晚11點 服務態度特別好 不是每天都打掃衞生和更換床品浴巾的，很環保

床品太潮濕了，空調出風口設計有問題對著頭頂吹，很容易生病。不推薦

The staff was amazing and never stopped smiling. They made the stay great, and the rooms were clean and comfy as well !

Although listed as suitable for two people the room was so small only one person could be moving around the room at a time if the other was in the bathroom or in bed. There was nowhere to put luggage except on the floor, which took up precious floor space. The bed was also very small and up against a wall so that one person sleeps crammed up against the wall. There’s no room to get out of bed without climbing over the other person. The room is also very spartan and made me think of a bad dorm room with a few cheap pieces of IKEA furniture, which were a small desk made useless by two stools so small only a child could use them, a single lamp on the headboard and a plastic plant hanging from the ceiling. We pushed the stools under the desk for a little extra floor space. We arrived at noon and we were not permitted to check in until 3pm, unlike every other hotel we stayed at in Japan. We were eager to secure a dinner reservation but the woman at the front desk refused to call the restaurant until after we had checked in at 3pm, and by that time the restaurant had no more reservations. The single duvet on the bed was not sufficient for two people to stay warm so we asked for a second duvet. We were instead given two blankets. The bathroom is functional. On the plus side, there is a cute rooftop that I imagine could be nice when the weather is warm but which is useless in December, and the location is good with the river and two nearby train stations and restaurants. There is also a cute cafe/lobby with overpriced Western style food and coffee but we felt that the hotel’s whole design was intended to force you out of the terrible room and into the cafe to spend money. After the bad check in experience and given the terrible room, we weren’t inclined to spend our time or money there. Each morning we just wanted to leave as soon as possible. There are a lot of very positive reviews of this hotel. We really don’t know why. We had a very different experience and would look for a different hotel if we could do it over again.

This was an amazing stay and I wish I could give them more stars! One of the workers, Shin, is a very lovely and kind man. My flight was originally delayed which meant I missed my first night in the hotel, however he assured me I would be able to check in the next day no issue. However the next day I got lost and missed the check in time for the hotel a second time. He still let me check in on the third day without any extra chargers, and in the end offered free breakfast and dinner to make up for the fact I missed the first two nights if my stay even though me missing those nights wasn't his fault. The rooms are clean and have very cute Devore, the breakfast and tea is absolutely amazing as well. They even offer a headspa service which was a lovely surprise that I wasn't originally aware of. Please if you're saying in Osaka, stay here. It's an amazing experience and the workers are lovely.

Much smaller room but ok for 2 people with large suitcases.