1 Chome-1-7 Nishiawaji, Higashiyodogawa Ward, Osaka City, Osaka Prefecture, 533-0031, JapanDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.2/5
Molto buono
134 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.3
Strutture e servizi4.0
Servizio4.2
Pulizia4.3
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Tutte le recensioni(134)
Recensioni positive(128)
Recensioni con foto/video(18)
Posizione conveniente(37)
Pulito e ordinato(29)
Soggiorno meraviglioso!(18)
Personale amichevole(17)
Troppo rumore(15)
Ottimo rapporto qualità-prezzo(12)
Trasporti comodi(12)
Vicino all'area commerciale(7)
Recensioni negative(6)
Utente anonimo
Camera matrimoniale Semi - non fumatori
Soggiorno: set 2024
Solo
52 recensione
5.0/5
Eccezionale
Pubblicata: 13 ott 2024
Went to the wrong hotel. For this hotel, reach via JR EAST exit..
Traduci
Risposta dalla struttura: Thank you very much for choosing Via Inn Shin-Osaka out of many hotels.I ended up going to a different hotel again.We are very sorry.There are 3 Via Inn stores at JR Shin-Osaka Station, and the closest store to our hotel is the JR Shin-Osaka Station East Exit.If you have any questions in the future, please feel free to contact us by email or phone.Last but not least, thank you for taking the time out of your busy schedule to post a review.Via Inn Shin-Osaka Manager
flower11
Camera Deluxe singola
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 11 gen 2025
The location is excellent! It's just a few steps from Shin Osaka Station, which makes it very easy to access various attractions in Osaka, Kyoto, and Kobe, especially if you're using a JR Pass or public transport. There are plenty of restaurants and convenience stores around the hotel, so it's very convenient if you need a quick bite or anything else.
Traduci
Risposta dalla struttura: Thank you very much for using Via Inn Shin-Osaka.We are very happy to receive your compliments regarding our location and convenience.We would also like to thank you for your high evaluation.We hope that you will use Via Inn Shin-Osaka when you come to Shin-Osaka.Thank you very much for taking the time out of your busy schedule to post your review.Via Inn Shin-Osaka Manager
kennykit
Camera Ospiti (per una persona, non fumatori)
Soggiorno: dic 2024
Solo
18 recensione
3.7/5
Pubblicata: 7 gen 2025
Stayed at an average hotel with minimal service. The room was generally clean, meeting basic expectations. The staff was polite but not particularly attentive or proactive. Limited amenities and services make it suitable for short stays or budget travelers seeking simplicity. Don’t expect anything beyond the essentials.
Traduci
Risposta dalla struttura: Thank you very much for using Via Inn Shin-Osaka.We are very sorry to hear that you were not satisfied with your stay.The staff was not attentive enoughWe apologize for the inconvenience.We will make sure that this kind of thing does not happen in the future.Thank you very much for taking the time out of your busy schedule to post your review.Via Inn Shin-Osaka Manager
Ranon
Camera matrimoniale Semi - non fumatori
Soggiorno: dic 2024
Solo
5 recensione
5.0/5
Eccezionale
Pubblicata: 3 feb 2025
Bit of confusion with the other similarly named VIA inn but overall was ok
Traduci
Risposta dalla struttura: Thank you for using Via Inn Shin-Osaka.
There are three Via Inn Hotels in Shin-Osaka. I'm sorry if it's hard to understand.
Thank you for posting your review. If you have a chance, please use us again.
Susiana
Camera matrimoniale Semi - non fumatori
Soggiorno: lug 2024
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 5 ago 2024
After being abandoned by previously booked hotel, Trip.com help us to book another new Hotel which is Via In JR Osaka hotel. It is very convenience tiny and tidy.
The owesome services is really irreplaceable. Thank you so much
Traduci
Risposta dalla struttura: Thank you very much for using our hotel.
Thank you for evaluating us a lot.
Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service.
We look forward to seeing you soon on your next visit.
M Helmi Roslan
Camera Ospiti (per una persona, non fumatori)
Soggiorno: gen 2024
Lavoro
7 recensione
5.0/5
Eccezionale
Pubblicata: 6 feb 2024
Short distance walking from east gate Shin-Osaka station.
Check in was super fast and front desk staff is very friendly and communicate well.
Room is very neat. Facing a Shinkansen track.
Breakfast provided.
Traduci
Risposta dalla struttura: Thank you very much for using Via Inn Shin-Osaka.Also, we would like to sincerely thank you for letting us know that you enjoyed your stay with us.Our hotel has rooms where you can see the Shinkansen, so please feel free to contact us.Via Inn Shin-Osaka Manager
Utente anonimo
Camera matrimoniale Semi - non fumatori
Soggiorno: mag 2024
Solo
2 recensione
4.7/5
Fantastico
Pubblicata: 8 lug 2024
The hotel is located in a very good and convenient location next to the train station and the staffs are friendly despite that there are some limitation in English communication. Overall, the experience is very pleasant.
Traduci
Risposta dalla struttura: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
Kanyanat
Camera matrimoniale Semi - non fumatori
Soggiorno: mag 2024
Coppia
1 recensione
3.0/5
Pubblicata: 15 giu 2024
I went to hotel at 12.00 o'clock I said "check in" to one of front officer She said to me in Japanese and I was didn't understand. I said again "Check in" Actually I know the check in time it's 3 pm. But I hope the hotel will said to me to keep luggage first. I didn't expect to check in at 12 o'clock. And yes. She said to me to keep luggage first. But that time I was disappointed about the front officer didn't talk with me in English. And I said Check in 2 times to her. I feel like she don't want to talk with me and feel she don't welcome me. 😞
Traduci
Risposta dalla struttura: Thank you for using Via Inn Shin-Osaka.at check-inWe apologize for not being able to guide you smoothly.We will take care to prevent this from happening in the future.Thank you for taking the time out of your busy schedule to post a review.Via Inn Shin-Osaka Manager
Ventrasee
Camera matrimoniale - non fumatori
Soggiorno: mar 2024
Coppia
10 recensione
5.0/5
Eccezionale
Pubblicata: 3 mag 2024
This is one of the best hotels we stayed in Osaka. It is a distance away from the train station. It is a good location for a day trip to Miyajima and Hiroshima. We had comfortable sleep. I love the table where I can sit down and use my laptop comfortably. They have breakfast buffet but we don't need breakfast, as we prefer to sleep it. They have massage on site but unfortunately we didn't had time try it.
Traduci
Risposta dalla struttura: Thank you very much for using Via Inn Shin-Osaka.Thank you again for your feedback.I am very happy to read that you had a comfortable stay.We will continue to strive to improve our services to ensure your satisfaction.We look forward to seeing you again.
Mengyuan
Camera matrimoniale - non fumatori
Soggiorno: mar 2024
Solo
3 recensione
3.7/5
Pubblicata: 7 apr 2024
The soundproof is really terrible and I can hear the neighbor room talking loud at 3 am. The staff gave me the room by the rail and it’s very noisy till midnight.
Traduci
Risposta dalla struttura: Thank you very much for using our hotel.
We would also like to thank you for your feedback.
We apologize for making you feel disappointed despite your high expectations. In the future, we will strengthen patrols and strive to provide a comfortable experience for our customers.
We will continue to work hard every day to provide comfortable services and facilities from the customer's perspective, and we look forward to your continued patronage.
Based on the opinions we received this time, we will continue to work hard to improve our services.
We would be happy if you could use our hotel again without worrying about this.
Sun PM
Camera matrimoniale Semi - non fumatori
Soggiorno: nov 2023
Viaggio con amici
103 recensione
5.0/5
Eccezionale
Pubblicata: 3 gen 2024
Location is good. Just a few minutes walk from shin Osaka station.
Frontline staff is friendly. Check in process is effective.
Room is small but clean and warm.
Traduci
Risposta dalla struttura: Thank you for choosing Via Inn Shin-Osaka. We would also like to thank you for your feedback regarding your stay. We apologize for the inconvenience caused by the size of your room, but we hope you will use our hotel again.Thank you for your review.General Manager
LMAK
Camera matrimoniale Semi - non fumatori
Soggiorno: nov 2023
Famiglia
6 recensione
4.0/5
Molto buono
Pubblicata: 25 dic 2023
It's very value for money for how much we paid for a hotel room in the heart of Osaka near Shin-Osaka JR/MTR Station. The room is in fact slightly larger than we expected and the in-room facilities are considered very good for the price we paid. The room is clean too. Will surely come back to stay again!
Traduci
Risposta dalla struttura: この度はヴィアイン新大阪をご利用いただきありがとうございます。お部屋や清掃についてお褒めいただきありがとうございます。LAMK様のまたのご利用、スタッフ一同お待ちしております。ヴィアイン新大阪 支配人
Andrew kv
Camera matrimoniale Semi - non fumatori
Soggiorno: ago 2024
Coppia
19 recensione
4.0/5
Molto buono
Pubblicata: 24 set 2024
Good location. Room too small
Traduci
Risposta dalla struttura: Thank you for staying with us. Thank you for posting your thoughts. We also have slightly larger rooms, so we look forward to using you again next time.
Maurice@hk
Camera matrimoniale Semi - non fumatori
Soggiorno: nov 2022
Coppia
5 recensione
4.2/5
Molto buono
Pubblicata: 18 dic 2022
The room is small to be honest and as it is semi-double bed it just fit for couple. But the location is good and very clean. So it is a good choice for budget travelers.
Traduci
Risposta dalla struttura: Thank you very much for using Via Inn Shin-Osaka. Thank you very much for your compliment on the location. However, we apologize for the inconvenience caused by the small size of the room. We hope you will continue to use Viain in the future. General Manager