St Kita Ofuka West District, in the area for, Kita Ward, Osaka City, Osaka Prefecture, 5300011, JapanDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.6/5
Ottimo
66 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.5
Servizio4.5
Pulizia4.7
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Tutte le recensioni(66)
Recensioni positive(63)
Recensioni con foto/video(23)
Personale amichevole(19)
Camere magnifiche(17)
Ottimi servizi(9)
Trasporti comodi(9)
Ottima colazione(7)
Ottimo design(6)
Vista meravigliosa(6)
Vicino all'area commerciale(6)
Recensioni negative(3)
Utente ospite
Camera accessibile ai disabili (letto a due piazze)
Soggiorno: gen 2025
Coppia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 feb 2025
Hotel is newly built and connected to Osaka Front / Intercontinental Hotel, such a good location with good value for money! Staffs are attentive and friendly. Room is big and modern too.
Traduci
Risposta dalla struttura: Thank you for staying at Canopy by Hilton Osaka Umeda and writing us a valuable feedback.It's great to know that you found our staff attentive and friendly, as we strive to provide excellent service to all our guests. We're also pleased that you appreciated the spacious and modern room. We hope to welcome you back for another enjoyable stay in the future!
Utente ospite
King Canopy Room
Soggiorno: dic 2024
Coppia
7 recensione
5.0/5
Eccezionale
Pubblicata: 15 gen 2025
Hilton’s Canopy is their offering, similar to Marriott’s W hotel chain. Newly built, it is located next to the Grand Front in Osaka. Can be difficult to find upon arrival at Osaka Station, but with a little patience, you will be rewarded as it can be a sanctuary away from the crowds.
Traduci
Risposta dalla struttura: We are delighted you chose Canopy by Hilton Osaka Umeda for the first time!We look forward to welcoming you back to our hotel in the not so distant future.
Utente ospite
Camera Premium con 2 letti singoli
Soggiorno: dic 2024
Viaggio con amici
3 recensione
4.2/5
Molto buono
Pubblicata: 6 gen 2025
Very new hotel, location, service, and hotel breakfast was excellent.
Need to wait for map to improve uber and taxi don’t know where to drop off
Traduci
Risposta dalla struttura: Thank you for staying with us and sharing your experience.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We hope to have an opportunity to serve you again on your next trip to Osaka.
Abdulla
King Canopy Room
Soggiorno: nov 2024
Viaggio con amici
12 recensione
4.7/5
Fantastico
Pubblicata: 30 dic 2024
Very good and new hotel but difficult to find the entrance from the road if coming by taxi or car. otherwise excellent in other aspects!
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about the quality of our hotel.Regarding the difficulty in finding the entrance from the road, we understand this can be frustrating. We will look into ways to improve the signage and visibility of our entrance to make it easier for guests arriving by taxi or car. Your feedback is valuable, and we will use it to enhance the experience for future visitors.We strive to provide a comfortable and memorable stay for all our guests, and it is gratifying to know we succeeded in that regard.Thank you again for your review. We hope to have the opportunity to welcome you back soon.
Nick 尼可
Twin Room With Premium View
Soggiorno: ott 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 1 dic 2024
And, my room number 1905 ; I have left a pink [external mobile battery] can you help shipping back to Taiwan
19F., No.1351 Zhongzheng Rd., Taoyuan City, Taoyuan county., Taiwan
Name: Nick Chien
Number: +886920605333
Traduci
Utente ospite
King Canopy Room
Soggiorno: ott 2024
Solo
5 recensione
4.5/5
Ottimo
Pubblicata: 14 gen 2025
Good location, though a bit off from the main Umeda shopping / dining area, but it is a brand new hotel, so you cannot expected it be in the prime location in the developed Umeda area.
Very big and spacious room, in terms of hotel room size in Japan in general. Heating is a bit too strong in the room, so you may feel quite dry in the room.
The stairs connecting the main entrance to the roadside and the mall of the hotel is a problem to those travellers with big suitcase, it is not easy to locate the elevators.
Minor errors here or there but still a great choice if you would like to stay at Umeda area.
Traduci
Risposta dalla struttura: We are honored that you chose the Canopy by Hilton Osaka Umeda amongst the many hotels in Osaka.We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations.We will continue to work hard to improve our service and look forward to welcome you back again soon.
Utente ospite
King Canopy Corner Suite
Soggiorno: nov 2024
Coppia
9 recensione
5.0/5
Eccezionale
Pubblicata: 16 feb 2025
The hotel is new, well-kept, friendly staff, and the room has a wonderful view of the city.
Traduci
Risposta dalla struttura: We are honored that you chose the Canopy by Hilton Osaka Umeda amongst the many hotels in Osaka.We're thrilled to hear that you enjoyed your stay with us. Our team works hard to maintain a welcoming atmosphere, and it's great to know that you appreciated the friendly service. We're also glad you loved the view from your room! We hope to welcome you back soon for another wonderful experience.
Utente ospite
Camera Premium con 2 letti singoli
Soggiorno: nov 2024
Coppia
2 recensione
5.0/5
Eccezionale
Pubblicata: 4 gen 2025
One of the best hotels in Osaka. Definitely recommend this hotel. Excellent staffs.
Traduci
Risposta dalla struttura: Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience during your stay with us. Our team works hard to provide excellent service, and your recommendation means a lot to us. We hope to welcome you back on your next visit to Osaka!
michaelcwman
Camera Premium con 2 letti singoli
Soggiorno: set 2024
Famiglia
1 recensione
4.5/5
Ottimo
Pubblicata: 1 nov 2024
Excellent staff service, but location a little far from the shops and biggest issue is the shower is not covered. I shared the room with family member, I don't want them seeing me naked!!! This room design is crazy, that was the most disappointing part for the price I paid (400 USD for one night)
Traduci
Risposta dalla struttura: Thank you for taking the time to share your feedback with us. We are sorry to hear that our facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.
Utente ospite
Twin Room With Premium View
Soggiorno: dic 2024
Famiglia
2 recensione
4.0/5
Molto buono
Pubblicata: 6 feb 2025
we have a pleasant stay
Traduci
Risposta dalla struttura: Thank you for your kind words! We are thrilled to hear that you had a pleasant stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!
Utente ospite
Twin Room With Premium View
Soggiorno: nov 2024
Viaggio con amici
20 recensione
5.0/5
Eccezionale
Pubblicata: 6 gen 2025
nice place
Traduci
Risposta dalla struttura: Thank you very much for your kind review.We certainly look forward to welcoming you back to stay with us when you next visit Osaka.
Risposta dalla struttura: 感謝您分享您的反饋。我們非常重視客人的意見,並對您在我們酒店的體驗感到遺憾。我們會立即與清潔團隊溝通,確保房間的衞生狀況得到改善。您的意見對我們非常重要,我們會努力提升服務質量,確保每位客人都能享受到更好的入住體驗。再次感謝您的反饋,希望未來有機會為您提供更好的服務。
Risposta dalla struttura: 感謝您入住大阪梅田嘉悦裏希爾頓酒店並對我們的服務給予如此積極的評價。我們非常高興您和家人都度過了愉快的時光。作為酒店,我們始終致力於為每位賓客營造舒適的住宿體驗。我們注意到您對酒店的地理位置、設施以及員工服務等方面都很滿意,這讓我們感到非常欣慰。您詳細的反饋對我們改善服務質量很有幫助。我們真誠地感謝您的支持與信賴,期待未來有機會再次為您提供優質的住宿體驗。祝您生活愉快,旅途順利!