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5 stelle

Loews Portofino Bay Hotel at Universal Orlando
4.3/5103 Recensioni

Loews Portofino Bay Hotel at Universal Orlando

Universal Studio Orlando / Sea World Orlando|2.89km dal CHANEL
Our family booked a AAA vacation package purchasing multi day Universal park passes plus a weeklong hotel stay at this deluxe, Italian-themed resort. We would book here again in a heartbeat! From the moment we arrived at the hotel, every team member went out of their way to make us feel happy and welcomed. We booked a club room, which is located in the section very near the club lounge, the laundry room “lavandería”, and both the Villa and Beach pools. All the accommodations were great: the beds were super comfortable, the bathroom was huge and modern, the pools were gorgeous and big enough to not feel cramped, and the staff everywhere was super helpful. In particular, Allie at the club lounge was incredibly attentive and social; we enjoyed talking with her each time we saw her. Gilberto was the very friendly and approachable concierge person in the main lobby who came right up to us to make sure we were alright. And Sara was a poolside server who was just the most prompt and professional waiter we’d ever had; she handled her entire section of customers just wonderfully. I’m sorry I didn’t catch the names of so many other nice folks that attended to us, but they included the handsome older gentleman that we also encountered in the club lounge, and the woman in the inside souvenir shop who gave us advice about where to find a particular item. We have stayed at several deluxe Disney properties, and it was remarkable to consistently encounter such hospitality at every point of our stay. The other thing that we found really helpful was that you could text the concierge team with any questions or requests. We ended up using that feature a lot, and it helped us to plan our day and meals. The team of folks promptly answered us each time, it was awesome to not have to call or walk down to the lobby every time we had a small question. I recommend that those who are considering booking here choose a club room if you can, so you have access to the exclusive club lounge, which serves full breakfast and dinner options (not just small hors d’oevres). This is a big difference from comparable deluxe resorts which mainly serve small snacks versus actually meal-sized proteins, vegetables and starches. So if you wanted to have a nice dinner in the club versus go to a full service restaurant, you could absolutely do so here.

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Viaggio di lavoro

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Colazione

Extended Stay America Suites - Orlando - Orlando Theme Parks - Major Blvd
3.4/5100 Recensioni

Extended Stay America Suites - Orlando - Orlando Theme Parks - Major Blvd

Universal Studio Orlando / Sea World Orlando|2.37km dal CHANEL
Do not book here. I do not want you to make the same mistake I did. The moment I walked in, I was calling customer service to change my reservation. There was no refund, no other availability and no other choice than to stay here or drive 4 hours back home. I chose to stay and make the best of it. I was on the phone and waiting for the front desk/manager to come check us in for over 30 minutes. Her and another employee were cleaning or repairing something on another floor. This is a list of what went wrong. In the room: 1 burner did not work The 2nd barely warmed up Bath tub did not train immediately, a pool of water would sit there for a good 10 minutes. The sink in the bathroom leaked The carpet is old and dirty One morning we were told the water was going to be shut off. We were not told how long it was going to be shut off but to collect water in case we needed it. The water was shut off around 1 o’clock and didn’t come back around until four. Obviously this was an inconvenience for us and for the hotel staff. If you need your bedsheets changed you need to remove them from the bed take them downstairs and have them washed. When we did this the water was shut down and nothing was washed. After multiple visits to the front desk we were given 2 sheets because the fitted sheets were not ready. Same goes for the towels. We got 1 clean towel at a time. The breakfast area smells like a dirty run down diner. The lobby, the hallway, the elevator all of them smell old moldy and grimy. This building needs a lot of repairs and maintenance. The staff say the are shorthanded. They were also overwhelmed by the amount of guest they received. The pictures do look like the rooms they just don’t convey exactly what the conditions are in each one. 1. I did not take pictures of the issues. 2. I barely took pictures of us in the room.

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Per famiglie

Loews Portofino Bay Hotel at Universal Orlando
4.3/5103 Recensioni

Loews Portofino Bay Hotel at Universal Orlando

Universal Studio Orlando / Sea World Orlando|2.89km dal CHANEL
Our family booked a AAA vacation package purchasing multi day Universal park passes plus a weeklong hotel stay at this deluxe, Italian-themed resort. We would book here again in a heartbeat! From the moment we arrived at the hotel, every team member went out of their way to make us feel happy and welcomed. We booked a club room, which is located in the section very near the club lounge, the laundry room “lavandería”, and both the Villa and Beach pools. All the accommodations were great: the beds were super comfortable, the bathroom was huge and modern, the pools were gorgeous and big enough to not feel cramped, and the staff everywhere was super helpful. In particular, Allie at the club lounge was incredibly attentive and social; we enjoyed talking with her each time we saw her. Gilberto was the very friendly and approachable concierge person in the main lobby who came right up to us to make sure we were alright. And Sara was a poolside server who was just the most prompt and professional waiter we’d ever had; she handled her entire section of customers just wonderfully. I’m sorry I didn’t catch the names of so many other nice folks that attended to us, but they included the handsome older gentleman that we also encountered in the club lounge, and the woman in the inside souvenir shop who gave us advice about where to find a particular item. We have stayed at several deluxe Disney properties, and it was remarkable to consistently encounter such hospitality at every point of our stay. The other thing that we found really helpful was that you could text the concierge team with any questions or requests. We ended up using that feature a lot, and it helped us to plan our day and meals. The team of folks promptly answered us each time, it was awesome to not have to call or walk down to the lobby every time we had a small question. I recommend that those who are considering booking here choose a club room if you can, so you have access to the exclusive club lounge, which serves full breakfast and dinner options (not just small hors d’oevres). This is a big difference from comparable deluxe resorts which mainly serve small snacks versus actually meal-sized proteins, vegetables and starches. So if you wanted to have a nice dinner in the club versus go to a full service restaurant, you could absolutely do so here.

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Leggi le recensioni degli ospiti sugli hotel di Orlando

Stai cercando un hotel vicino al seguente luogo di interesse: CHANEL? Confronta tariffe e recensioni delle camere per trovare il soggiorno ideale.
Clarion Inn & Suites Across from Universal Orlando Resort
3.9/5105 Recensioni
Universal Studio Orlando / Sea World
I figured my room would be like the picture with the small sofa- it was your standard room with 2 queen beds. Wish that it would have clarified that not all rooms have the sofa .
Extended Stay America Suites - Orlando - Orlando Theme Parks - Vineland Rd
3.5/590 Recensioni
Universal Studio Orlando / Sea World
Questo hotel ha il più amichevole personale di fronte, e mi è davvero piacere rimanere qui. Ti fanno sentire come la famiglia. E si trova in un posto così buono per ristoranti, anche a piedi, così come con i parchi tematici, ovviamente. Il posto è pulito e freddo, e ho goduto della nuova grande TV LG. La foto è incredibile, e posso spostarla per svegliarmi, al mattino. Allora, preparavo il mio caffè mattina in cucina, insieme a un po'di mangiare dal frigorifero a pieno formato.Non ridere, ma se sei un po' di germafobia, come me, ti piacerà il fatto che tutti i bagni sono nuovi! E per quanto riguarda la custodia, sono anche carini, e si accertano che le tolette e le lenzuola siano pulite, ma mi dispiace che non abbia trovato questo posto e che non sia venuto qui più presto.
Residence Inn by Marriott Near Universal Orlando
4.4/5114 Recensioni
Universal Studio Orlando / Sea World
La stanza è grande e la decorazione è buona.E'un grande rumore condizionato, ora non è caldo, e' chiusa.La colazione è gratuita, ma non si vuole niente per capire cosa è gratis.In totale, il rapporto di prezzo è buono, a 20 minuti da Global Film City.
Hyatt House Across from Universal Orlando Resort
4.4/5104 Recensioni
Universal Studio Orlando / Sea World
E'molto buono, molto vicino alla città di cinema globale, ci sono ristoranti vicino, molto conveniente, grande stanza, pulito, molto consigliato
Loews Portofino Bay Hotel at Universal Orlando
4.3/5103 Recensioni
Universal Studio Orlando / Sea World
Our family booked a AAA vacation package purchasing multi day Universal park passes plus a weeklong hotel stay at this deluxe, Italian-themed resort. We would book here again in a heartbeat! From the moment we arrived at the hotel, every team member went out of their way to make us feel happy and welcomed. We booked a club room, which is located in the section very near the club lounge, the laundry room “lavandería”, and both the Villa and Beach pools. All the accommodations were great: the beds were super comfortable, the bathroom was huge and modern, the pools were gorgeous and big enough to not feel cramped, and the staff everywhere was super helpful. In particular, Allie at the club lounge was incredibly attentive and social; we enjoyed talking with her each time we saw her. Gilberto was the very friendly and approachable concierge person in the main lobby who came right up to us to make sure we were alright. And Sara was a poolside server who was just the most prompt and professional waiter we’d ever had; she handled her entire section of customers just wonderfully. I’m sorry I didn’t catch the names of so many other nice folks that attended to us, but they included the handsome older gentleman that we also encountered in the club lounge, and the woman in the inside souvenir shop who gave us advice about where to find a particular item. We have stayed at several deluxe Disney properties, and it was remarkable to consistently encounter such hospitality at every point of our stay. The other thing that we found really helpful was that you could text the concierge team with any questions or requests. We ended up using that feature a lot, and it helped us to plan our day and meals. The team of folks promptly answered us each time, it was awesome to not have to call or walk down to the lobby every time we had a small question. I recommend that those who are considering booking here choose a club room if you can, so you have access to the exclusive club lounge, which serves full breakfast and dinner options (not just small hors d’oevres). This is a big difference from comparable deluxe resorts which mainly serve small snacks versus actually meal-sized proteins, vegetables and starches. So if you wanted to have a nice dinner in the club versus go to a full service restaurant, you could absolutely do so here.
SpringHill Suites Orlando at Millenia
4.5/5105 Recensioni
Universal Studio Orlando / Sea World
Questo hotel permette di portare animali da compagnia.Sono rimasti due notti e nessuno ha pulito la stanza in mezzo.Sento che c'è un salto. Ero in camera per meno di dieci minuti appena entrato. Mi sento insolito. Mi chiedevo di cambiare la stanza. La reception è stata cambiata molto felicemente, ma non è ancora migliorata. Il aria condizionata nella stanza è molto forte.Anche se c'è un grande centro commerciale accanto a lui, l'hotel è una nuova decorazione, con microonde e frigorifero, ci sarà una semplice colazione al mattino, il personale è molto amichevole, ma non scegliere di restare più.

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