Hotel in zona Thread Garden, Udhagamandalam

Loction is okay. Ambience is okay. But there are some cons. The room in which we stayed had few problems. Bathroom drains were clogged and water was covering the entire bathroom. The walls and curtains of the bathroom is full of fungus. Some of the lights were not working. 24*7 water heater is not available

Buona- La ospitità e gli standard di taj sono stati molto ben mantenuti. La zona del giardino è bella. La colazione è stata grande!! Non così bene - la suite 2 dormienti aveva solo un bagno e le suite sono in mezzo alla ricezione. Le camere individuali sono molto meglio

Abbiamo 2 persone rimasti qui per 2 notti. L'hotel era molto pulito e il personale è molto utile molto amichevole e supportivo. Il cibo fornito ci era come cibo fatto a casa. Hanno fornito acqua potabile calda in qualsiasi momento. E si trova anche vicino alla stazione ferroviaria.

Va tutto bene✅

The staff were warm and friendly, Basic stuff like room slippers, brush n paste Had to ask. About hot water Did not inform us about the timing was only available till 10am then only evening after 6pm this was ridiculous .

Location - close to the town. However, the road to the resort is very narrow. If one vehicle comes from the opposite side, both parties are stuck and have to move all the way back. Parking - Hotel parking space is less. One has to park one after the other and if one guest needs to remove the vehicle, they have to call all the other guests to move the vehicle. Reception - The lady staff at the reception is rude and not at all cooperative. Building - Very old building, lot of other buildings close by, not at all good view. Rooms - As the building is old, don't expect the room to be good. Toiletries were not available in the room. The towel provided on the first day was dirty. We had planned for the trip last minute, hence we missed out on all good resorts on the dates we wished to stay. Trip advisor gave this resort as very good, hence we booked 2 rooms for 2 days. When we came, we were not happy so at the reception we checked if we can update the room and we will pay for the same. That would cost us more. I would not want to pay so much more for this small hotel rather pay that money at Sterling and enjoy the ambience. We wanted to book at Sterling, unfortunately we missed the availability. There are pigeons all around the building.

Firstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel. The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested). To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration. The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated. The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake. In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty.