Hyatt Regency Seragaki Island Okinawa

We stayed for two nights, the first night was okay, we ate at the teppanyaki restaurant, which was good and the kids had fun talking to the friendly chef. Then second day there was tsunami alert, all sea activities were cancelled, we checked some indoor kids activities as alternative, but all have to pay, and not cheap. Thank god the swimming pool is open at least something for the kids to do. The second night I couldn’t sleep at all, as there is a big croackroach crawling around our bedside table I was so scared it will crawl to us when we sleep. We went during summer peak time, couldn’t believe I paid high price to go somewhere that I need to watch for croakroach all night. Restaurant booking system is stressful too, we did not have time to eat breakfast, there is a long queue at 7am something already.

This is the second time to stay with this hotel in 2 years. Location: 8/10 The hotel is located in the middle of Okinawa Island in Onna area. It takes around 50-55 mins drive from Naha airport. Some local restaurants and Lawson can be found around 5-10 walk around hotel. Nothing wrong with the location as we selected it. Service: 10/10 Booked the club lounge access with the express check in and snack time during the day. No words to describe its service as the smiles are everywhere and always be welcomed by everyone in the hotel. To highlight one thing that we needed a screwdriver to open a small cover of my son’s toy, the team was so good to fine one for me which I do not think a hotel needs to help me for a request like that. Facilities: 9/10 The outdoor swimming pools were closed due to the weather. Room Size: 10/10 The room size is excellent, more than enough for a family with a fantastic sea view, as you can see in the picture. 這是我在兩年內第二次入住這家酒店。 位置：8/10 酒店位於沖繩島的恩納地區，距離那霸機場約需50-55分鐘車程。周圍有一些當地餐廳和Lawson便利店，步行約5-10分鐘可達。選擇這個位置沒有問題。 服務：10/10 我們預訂了club lounge access，並享受了快速入住和白天的小吃時間。服務無法用言語形容，酒店的每個人都面帶微笑，讓人感到隨時受到歡迎。特別提到的是，我們需要一把螺絲刀來打開我兒子玩具的小蓋子，團隊非常好地幫我找到了，這樣的要求我認為酒店不需要幫忙。 設施：9/10 由於天氣原因，戶外游泳池關閉。 房間大小：10/10 房間大小非常好，對於家庭來說完全足夠，並且擁有如圖片所示的精彩海景。

Here is perfect Resort in Okinawa Island. Very nice service and atmophere. However it costs as much as they serve. Nevertheless here is really wonderful

I booked the Beach House zone with 2 bedrooms and 1 living room, and overall, it was a wonderful stay. The room condition was excellent—very clean, beautiful, and elegantly designed, with a stunning sea view. The facilities were well-equipped, especially the kitchen, which had everything we needed. One minor issue was that at night, when closing the bathroom door, there was a wind noise, so we had to keep the bathroom door open while sleeping. Transportation between the main building and the Beach House was convenient with a golf cart service. Additional costs included a parking fee and a resort fee of 300 yen per person per night. Breakfast around 7:30 AM was quite busy, but I really liked their online queue system, which allowed us to reserve our spot virtually without waiting in front of the restaurant. The resort had three swimming pools. The first pool, located right next to the sea, was disappointing—it was very dirty, with algae at the bottom. Another issue was that the edge of this pool facing the sea was too deep; anyone under 160 cm would not be able to stand, even though it’s the side with the best sunset view. The second pool was located slightly higher up, but we didn’t use it. The third was an indoor pool, which we also didn’t try. Staff service was excellent. They spoke English and Japanese fluently, and some could even communicate in Chinese. Around the hotel, there were also quite a few good restaurants within easy reach, which was very convenient. Overall, I was very impressed with almost everything, except for the cleanliness of the swimming pool.

Perfect place for family and kids. Nice outdoor swimming pools.