Onguma the Fort

Wow! What is there to stay about this place? We do not stay in 5 star places but this was the only way to make our trip to Namibia happen after a mix up with another hotel. The entire experience is nothing short of incredible. The welcome is incredibly friendly, with the main reception area having lots of water, a wonderful restaurant view of a watering hole with plenty of animals visiting throughout the evening. The accommodation is away from the main reception, and is very large. With an amazing veranda overlooking the outskirts of Etosha. You can expect to see wildebeests, other antelopes, warthogs and elephants. The food is nothing sort of amazing! We booked two guided tours, both with David and he is an expectionial guide - finding all of the major animals in Etosha and some lions on a sundowner. The experience was nothing short of amazing!

My companion and I arrived at Onguma The Fort in the evening. What splendor... The welcome ritual made us feel like distinguished guests... There was a great deal of elegance in the service and an attention to detail that we have rarely seen. For us, Onguma the Fort was the most beautiful hotel of our stay.

This place is magical! The view and the rooms are incredible. Everyone there is kind and helpful. Our guide, Tristan, was so knowledgeable and enthusiastic. The food, massages and staff were excellent. The attention to detail and the architecture are amazing. Our family of four had a fabulous time exploring the reserve, walking with elephants and driving into Etosha.

A 3 nights stay. The lodge is very good, but they have a security problem: we placed the wallets and the passports in the security box. We were stolen 400$. The lodge did not assume the responsability. Pay attention, this is not a safe lodge. They have a thieve among the staff.

We stayed for three nights as part of a tour. First and foremost the hotel has air conditioning. The rooms are spacious, clean, and provide great opportunities to view animals at the watering hole. The staff are superb. The heat in March was oppressive, and the staff worked hard in difficult conditions to make our stay enjoyable. The food was excellent. Had opportunities to dine on the patio and the animals “came to us.” For safety reasons you can’t walk around the property on your own, but the hotel has golf carts and they promptly come pick you up. All rooms have phones. Would highly recommend this property.

I have rarely been so embarrassed to write a review because it is very mixed... On the one hand the hotel itself is sumptuous! A remarkably well-executed, Moroccan-inspired palace with impeccable, friendly service, wonderful food, a magnificent location and a remarkable intimate “home” feel. On the other hand, we come here mainly for Safari and game drives. and there, it doesn't work. The first thing that sells luxury and service at a gold price would be to have only one family per vehicle. Nay!! And making everyone's desires coexist, which can legitimately be different, necessarily involves concessions that we are not prepared to make at this price!! And then the guides are frankly not very knowledgeable, don't "pull" and finally the environment is much too dense. good for the animals but… suddenly we don’t see them!! so hours of being tossed around in quality vehicles, with a guide who doesn't explain much, to possibly see a bird wanted by the other family while I came to photograph the big five. Big miss