Hotel a 3 stelle a Ommen

I would not recommend this hotel to anyone. Prior to the weekend we only had the booking confirmation e-mail, no extra information whatsover. Upon arrival the check in woman didn't know for sure if the room was already clean (we arrived at 16:00, check in is from 15:00...). The bed was made but there were flies in the room, dead musquitos on the walls everywhere, the toilet was dirty, there were stains on the floor, etc etc. Our balcony was next to the train passing, so there is that. It was 10 degrees outside but it was boiling hot in the room(?) We came for the Spa and were disappointed. You can only do treatments on saturdays appereantly, would have been nice to know that in advance. The steam room was broken, you have to leave the hot tub every 5 minutes to push a button the turn it on, there was mold, the swimmingpool smelled like old water and it was dirty everywhere. They don't explain anything to you at the hotel so you just have to figure out that you need a seperate card to access the spa, not just your roomkeycard. Almost all of the showers are cold or have no pressure. The restaurant is expensive and they had forgotton our reservation. I'm severly allergic to nuts and mentioned it in my booking information and again at the start of dinner. First course; cashew nuts in the salad. This has never happened to me in any restaurant ever. We've paid for the dinner with the booking, so only had to pay for our drinks. The price was 84 EUROS. Two teas, some water, and a bottle of wine. What the hell....

Dat gebeurt mij niet zo vaak! Als traktatie, o.a. voor het oppassen van mijn lieve kleinkinderen, hadden wij een cadeaubon gekregen. De organisatie die deze bonnen uitgeeft was echter failliet gegaan waardoor wij deze bon niet meer konden inwisselen. Wij, mijn kinderen en de desbetreffende hotels hadden dus een strop. Verrast waren wij dus, dat wij via artikelen, o.a. het programma ”Kassa”, informatie op internet vonden over het alsnog kunnen inwisselen (onder bepaalde voorwaarden)van de cadeaubon bij Hotel Wildthout te Ommen. We hebben een ontzettend gaaf weekend gehad. Ontspannen, gastvrij zijn we onthaald. De entourage van het hotel was geheel op ons lijf geschreven, sfeervol, netjes, niet hoogdravend. We kregen een verrassingsdiner voorgeschoteld , waar we onze vingers bij aflikten. Mooi geserveerd, met precisie klaargemaakt en met een juist glas wijn ondersteund. De avond was zwoel, het gezelschap aangenaam en de bediening vriendschappelijk. Het ontbijt de volgende dag was prima divers. Bedankt Nienke, Grethe, kok. We komen zeker weer en raden deze locatie bij vrienden en kennissen aan.

Great location and walking distance to shops and restaurants. However, no room service was provided, no clean towels or bins emptied. This is because of “Duurzaamheid” from hotel management. We believe “Duurzaamheid is Luiheid” and poor quality. Bathroom outdated and luxaflex too short to cover the bathroom window. No flyscreens on all the windows. Floor is making cracking noise when walking over it. The mini bar fridge has damaged front. The glasses were dirty at the breakfast buffet, what we showed to the staff. Breakfast buffet has been minimal (cut back in size) compared to other years. Staff forgot to bring champagne to the room on arrival whilst this was clearly communicated at front desk. Overall untrained staff what has no clue what they’re doing and clueless. Windows and outdoor terrace are dirty and there was no communication before arrival that the “beach” was closed due to high water in the river. There was simply no ambiance sitting outside overlooking the river and town. Overall prices of food and drinks are much higher than the neighbouring bars and restaurants. The price and quality are definitely NOT in line and it looks like the hotel management only wants our money. Definitely looking elsewhere next time.