Hotel con piscina a Omaha

A group of us stayed one night for work as we were conducting a workshop nearby. Facilities were fine -- clean room, clean facilities, well appointed. Poor service, however, soured my stay. At check in, staff could not find my reservation. Just matter of fact -- 'your name is not showing up.' I showed my reservation number and they still could not find it. After 15 minutes, still checking, still no apology. Not much communication or even 'sorry for the wait.' Almost a sense of annoyance. I called the folks in our bigger group who were waiting outside for me ... I asked them to go ahead to dinner so as not to lose our reservation. The 2 staff members could hear this but still no apology. After about 5 more minutes, I asked if it would take longer. Shoulder shrug, they did not know. It was only after I said that I have now lost my ride and that I will be late for dinner that they finally said 'sorry for the wait.” They also said that this HAPPENS ALL THE TIME. (hmmm.... if so, no change?) Next morning, new staff. I asked how to order the free breakfast as this was indicated during my reservation for the rate I reserved. Very curt, bordering on rude, staff said 'there is no free breakfast. Unless you can show me documentation, no free breakfast.” Staff went on and on saying there was no free breakfast, etc. rather loudly, too. This was annoying, embarrassing, and felt belittling -- making me feel like I was trying to be sneaky to get $7 worth of food . My colleague was already having her coffee and she was miffed and said she had the same exact treatment. Just as we were planning to go across the way to Scooters, staff member came to us, seeming to have a change of heart and said she would comp us breakfasts as she thought it was only right, as govt employees. Nice, but did not make up for the rudeness and embarrassment earlier. She then came back apologized, indicating that she did more checking and found that indeed there was free breakfast for our rates. I wonder whether admin is providing good work conditions or fostering healthy work culture. Staff at night and morning did not seem happy to be there. Hotel could have been nice but given the computer glitches and poor interface with staff, I will not be returning nor recommending this place to others.

The hotel was very clean and located in a great spot in Omaha. The staff was incredibly friendly as well. Would definitely recomend.

Se prenoti in Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel nel centro di Omaha, potrai raggiungere Henry Doorly Zoo e Charles Schwab Field Omaha in 10 minuti di auto. Questo hotel si trova a 0,4 km da Creighton University e 0,4 km da Ruth Sokolof Theater.Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono un parco acquatico (a pagamento), una piscina coperta e una vasca idromassaggio. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e una TV nelle aree comuni. Gli ospiti avranno a disposizione la navetta gratuita che opera all'interno di 3.0 miglia.Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel vanta un buon ristorante, Burger Theory. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico. La colazione a buffet è disponibile a pagamento tutti i giorni dalle ore 06:30 alle ore 09:30.Potrai usufruire di un business center aperto 24 ore su 24, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Omaha? Presso questo hotel avrai a disposizione 255 metri quadrati di spazio con un'area per conferenze e 3 sale riunioni. Una navetta per l'aeroporto (andata e ritorno) è disponibile gratuitamente su richiesta.Rilassati in una delle 114 camere della struttura, complete di frigorifero e microonde. La TV a schermo piatto con canali via cavo è l'ideale per concedersi un po' di svago, mentre il Wi-Fi gratuito ti consente di restare in contatto con il mondo. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.

Era pulito e i bambini amavano il posto.

Scegliendo Courtyard Marriott Aksarben Village per il tuo soggiorno, sarai nel cuore di Omaha, a circa 5 minuti di auto da Baxter Arena e University of Nebraska-Omaha. Questo hotel si trova a 4,3 km da University of Nebraska Medical Center e 9,4 km da Orpheum Theater.Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta e una palestra aperta giorno e notte. Questo hotel offre, inoltre, il Wi-Fi gratuito e una TV nelle aree comuni.Scopri il menù di The Bistro, piacevole bistro che offre cucina americana e include un bar/lounge. Troverai un'ampia scelta di pietanze anche al bar/caffetteria in loco. La colazione preparata su ordinazione è servita nei giorni feriali dalle ore 06:30 alle ore 09:30 e nel fine settimana dalle ore 07:00 alle ore 10:00, dietro pagamento di un supplemento.Potrai usufruire di un business center, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Stai pianificando un evento a Omaha? Presso questo hotel avrai a disposizione 122 metri quadrati di spazio con un'area per conferenze e una sala riunioni. Il un parcheggio gratuito è disponibile in loco.Soggiorna in una delle 134 camere della struttura, complete di Smart TV. La connessione Internet via cavo gratuita ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia firmati e asciugacapelli. I comfort includono scrivanie, accessori per la preparazione di caffè/tè e telefoni con chiamate urbane gratuite.

Room was updated & clean. Beds are quite comfortable, too. Common areas are well maintained. Check-in experience couldn't have been easier, especially at a busy time of the evening. Brooke was super pleasant and snagged us the last warm cookie while the other were being prepared, which didn't hurt anything! Will definitely stay here again when traveling to Omaha.

Buon hotel solo cosa che ****** era che non avevano la nostra prenotazione ma è stato a causa di questa app e le loro questioni non l'hotel così immagino che dovrei scrivere una copia per questa app giusto

I traveled here with my 2 small children. I’m going to write my review based on what I wish I knew prior to booking this hotel for a family weekend. At check-in, I was told no information - nothing about breakfast, pool, fitness room, nothing. I’m a diamond member and normally receive some water at check-in but the gal checking me in literally gave me my room keys and that was it. Breakfast is a joke. $8 for a continental breakfast for kids 10 and under. If you have children, you know they barely eat, so $8 for a bowl of cereal. Do yourself a favor and stay somewhere else, literally anyone else and get a continental breakfast for free. Even the buffet for adults is $15, but included eggs, nasty potatoes and meat. Again, other hotels offer this for free. The rooms where nice and clean. The people above us were very loud, not really the hotels fault but I’ve been other hotels were sound proofing is better. There is no hot tub so when you take your kids swimming, you’ll be forced to go in the actual pool. And it’s pretty small at that. When returning to Omaha, I will stay elsewhere.

I have to say, I was pretty disappointed in this Hampton after reading all of the great reviews and seeing the trip advisor choice award 2024 as well. Our room was fairly clean, but things were missed like the countertop of the wet bar, etc. We booked a suite room to sleep my family if 6. We had to go back down to the front desk for bedding for the sleeper sofa after even confirming at check in that there was indeed bedding in the room…there was not. The phone did not work which I tried to use to call about the missing bedding. The towels were also paper thin (could really use replacing) and again we were only given 3 towels and two wash cloths in a room that sleeps 6. When you book a larger room at a higher rate and state that the number of guests is 6, it is honestly expected that the proper amenities are in the room or at least given to you at check in. Having to continue to ask and hunt down what is needed is not good hospitality in my opinion. The breakfast was really not good either (there were very few options and what was offered looked as though it had been sitting there for days…tasted as such as well. The eating area was also not being serviced. Every table was dirty as they were not wiping them down between guests. Lastly, the overall experience from the employees was lackluster. No one greeted us when we walked by the front desk at any time. If we needed something, we had to get their attention. There were no, “good mornings or welcomes” Heads were always down at the desk/computer. I think Hamptons in general have gone down hill especially for the price. If we are in the area again, we will be staying elsewhere.

We stayed overnight in August, 2023. Check-in was pleasant, downhill after that. This is a franchisee-owned property, which means Sonesta corporate sells rooms here, but will not help out with any problems. The room was furnished with new or relatively new furnishings, but had obviously been remodeled by inexperienced amateurs, and had sustained significant water damage (see pictures). Inside doors were split apart due to water damage, floor moldings were rusty, bathroom painting included two different colors. The bathroom door was cut out to allow it to get past the toilet! To top it off, our credit card was charged for over $50 after we left (when we checked out, I asked if there were any charges, and was told no). Sonesta corporate ”called and asked the site management to call you”, after I repeatedly left messages on the local number. I finally had to have my credit card company stop payment and dispute the charge. It appears that many Sonesta franchisees buy hotels that need investment and ”update” them, with varying degrees of success and investment. Sonesta apparently does not hold them to any standard, and will not help customers with any issues, referring customers to local owners. There are complaints with BBB, which Sonesta denies responsibility. If you must stay at a Sonesta (they are NOT all bad), then call the Sonesta reservations number and ask if the specific property is a Sonesta-owned property or a franchisee. If the latter, proceed with caution.